
First Texas Honda
Austin, TX
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Expectations set and met Yet again, the service department was transparent, explained the work bring done, set an estimated cost, landed on that cost and hit the anticipated t Yet again, the service department was transparent, explained the work bring done, set an estimated cost, landed on that cost and hit the anticipated timeline. More
Unrivaled experience Nik provided superior customer service, and his superior knowledge is matched only by his cordial personality. Nik made what could have been a complic Nik provided superior customer service, and his superior knowledge is matched only by his cordial personality. Nik made what could have been a complicated experience quite simple. In desperate need of a new car, I was lucky enough to have Nik help me throughout the process. I arrived at First Texas Honda hoping to acquire a new Civic Si; however, the car was nowhere to be found. It appeared as if it had vanished--for lack of a better word. Nevertheless, Nik was relentless, and he found the car I was looking for before it ever made it to the lot! Only minutes passed until I was test-driving exactly what I was looking for, and it felt like only minutes later that I was driving my new car home. In reality, I arrived later in the afternoon, yet Nik stayed after the dealership had closed to make sure everything was perfect. His good-humored attitude and enthusiasm for what he does made my experience truly enjoyable. If you want sophisticated expertise with a measure of joviality, go see Nik! More
Great experience at First Texas Honda All the employees have been wonderful but I really enjoyed working with Fred Mathis. Fred was super helpful and a great communicator. I will be aski All the employees have been wonderful but I really enjoyed working with Fred Mathis. Fred was super helpful and a great communicator. I will be asking for his help anytime I need to go into First Texas Honda. More
Great! Ty Hammonds was amazing at handling my service request. He’s a first rate individual and worker there at the dealership and if I have any issues I’ll Ty Hammonds was amazing at handling my service request. He’s a first rate individual and worker there at the dealership and if I have any issues I’ll know exactly who to call! More
The day we bought 2 cars It was a long process but with Sean Shields help we were able to get my daughter her Civic Hatchback and my wife a CR-V. Thank You Sean for going over It was a long process but with Sean Shields help we were able to get my daughter her Civic Hatchback and my wife a CR-V. Thank You Sean for going over and above to get the deal done. More
Excellent Follow Thru I have used First Texas for my last three CR-Vs because the service has been exceedingly consistent. The follow thru by my service advisor make the p I have used First Texas for my last three CR-Vs because the service has been exceedingly consistent. The follow thru by my service advisor make the process much easier. The quality of work is unsurpassed and the follow up is perfect. I always know what his being done to my cane and when it is due to be ready. In this case ahead of schedule. Thanks to Chris Sutton and Aaron Yiu. I appreciate your level of service. More
Fasy & Friendly I came in for routine maintenance. I was approached promptly at my appointment time and enjoyed free coffee & WiFi in the comfortable lounge. My car I came in for routine maintenance. I was approached promptly at my appointment time and enjoyed free coffee & WiFi in the comfortable lounge. My car was ready in less than 2 hours, which included a free car wash. More
Reapir Wesley and Chris were very accomodating and answered all of my questions, including the reason for the problem. I very much appreciated the compliment Wesley and Chris were very accomodating and answered all of my questions, including the reason for the problem. I very much appreciated the complimentary rental car. More
oil change, brake fluid replaced and cabin filter. The clerk, who's name was Ty, who helped me was very accommodating and explained the recommended repairs well to me, but was not too pushy. . The clerk, who's name was Ty, who helped me was very accommodating and explained the recommended repairs well to me, but was not too pushy. . More
Great experience This was the easiest process to buying a car that I have ever experienced. I love my Accord! My salesman, Julian was great! Thanks First Texas Honda! This was the easiest process to buying a car that I have ever experienced. I love my Accord! My salesman, Julian was great! Thanks First Texas Honda! More