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First Texas Honda

Austin, TX

4.7
2,688 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,688 reviews

September 12, 2023

Excellent, fast service. There is a Honda dealership that is closer to my home, but I would absolutely make the drive again, First Texas was so much better. More

by DerekRing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Garduno
Sep 19, 2023 -

First Texas Honda responded

Derek, thank you so much for making the drive out to see us! It was our pleasure to assist with your vehicle's servicing needs, and we look forward to welcoming you back again in the future. We appreciate your support and hope you have a great day! :) - The Team at First Texas Honda

September 02, 2023

It all started at the check-in that I was in for something exceptional. The curious lady took time to find my appointment and redirected me to the Mr. Bobby Mills, Service Advisor. Then the ball kep More

by kerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Crim, Jason Wisniewski, Bobby Mills
Sep 10, 2023 -

First Texas Honda responded

Kerry, it's wonderful to see that you had a seamless experience from start to finish! This is exactly the kind of impression we strive to leave every client with, and we will make sure your kindhearted feedback reaches Jason, Bobby, and Tyler. Thank you for being our guest and we'll see you next time! :) - The Team at First Texas Honda

August 28, 2023

Customer service is the best! Zachry made sure the MOST recall issue was completed in the stated time frame and arranged a loaner car while our 2021 Pilot was serviced. More

by Connie.Viator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Clark
Sep 10, 2023 -

First Texas Honda responded

Thank you for being a fan of what we do here, Connie! It's fantastic to see that Zach went above and beyond to provide an impeccable experience. We appreciate you stopping by and hope to see you again in the future! :) -The Team at First Texas Honda

August 26, 2023

This service department is BEYOND AMAZING. I was in Austin for work when on Tuesday my vehicle suddenly stopped accelerating. I tried going to a different dealership first thing Wednesday and More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Crim, Rosalinda Gomez, Bobby Mills, Luis Garduno
Sep 10, 2023 -

First Texas Honda responded

John, what an amazing note you have left for our team! It means so much to know we were able to provide an exceptional experience for you, and we will make sure your words of encouragement are shared with the whole crew. Thank you for selecting us to serve you, and please do not hesitate to reach out if there is anything we may assist with down the road! :) - The Team at First Texas Honda

August 25, 2023

Chad was awesome and helped me get my service done quickly and effectively. Wait time was short too. More

by screaminrocket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Powers
Sep 10, 2023 -

First Texas Honda responded

We appreciate you selecting us to assist with your Honda's servicing needs! It was our pleasure to serve you, and we will be sure to relay your friendly feedback to Chad. Thanks so much and we'll see you next time! :) - The Team at First Texas Honda

August 25, 2023

First Texas Honda was excellent to work with when my '06 Pilot needed quite a lot of work. Anthony took time to discuss options with me and helped me feel very comfortable moving forward with the most impo More

by kathygjohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
Sep 10, 2023 -

First Texas Honda responded

Kathy, thank you for the outstanding compliments! We would not be where we are without awesome clients like yourself, and we cannot wait to share this raving review with Anthony and the team. We're delighted to be your favorite and we look forward to the next time you make it our way! :) - The Team at First Texas Honda

August 23, 2023

Comfortable, with solid Sales person, Kenneth Hall. Above expectations. Thanks to Steve Martinez for financing a difficult situation. More

by Hollywood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Hall
Aug 24, 2023 -

First Texas Honda responded

Hollywood, thank you for providing these heartfelt compliments for Kenneth and Steve! They are both top-notch and we'll be sure to commend them for their outstanding work. Congratulations on your new purchase and welcome to our First Texas Honda family! :) - The Team at First Texas Honda

August 17, 2023

First Texas Honda was wonderful. Mike was very understanding of my situation and was a true professional. The service there is always excellent. Thank you Mike Hausen for excellent More

by Cwtsip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikey Hausen
Aug 24, 2023 -

First Texas Honda responded

Cwtsip, thanks a million for this phenomenal feedback! Our team works tirelessly to provide experiences that surpass all expectations, so it makes us smile to see that Mike achieved this goal. If there is anything we may assist with moving forward, please do not hesitate to let us know! Thank you again and take care. :) - The Team at First Texas Honda

August 16, 2023

First Texas Honda has always given me excellent service for the past 9 years! This time around I was nearing the end of my auto lease and needed to find a new car quickly . Kenneth is amazing -he found m More

by R
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Jesse Sims, Carlos Contreras, Kenneth Hall
Aug 17, 2023 -

First Texas Honda responded

R, we are beaming with joy to see this wonderful feedback for our team! Thanks a million for being a fan of what we do here. We will be sure to pass your kind sentiments along to Kenneth, Karl, and the rest of the team, and we hope you love your new purchase for years to come. Congratulations and thank you for supporting us through all these years! :) - The Team at First Texas Honda

August 06, 2023

Service manager always great to talk to & always there smiling ready to assist in my times I need service right away! Thank you Chris Buchanan and Billy / Sergio More

by Raichu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan, Robert Neill
Aug 13, 2023 -

First Texas Honda responded

Raichu, thank you for being our client! Delivering a premium experience to each guest is exactly what we want to be known for, so it's fantastic to see that Chris, Billy, and Sergio achieved this goal. We appreciate your support and look forward to the next time you make it our way! :) - The Team at First Texas Honda

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