First Texas Honda

Honda Accord Hybrid Touring I was out of town when my wife could not start the car, or get it out of park. Honda Roadside Assistance towed the car in. First Texas Honda ident I was out of town when my wife could not start the car, or get it out of park. Honda Roadside Assistance towed the car in. First Texas Honda identified the problem as a bad break position switch, which kept the vehicle stuck in PARK. This may have partially drained the battery, which caused multiple system error messages on the display, and the car wouldn't start. FIrst Texas Honda repaired the switch and charged the battery. Since I was still out of town, I didn't have face-to-face contact with the service department, but the service advisor was kind enough to call me with an explanation of the problem. At 75,000 miles, this is the first non-maintenance service the car has had. Since the car was already in the shop, I requested an oil change and tire rotation. I'm happy to have my car back. More

successful purchase of new car My old Honda Civic 2004 was not longer functioning and would have cost too much to repair so I was reluctantly forced to look for a replacement. My in My old Honda Civic 2004 was not longer functioning and would have cost too much to repair so I was reluctantly forced to look for a replacement. My initial contact was with Jack Wright who had serviced my old car, and he put me in touch with Gregory Powell, assuring me that I would not be subjected to a hard sell approach. Gregory was very helpful in assisting me in selecting a 2020 Honda Civic and he was very patient in allowing me and husband and my son to testdrive the vehicle. Before leaving with the car, we also received helpful instructions by a tech representative whose name I do not recall. More

Oil/Filter Change Andre always stays on top of things. Greeted me within 3 minutes of arriving and getting in line for service. We were done with the preliminaries in a Andre always stays on top of things. Greeted me within 3 minutes of arriving and getting in line for service. We were done with the preliminaries in about 5 minutes and he moved the car to the service bays. I was expecting a fairly quick turnaround but evidently it was super busy that day and had a 2+ hour wait for the car. For a simple oil/filter I would expect to take less time, but a busy day and arriving in the afternoon likely made that impossible. I will only bring the car in about start time from now on so it can be one of the first in line for the day. More

Great people and service taking care of my Acord ! Honda Acord, 15 years old. This visit for a recall. They keep it running and looking new. Great service, Great car....you should get one! Honda Acord, 15 years old. This visit for a recall. They keep it running and looking new. Great service, Great car....you should get one! More

oil change and general service Ty was very pleasant. Very helpful. Fully answered any questions I had.. would use Honda service again when needed. The waiting area was clean and Ty was very pleasant. Very helpful. Fully answered any questions I had.. would use Honda service again when needed. The waiting area was clean and convenient.....enjoyed coffee. More

Very nice customer service Everyone was very nice, especially AJ! They had the car done in the amount of time and the price that they quoted. I love the uber ride option! Ver Everyone was very nice, especially AJ! They had the car done in the amount of time and the price that they quoted. I love the uber ride option! Very convenient. More

Great buying experience Friendly, consultative, and genuine. I went car shopping at 3 different dealerships in Austin after doing a decent amount of online research. Joey hel Friendly, consultative, and genuine. I went car shopping at 3 different dealerships in Austin after doing a decent amount of online research. Joey helped me look at a few options at First Texas Honda within my specs, and didn't get pushy when I wanted to test out a few more vehicles elsewhere. I found another comparable vehicle, and Joey was able to work with me to get a more competitive offer on the one at his dealership. I'm glad I got to work with him, and I tell people to ask for Joey when they are care shopping in Austin. More

Great Place! The staff here is so friendly, facility is clean and nice. Great cars, great service, great people! My family has had Honda’s since 1997 an shave neve The staff here is so friendly, facility is clean and nice. Great cars, great service, great people! My family has had Honda’s since 1997 an shave never had a complaint! They get better every year! More

Service Very easy to schedule an appointment. Service advisor was very helpful and courteous. Service was completed in the time frame promised. Very thorough Very easy to schedule an appointment. Service advisor was very helpful and courteous. Service was completed in the time frame promised. Very thorough inspection of vehicle. Good experience overall! More

Best Experience Ivan was amazing. He totally went out of his way to help me. I appreciate him greatly. He is truly an asset to your team. I had a couple of bad ex Ivan was amazing. He totally went out of his way to help me. I appreciate him greatly. He is truly an asset to your team. I had a couple of bad experiences earlier on in the year but Ivan has restored my faith in this dealership. From now on, I would like to solely work with him. Yeah, it’s like that! Thanks Ivan. More