First Texas Honda

Jay Jank and the service team at First Texas Honda always strive to go above and beyond when we visit to have my wife’s car serviced. I have already been “dealership adverse” till we started taking our 2017 strive to go above and beyond when we visit to have my wife’s car serviced. I have already been “dealership adverse” till we started taking our 2017 Honda Civic here. Rest assured you are in great hands with the team here! More

Best service in Austin! Many thanks to Zachry for his good advice and quick service. Many thanks to Zachry for his good advice and quick service. More

It’s always a good experience. Having an advisor is great, Luis was great with communicating about my vehicle. Having an advisor is great, Luis was great with communicating about my vehicle. More

My 2021 Honda Pilot EXL is having electrical issues. First Texas has been so understanding about providing multiple different loaner cars. It now looks like the needed replacement part will not be avail First Texas has been so understanding about providing multiple different loaner cars. It now looks like the needed replacement part will not be available until June, so I'll be keeping the loaner for much longer than I'm sure they anticipated. More

Luis made certain that all service work I requested was completed to my satisfaction. Having a service advisor devoted to the highest level of customer service is the main reason I chose First Texas Honda completed to my satisfaction. Having a service advisor devoted to the highest level of customer service is the main reason I chose First Texas Honda for all service work on my Hondas. More

I’ve owned two Hondas, both of which I’ve had exclusively serviced at First Texas Honda. It’s a no-frills, no fuss dealership, which I appreciate. After today I have to admit that I have a new favorite assoc serviced at First Texas Honda. It’s a no-frills, no fuss dealership, which I appreciate. After today I have to admit that I have a new favorite associate…special thanks to Luis who got me in and out within a few hours! He was knowledgeable, honest, and attentive. It’s the great employees like him that keep me coming back…and even considering upgrading my vehicle :) More

I always have a great experience at this dealership. Ivan Heredia has been my advisor every time my car need maintenance. He is been professional, honest, polite and attentive as always. I really trust Ivan Heredia has been my advisor every time my car need maintenance. He is been professional, honest, polite and attentive as always. I really trust in his work. The best dealership I’ve been. More

My appointment was at 11:00 I arrived about 10 minutes early. Was greeted by triage and told my Advisor would be with me shortly. Promptly at 11:00, Bobby Mills was at my vehicle asking me what services I early. Was greeted by triage and told my Advisor would be with me shortly. Promptly at 11:00, Bobby Mills was at my vehicle asking me what services I needed. I explained, He told me it would be about 2 hrs. I waited for my vehicle at 1:30 minutes he located me to advise my car was ready he would come to get me when he had my keys. 5 minutes later he walked me to his desk I paid for my service, he pulled my car around and I was on my way. More

Andre was my service advisor and was very kind and made it a pleasant experience to bring my car to be serviced. it a pleasant experience to bring my car to be serviced. More

The key to finding a good dealership is to find a locally owned (non national chain) dealership that truly puts its customers first. For the many many years, I have been frequenting FTH, I have always felt r owned (non national chain) dealership that truly puts its customers first. For the many many years, I have been frequenting FTH, I have always felt respected. Also, as I’ve always said before, I live just off the exit where RR Honda is located - YET take my cars to First Texas Honda. There’s only one reason for that - the service is excellent - the service personnel even better! I would also like to commend Zach Rivkin on his professionalism during my most recent visit - esp given the frustrating nature of the issues that my 2017 Pilot encountered. More