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First Texas Honda

Austin, TX

4.7
2,688 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,688 reviews

May 29, 2019

Best Service Center I have total trust and confidence, in the people who have advised me on the repairers, or services, my Civic needs. I find everyone at Honda, to be p More

by Kathryn62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan, Ivan Heredia, Christopher Sutton
May 29, 2019

Excellent experience with First Texas Honda I recently purchased a 2019 HR-V. Joseph An made this an easy and pleasant buy. I brought my car in for it’s first oil change. Fred Mathis was helpf More

by EmmaHebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph An, Fred Mathis, John Yoon
May 28, 2019

Amazing and efficient experience Thanks to TY who took excellent care of me ! Personalized the visit and made it pleasant. 5 star service ! Same with the car ! Everything went great a More

by mariocrespogarboza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
May 28, 2019

Fast, efficient and friendly I brought my 1013 Honda Accord in because since it was in an accident and repaired, it kept refusing to start. Had AAA out three times and it would b More

by ljbouf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
May 27, 2019

Servyce Excellent service with actionable items well explained and price estimates on the button. Multi-point inspection thoroughly explained and all my quest More

by Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
May 24, 2019

Great Technicians! I have been a repair customer of First Texas Honda since 2003. Emilio Pardo is my current technician and he quickly troubleshoots and repairs anything More

by wafermonkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily, Emilio Pardo, Bob in Parts., Jack Wright, Jay Jank, Angelica Gomez, Craig Hotmann, Cody Penna, Billy Perkins
May 24, 2019

Unsure People are friendly and helpful but every time I come in for any reason they seem to find very expensive problems. I don't know if I have a bad car o More

by Ruthie638
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Ty Hammonds
Jun 05, 2019 -

First Texas Honda responded

Ruthie, we appreciate the honest feedback and praise about our staff. We're hoping to learn more as we aim to make every guest feel comfortable about the recommendations our Technicians notice. Please contact me directly at Cody.Penna@FirstTexasHonda.com so that I can learn more about when you've been in and who you've worked alongside. Thanks again and talk soon. -Cody Penna, Service Director

May 23, 2019

First Texas Honda Rocks They have a system in place that addresses the customer needs and they do it well. They get you in and out as quickly as possible with a smile on thei More

by Happy Texan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Wright
May 22, 2019

Routine Maintenance check As usual everything was great and service was outstanding, from drop off, to picking up loaner and return. I highly recommend and will return for fut More

by kristiea512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Christopher Sutton
May 22, 2019

Excellent staff and service When all the warning lights are blinking on your brand new car, it’s very scary. The service rep could not have been more understanding. Wonderful fol More

by Peggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Rex
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