First Texas Honda

Zander Sickles, my service writer did an excellent job, stayed past end of shift to make sure all work was done correctly. stayed past end of shift to make sure all work was done correctly. More

Scheduled for a shaky engine for my '23 CRV. Got rental for 4 days and full service was great. William kept me updated with service progress. All 4 fuel injectors were replaced as covered by war Got rental for 4 days and full service was great. William kept me updated with service progress. All 4 fuel injectors were replaced as covered by warranty and got oil change at an additional cost while there. More

We had a wonderful experience purchasing our new Honda Odyssey van from First Texas Honda! Karl Lewis and Joseph An were both incredibly helpful and made our experience hassle-free and fair. This van will Odyssey van from First Texas Honda! Karl Lewis and Joseph An were both incredibly helpful and made our experience hassle-free and fair. This van will be used to support our non-profit community called Adults Independent and Motivated, transporting adults with disabilities to work and social events, helping them achieve independence and live their best lives! More

I always have a great experience at First Texas Honda, and getting regular maintenance this morning was no exception. From the friendly atmosphere, excellent baristas, lovely guitar playing, and sounds of and getting regular maintenance this morning was no exception. From the friendly atmosphere, excellent baristas, lovely guitar playing, and sounds of a family enjoying the foosball table to the way the people working there always seem to be happy to be there, I continue to be glad I made the choice to be part of the First Texas family when I bought my CR-V there with help from Pito and Saima. Thank you, all, especially Vince, whose enthusiasm today for his work and for Duolingo made me smile. Thank you! More

My name is Brandalyn Gill and I am not afraid to put my name out there for this dealership. I hate this place and I don't hate anything. These are some of the most scandalous and overtly racist people I ha name out there for this dealership. I hate this place and I don't hate anything. These are some of the most scandalous and overtly racist people I have ever dealt with in my life. I took a review down from before because I "forgave" them for their xxxxery, games, and craziness from last year when they PLAYED me over my bluetooth doing its own thing in my car and my charger dying on the way home from a long drive from work because the car was not charging my car. It was DRAINING it. The sales rep you have may not even be there by the time you need any help so they can ignore your texts and phone calls, because this place flips employees like pancakes on a Saturday morning. I had to report them to the DMV to get help from top salespeople who lied to me and made me have to go to the dealership WITH MY WHOLE FAMILY ON A SATURDAY AS A SELF-EMPLOYED WOMAN HELPING TO RAISE TWO KIDS OF AN INCARCERATED MOTHER AND FIGHTING FOR HER OWN DAUGHTER BACK. These people are passive aggressive and will lock you into the WORST DEAL without even going over it with you. I have a RAGGEDY xxx 2013 HONDA ACCORD that is IMMOBILE in my xxxx drive way because these people told me to contact the warranty in order to get help with my MANUAL KEY not unlocking the door. My credit has been tarnished because I was paying on a car that I cannot drive and have other bills to afford an EIGHT THOUSAND DOLLAR LAWYER to fight for my own kid who has been kidnapped. PAY ATTENTION TO THE PICTURES OF THESE "SO CALLED HAPPY CUSTOMERS" ON THESE REVIEWS - notice NONE OF THEM ARE BLACK ! these xxxxxxxx trapped me into a deal of $17,000 for the ride and $15, 000 in finance charges - got me from behind and called it a lolly pop stick with sprinkles, bro ! DO NOT GO HERE - STANDARD RACIST PASSIVE AGGRESSIVE UPETY DEALERSHIP ! More

Complete inspection showing video of what was needed and where. Excellent customer service by Vince where. Excellent customer service by Vince More

Exceptional service. They even replaced fob batteries and washed my car. Timing for work was as expected, ok. They even replaced fob batteries and washed my car. Timing for work was as expected, ok. More

Always get good service on my 22-year old Honda. Thanks for keeping my car running this long. Penny Thanks for keeping my car running this long. Penny More

Just want to give a shoutout to the service team at First Texas. Everyone was super friendly and easy to work with. They explained everything clearly- got my car in and out quickly. Big thanks to Hunter Sp Texas. Everyone was super friendly and easy to work with. They explained everything clearly- got my car in and out quickly. Big thanks to Hunter Spruill, for making the process smooth! Definitely coming back! More

We brought our 2022 Civic in for a mandatory recall. We booked the appointment on April 1 for May 27, and were promised recall work would be done the same day. Brought the car in the morning of May 27, We booked the appointment on April 1 for May 27, and were promised recall work would be done the same day. Brought the car in the morning of May 27, waited all day, then received a call at 4:30 saying they didn't have the part for recall so car would be kept overnight. Crazy we had booked an appt 8 weeks out, First Texas Honda knew the VIN and recall service needed, but then didn't have the required part for their own recall. To add insult to injury, we needed a spare key and they charged over $400 - $237 for the key, $110 labor to cut the key, $23 "misc charges", and $18 "misc shop charges". Highway robbery for minimal labor plus $40 just tacked on as misc just because they can. Needless to say we won't be back. More