
First Texas Honda
Austin, TX
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Excellent service I took the wife's car in for a what turned out to be a nail in one of the tires, and the service department evaluated the problem right away. Since th I took the wife's car in for a what turned out to be a nail in one of the tires, and the service department evaluated the problem right away. Since the tire had to be replaced, and the proper tire was not in stock, we were given a loaner car for the duration of the repair. No problems, no questions asked, and everyone was happy to see us happy. Great experiences over the years here at First Texas Honda. More
Windshield replacement Jay and the team at First Texas Honda were outstanding! He took care of working with the insurance company once I filed a claim for the replacement o Jay and the team at First Texas Honda were outstanding! He took care of working with the insurance company once I filed a claim for the replacement of my windshield. He also looked over the my car for any recall or other areas in need of service. Great job! More
As always everyone in service was kind and efficient. Ty updated me as needed and got me out the door in no time! Very grateful for a painless process. The coffee bar is always so appreciated and Kim was gr updated me as needed and got me out the door in no time! Very grateful for a painless process. The coffee bar is always so appreciated and Kim was great as well! More
Quick Saturday service I went in for the required oil change & tire rotation and for a recall service. The recall was estimated at 2 hours, so I brought some work to do whil I went in for the required oil change & tire rotation and for a recall service. The recall was estimated at 2 hours, so I brought some work to do while I waited. Just over an hour passed when I was notified that my car was about ready. Appreciated the quick service. More
Honest Service Fred Mathis is awesome! His honest, patient approach to customer service was truly appreciated. He explained everything to me, was extremely efficie Fred Mathis is awesome! His honest, patient approach to customer service was truly appreciated. He explained everything to me, was extremely efficient and very friendly. More
10,000 miles Service visit on 10/23/19 Fred Mathis was friendly, and very helpful ; he answered my questions quite well. The service work was done efficiently and the waiting area and its s Fred Mathis was friendly, and very helpful ; he answered my questions quite well. The service work was done efficiently and the waiting area and its staff was very good. More
Outstanding service and work. I love coming into this dealership! Everyone is friendly, welcoming and professional. The facilities are well maintained and comfortable. The staff is knowledgeable and effi dealership! Everyone is friendly, welcoming and professional. The facilities are well maintained and comfortable. The staff is knowledgeable and efficient. Keep up the great work! More
Kevin P. was on a mission, he always kept me updated. I have been a member of the 1st Tx Honda family for almost 4 years and ever time I have been satisfied with the service dept. They seem to get better I have been a member of the 1st Tx Honda family for almost 4 years and ever time I have been satisfied with the service dept. They seem to get better and better :) More
Great service quick and was kept updated throughout. Jay did a great job and was extremely helpful. I appreciated his assistance in this process! Great job! did a great job and was extremely helpful. I appreciated his assistance in this process! Great job! More
Jack in service dept is personable & proficient! A pleasure to work with and very accommodating. Thanks 😊 the coffee bar is amazing and the baristas are extremely friendly. pleasure to work with and very accommodating. Thanks 😊 the coffee bar is amazing and the baristas are extremely friendly. More