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First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

November 05, 2019

Excellent service I took the wife's car in for a what turned out to be a nail in one of the tires, and the service department evaluated the problem right away. Since th More

by Robert Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia, Christopher Sutton
November 04, 2019

Windshield replacement Jay and the team at First Texas Honda were outstanding! He took care of working with the insurance company once I filed a claim for the replacement o More

by SFnAustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
November 04, 2019

As always everyone in service was kind and efficient. Ty updated me as needed and got me out the door in no time! Very grateful for a painless process. The coffee bar is always so appreciated and Kim was gr More

by Mstoilj
Recommend Dealer
Yes
Employees Worked With
Ty Winn, Kim Dawson
November 03, 2019

Quick Saturday service I went in for the required oil change & tire rotation and for a recall service. The recall was estimated at 2 hours, so I brought some work to do whil More

by LWJack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Kresky
November 03, 2019

Honest Service Fred Mathis is awesome! His honest, patient approach to customer service was truly appreciated. He explained everything to me, was extremely efficie More

by JoLarkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
November 03, 2019

10,000 miles Service visit on 10/23/19 Fred Mathis was friendly, and very helpful ; he answered my questions quite well. The service work was done efficiently and the waiting area and its s More

by Shyam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
November 02, 2019

Outstanding service and work. I love coming into this dealership! Everyone is friendly, welcoming and professional. The facilities are well maintained and comfortable. The staff is knowledgeable and effi More

by Peggy
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Howard Shaw, John Yoon, Ty Hammonds
November 01, 2019

Kevin P. was on a mission, he always kept me updated. I have been a member of the 1st Tx Honda family for almost 4 years and ever time I have been satisfied with the service dept. They seem to get better More

by 2015 Civic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tire spec Mark Bond, Kevin Polk
October 31, 2019

Great service quick and was kept updated throughout. Jay did a great job and was extremely helpful. I appreciated his assistance in this process! Great job! More

by Matt.korn
Recommend Dealer
Yes
Employees Worked With
Jay Jank
October 30, 2019

Jack in service dept is personable & proficient! A pleasure to work with and very accommodating. Thanks 😊 the coffee bar is amazing and the baristas are extremely friendly. More

by Nonna
Recommend Dealer
Yes
Employees Worked With
Jack Kresky
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