First Texas Honda

Great service! First Texas Honda made an oil change an easy and cost efficient experience! They paid for an Uber to take me to work and back and completed everythin First Texas Honda made an oil change an easy and cost efficient experience! They paid for an Uber to take me to work and back and completed everything in the time frame promised. Andre was delightful and helped me understand one of the features in my new CRV. I will be back! More

Great service visit Thank you for making this so easy. I would have never known parts of my day time running lights were out. I appreciated the recall notice as well. Thank you for making this so easy. I would have never known parts of my day time running lights were out. I appreciated the recall notice as well. More

Excellent Service Andrea was so friendly and helped me a lot. He explained what was done and needs to be done. I really appreciate his service. He was friendly, nice an Andrea was so friendly and helped me a lot. He explained what was done and needs to be done. I really appreciate his service. He was friendly, nice and professional also. More

Service was good They did excellent job, it was not too long to waiting. Great customer services . Friendly environment ,make sure that my car is good to go. They did excellent job, it was not too long to waiting. Great customer services . Friendly environment ,make sure that my car is good to go. More

Honda Accord Hybrid Touring I was out of town when my wife could not start the car, or get it out of park. Honda Roadside Assistance towed the car in. First Texas Honda ident I was out of town when my wife could not start the car, or get it out of park. Honda Roadside Assistance towed the car in. First Texas Honda identified the problem as a bad break position switch, which kept the vehicle stuck in PARK. This may have partially drained the battery, which caused multiple system error messages on the display, and the car wouldn't start. FIrst Texas Honda repaired the switch and charged the battery. Since I was still out of town, I didn't have face-to-face contact with the service department, but the service advisor was kind enough to call me with an explanation of the problem. At 75,000 miles, this is the first non-maintenance service the car has had. Since the car was already in the shop, I requested an oil change and tire rotation. I'm happy to have my car back. More

successful purchase of new car My old Honda Civic 2004 was not longer functioning and would have cost too much to repair so I was reluctantly forced to look for a replacement. My in My old Honda Civic 2004 was not longer functioning and would have cost too much to repair so I was reluctantly forced to look for a replacement. My initial contact was with Jack Wright who had serviced my old car, and he put me in touch with Gregory Powell, assuring me that I would not be subjected to a hard sell approach. Gregory was very helpful in assisting me in selecting a 2020 Honda Civic and he was very patient in allowing me and husband and my son to testdrive the vehicle. Before leaving with the car, we also received helpful instructions by a tech representative whose name I do not recall. More

Oil/Filter Change Andre always stays on top of things. Greeted me within 3 minutes of arriving and getting in line for service. We were done with the preliminaries in a Andre always stays on top of things. Greeted me within 3 minutes of arriving and getting in line for service. We were done with the preliminaries in about 5 minutes and he moved the car to the service bays. I was expecting a fairly quick turnaround but evidently it was super busy that day and had a 2+ hour wait for the car. For a simple oil/filter I would expect to take less time, but a busy day and arriving in the afternoon likely made that impossible. I will only bring the car in about start time from now on so it can be one of the first in line for the day. More

Great people and service taking care of my Acord ! Honda Acord, 15 years old. This visit for a recall. They keep it running and looking new. Great service, Great car....you should get one! Honda Acord, 15 years old. This visit for a recall. They keep it running and looking new. Great service, Great car....you should get one! More

Very nice customer service Everyone was very nice, especially AJ! They had the car done in the amount of time and the price that they quoted. I love the uber ride option! Ver Everyone was very nice, especially AJ! They had the car done in the amount of time and the price that they quoted. I love the uber ride option! Very convenient. More

oil change and general service Ty was very pleasant. Very helpful. Fully answered any questions I had.. would use Honda service again when needed. The waiting area was clean and Ty was very pleasant. Very helpful. Fully answered any questions I had.. would use Honda service again when needed. The waiting area was clean and convenient.....enjoyed coffee. More