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First Texas Honda
Austin, TX
2,689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,689 reviews
October 10, 2019
I was satisfied with the service representative Anthony was excellent and I am giving these five stars to him and the dealer provided an excellent loaner while they had my car. The dealer did not Anthony was excellent and I am giving these five stars to him and the dealer provided an excellent loaner while they had my car. The dealer did not actually find the problem with my car though. The Check Engine light came on and they were unable to diagnose the problem, so they just reset the code. I would have been happier if they had identified the problem that actually caused the Check Engine light to come on. Anthony was fine though, as was the loaner car staff, so I while I feel like they tried, in the end, resetting a code is not the same as isolating the actual cause. More
by eddgie
Employees Worked With
Anthony Herrera
October 10, 2019
Trip to buy a new Car Holden was friendly when the first time we saw him. He are given me a good deal in trip to buy a new car. Staff of dealer also showed very details in Holden was friendly when the first time we saw him. He are given me a good deal in trip to buy a new car. Staff of dealer also showed very details in operation and control the new Accord Honda. I and My son are very satisfied for this visiting. I will recommend my friends and relationships if have a chance. More
by Thomas Ta
Employees Worked With
Holden Stedman
October 09, 2019
Service Advisor was very courteous! Service performed was very thorough. The Advisor(s) took the time to explain all maintenance and repair that was needed right away, and the ones that Service performed was very thorough. The Advisor(s) took the time to explain all maintenance and repair that was needed right away, and the ones that could wait. They escort you to your car when ready which makes you feel appreciated. Love that a free car wash comes with each service. First Texas Honda has the best customer on-site lobby. Thanks for all you do. More
by atxhonda
Employees Worked With
Chris Buchanan, Marty Rex, Kevin Polk
October 08, 2019
Carl Lewis is amazing. This is the second time I've worked with him to buy a new car. I highly recommend him. He was very friendly and figured out what I was is amazing. This is the second time I've worked with him to buy a new car. I highly recommend him. He was very friendly and figured out what I was looking for quickly. More
by Elise
Employees Worked With
Karl Lewis
October 07, 2019
Great Service , friendly enviroment, time friendly-didn’t has to be there to long, Great cafeteria, clean, Kevin- service adviser is great person, friendly and helpful has to be there to long, Great cafeteria, clean, Kevin- service adviser is great person, friendly and helpful More
by Jan
Employees Worked With
Kevin Polk
October 07, 2019
good job finished the job well within estimated 1.5 - 2 hours. Pleasant, clean waiting area with comfortable seating, free coffee and wireless. Recommended eng finished the job well within estimated 1.5 - 2 hours. Pleasant, clean waiting area with comfortable seating, free coffee and wireless. Recommended engine protexion service and car runs like a champ: accelerates quickly and getting good mileage More
by mo_dog
Employees Worked With
Ty Hammonds
October 06, 2019
Donna was great to work with. I would highly recommend everyone to Donna. She listens, she's patient, and she care's. Not your normal car salesman or sales woman. everyone to Donna. She listens, she's patient, and she care's. Not your normal car salesman or sales woman. More
by Sajag
Employees Worked With
Donna Sines
October 06, 2019
Excelent service First Texas Honda always had been my favorited dealer ship, any job was given to these guys are always completed on time and I don't have to bring my First Texas Honda always had been my favorited dealer ship, any job was given to these guys are always completed on time and I don't have to bring my vehicle back for missing works. The environment here are friendly and the staff are helpful, if I ever need another vehicle definitively will check out at this dealership again. (Only one down side their discontinue Honda Accord V6?) More
by nnguyen
Employees Worked With
Christopher Sutton
October 05, 2019
My service advisor took detailed notes of my concerns, diag looked at those concerns carefully. He allowed time to decide and repairs were completed thoroughly. diag looked at those concerns carefully. He allowed time to decide and repairs were completed thoroughly. More
by J C
Employees Worked With
Jack Wright
October 01, 2019
Dalton made it easy to buy a car. Great experience overall. Would definitely recommend to friends and family. Love my new Honda! I would buy from here again. overall. Would definitely recommend to friends and family. Love my new Honda! I would buy from here again. More
by Jonathan Tamayo
Employees Worked With
Jeff Colglazier, Dalton Meshell
