First Texas Honda

I am on my third Honda from First Texas. I have seen the service department go from good to bad and back. It is great now. They were attentive, welcoming and efficient. My service advisor wa I have seen the service department go from good to bad and back. It is great now. They were attentive, welcoming and efficient. My service advisor was Andrew Henderson who was exemplary, He had a great attitude, explained everything to me and most importantly got my car in and out quickly. I am very pleased that First Texas has obviously listened to complaints and has worked to remedy those. Keep up the good work. And thanks again Andy. More

I was very pleased with my experience from my arrival through my pick up. Having attentive service is number one, then receiving a video which showed areas of my car needing service and explained by a m through my pick up. Having attentive service is number one, then receiving a video which showed areas of my car needing service and explained by a mechanic what needed or didn't need attention was very helpful. Getting transportation to and from was terrific. And my car rides smoothly now. Very impressed!! More

This is our second purchase from this dealership. We had another great experience. The sales team was professional and listened to what a we wanted. The finance department was low stress and did not We had another great experience. The sales team was professional and listened to what a we wanted. The finance department was low stress and did not try to relentlessly try up-sale. More

My 1st time buying from this dealer and was a most pleasant experience for me. I called about my buying a used Jeep and the salesman "Luke" set up an appointment for me; upon my arrival he introduced pleasant experience for me. I called about my buying a used Jeep and the salesman "Luke" set up an appointment for me; upon my arrival he introduced me to another salesman "Taylor" which demoed the Jeep with me. I must say both were very helpful through the whole process; from the first time I saw the Jeep until them switching my plates and helping me swap my stuff from my old Jeep to the new one. I would buy here again and would look up either one of these gentlemen I mentioned. More

Overall great customer service, smooth process, Aaron Garcia, Chris and Carlos were knowledgeable and professional! Thank you for the good experience at First Texas Honda!! Garcia, Chris and Carlos were knowledgeable and professional! Thank you for the good experience at First Texas Honda!! More

Terribly disappointed in the sales team. Test drove a used vehicle, and told the sales rep I'd be back the following day. The next day, I was told the car was taken home by an employee, and Test drove a used vehicle, and told the sales rep I'd be back the following day. The next day, I was told the car was taken home by an employee, and it would be back on Monday. I was promised "first dibs" by the sales rep. Upon return, and in store, The used sales manager (Evan) shook my hand and agreed to do paperwork with me. Five minutes later, I was told the vehicle was being sold to someone else. No explanation was given when asked why I was promised first right at the vehicle. Just that it was going to be sold to someone else. Felt like they didn't like that I wasn't trading a vehicle or using their financing. Do not recommend. Update. Next business day, I find out the financing fell through with the previous buyer. No call or contact. Went to the dealership, to be told again, the car was sold to yet another buyer, and that paperwork was complete. It doesn't matter when you get there, or what they've promised, they will lie to get the better deal. More

Smooth experience working with Sales-Matt Lopez. Amber in Finance did a great job walking me through the process. Overall experience with everyone was great. Amber in Finance did a great job walking me through the process. Overall experience with everyone was great. More

Working with the sales department (Pito Sosa) and service department (Raymond) was a genuinely smooth experience. Pito is the consummate professional and Raymond went out of his way to have our son's CRV ser department (Raymond) was a genuinely smooth experience. Pito is the consummate professional and Raymond went out of his way to have our son's CRV serviced in very rapid time so that he could have his car back to use. Would not hesitate to recommend First Texas sales and service to anyone. More

Service Advisor Raymond Nguyen took good care of maintenance and made it smooth from start to finish. Truly appreciate his help and hard work, best of luck. maintenance and made it smooth from start to finish. Truly appreciate his help and hard work, best of luck. More

My first interaction with this service department was excellent, every person was friend Ly and helpful! David Hoffman was my service advisor was thorough in answering my extra questions re:features of excellent, every person was friend Ly and helpful! David Hoffman was my service advisor was thorough in answering my extra questions re:features of this hybrid vehicle Enos Trujillo sent a clear video explaining the servicing of my suv. I am very pleased with everyone I came in contact with today More