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First Texas Honda

Austin, TX

4.7
2,695 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,695 reviews

May 16, 2019

Expectations set and met Yet again, the service department was transparent, explained the work bring done, set an estimated cost, landed on that cost and hit the anticipated t More

by photobriangray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
May 14, 2019

Unrivaled experience Nik provided superior customer service, and his superior knowledge is matched only by his cordial personality. Nik made what could have been a complic More

by zs1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows
May 14, 2019 -

First Texas Honda responded

Talk about a great review! It means so much to us to read about your experience and know that we have your support. Thanks for taking a moment to let us know how things went. Congratulations on the vehicle and take care. -The Team at First Texas Honda

May 13, 2019

Great experience at First Texas Honda All the employees have been wonderful but I really enjoyed working with Fred Mathis. Fred was super helpful and a great communicator. I will be aski More

by HBall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
May 13, 2019

Great! Ty Hammonds was amazing at handling my service request. He’s a first rate individual and worker there at the dealership and if I have any issues I’ll More

by Sposter69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
May 16, 2019 -

First Texas Honda responded

We'll always be here for ya. :) Thank you for choosing us for your service needs and take care. -The Team at First Texas Honda

May 12, 2019

The day we bought 2 cars It was a long process but with Sean Shields help we were able to get my daughter her Civic Hatchback and my wife a CR-V. Thank You Sean for going over More

by bgray273
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan, Sean Shields, Manny Jalandoni
May 14, 2019 -

First Texas Honda responded

We have to say thanks for this top-notch review! It's always a joy knowing when our team exceeds expectations and we appreciate you sharing. Congratulations! -The Team at First Texas Honda

May 11, 2019

Excellent Follow Thru I have used First Texas for my last three CR-Vs because the service has been exceedingly consistent. The follow thru by my service advisor make the p More

by Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton, Aaron Yiu
May 14, 2019 -

First Texas Honda responded

Talk about a great review, Carl! We're so glad to know that you enjoy things here and proud to know that we have your support. Be sure to let us know the next time we can assist and until then, take care. -The Team at First Texas Honda

May 10, 2019

Fasy & Friendly I came in for routine maintenance. I was approached promptly at my appointment time and enjoyed free coffee & WiFi in the comfortable lounge. My car More

by Royboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
May 10, 2019 -

First Texas Honda responded

We want to thank you for the stellar review! It's our mission to provide a top-notch experience and we want every guest to feel like VIP with our added amenities. We'll see you next time. -The Team at First Texas Honda

May 09, 2019

Reapir Wesley and Chris were very accomodating and answered all of my questions, including the reason for the problem. I very much appreciated the compliment More

by Billp75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan, Wesley Warmke
May 10, 2019 -

First Texas Honda responded

We're always here to help, Bill! Thanks for the great review and be sure to let us know the next time we can assist. -The Team at First Texas Honda

May 09, 2019

oil change, brake fluid replaced and cabin filter. The clerk, who's name was Ty, who helped me was very accommodating and explained the recommended repairs well to me, but was not too pushy. . More

by civic owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
May 10, 2019 -

First Texas Honda responded

We appreciate you utilizing us for your service needs! It's our goal to deliver a flawless, convenient experience. :) -The Team at First Texas Honda

May 08, 2019

Great experience This was the easiest process to buying a car that I have ever experienced. I love my Accord! My salesman, Julian was great! Thanks First Texas Honda! More

by TxAggiemom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Rodriguez
May 08, 2019 -

First Texas Honda responded

Congratulations on finding the perfect vehicle! Delivering a premium experience is exactly what we want to be known for and it makes us proud to hear that Julian delivered. Happy cruising! -The Team at First Texas Honda

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