
First Texas Honda
Austin, TX
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Excellent, as expected! I was kept up-to-date and suggestions were carefully explained to me so that I had adequate information as a basis for my decisions. Ty Hammonds is p I was kept up-to-date and suggestions were carefully explained to me so that I had adequate information as a basis for my decisions. Ty Hammonds is personable and knowledgeable of cars and people. The hostesses at the coffee bar were friendly, courteous, and helpful. (I just wish there had been a "sick bay" room for the woman who coughed all over all of us for about two hours. The pediatrician has such a space for children; I add that you need such a space for sick adults.) More
Very pleasant experience! I brought in my vehicle for standard maintenance, installation of a license plate, and an all-points check. This was following a period in which it wa I brought in my vehicle for standard maintenance, installation of a license plate, and an all-points check. This was following a period in which it was not driven for six months. It also needed a State inspection for registration renewal. Service was courteous. I had the opportunity to communicate with my advisor by text the entire period, which I appreciate. Although the vehicle failed inspection, the problem was solved by just driving the car some more, and it was very easy to get an appointment to bring the vehicle back for re-inspection at no charge. The re-inspection went quickly and the car did pass the second time. More
Great Place to Buy a Honda I recently purchased a new Accord from this location, and had a great experience. Jorge Vega, from sales, and John Yoon, from financing, were both ver I recently purchased a new Accord from this location, and had a great experience. Jorge Vega, from sales, and John Yoon, from financing, were both very relaxed, professional, patient, and did a fantastic job at getting me the car and warranty that I wanted at a fair price that I was happy with. I ended up being at the dealership for about 4 hours, and at no time did they make me feel pressured into buying options I didn't want or spending more than I was comfortable with. I am someone who is a little dubious of salesmen in general, but Jorge and John did a great job of being transparent and fair. More
efficient It was very fast and efficient. They were very busy, but guess that's due to high demand. Great service for a Honda dealer. Thanks. It was very fast and efficient. They were very busy, but guess that's due to high demand. Great service for a Honda dealer. Thanks. More
Yes. Terrific! Check up, oil change and tire rotation. Service was really good. Everything was orderly and a smooth process Love the coffee bar and internet servi Check up, oil change and tire rotation. Service was really good. Everything was orderly and a smooth process Love the coffee bar and internet service. More
Preventative Service Inspection Very easy to schedule, comfortable waiting area, service details explained thoroughly by service rep Ivan. Have owned four Honda vehicles since 1980. Very easy to schedule, comfortable waiting area, service details explained thoroughly by service rep Ivan. Have owned four Honda vehicles since 1980...three of which were purchased at First Texas. More
Jack Wright was fantastic; very professional! Helped me above & beyond my expectations re: the extended warranty l had purchased for my used CR-V. I have had my Ridgeline serviced here for many Helped me above & beyond my expectations re: the extended warranty l had purchased for my used CR-V. I have had my Ridgeline serviced here for many years. In all those years, I have only had one issue; Mr. Claus's was very helpful re: that situation. More
Great buying experience at First Texas Honda Aaron worked really hard to get us exactly the vehicle we were looking for, and at a price that we couldn't beat anywhere else. We were very satisfie Aaron worked really hard to get us exactly the vehicle we were looking for, and at a price that we couldn't beat anywhere else. We were very satisfied with the entire process from start to finish. More
Great job! Marty was friendly and kept me thoroughly informed. He always made sure to keep me updated. He helped make the process really smooth. I appreciate all Marty was friendly and kept me thoroughly informed. He always made sure to keep me updated. He helped make the process really smooth. I appreciate all of his help! More
Great Service Jay was fantastic and took great care of us and our car. We described the problem to Jay over the phone and he said he would send the Honda tow servi Jay was fantastic and took great care of us and our car. We described the problem to Jay over the phone and he said he would send the Honda tow service to pick us up. He also said they would provide a rental car. The rental car was great and the two service very professional. The problem was rats had chewed our wires. Jay and team got it fixed and everything is great. Thank you Jay! More