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First Texas Honda
Austin, TX
2,689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,689 reviews
March 13, 2019
Great Very accomadating to schedule an appt due to problems with towing company even though i made an appt at 8am, they told me to just notify them when the Very accomadating to schedule an appt due to problems with towing company even though i made an appt at 8am, they told me to just notify them when the towing company finally picked up my car. Offered me a rental and set the plan and discussed it with me. More
by Mxobot
Employees Worked With
Anthony Herrera
March 12, 2019
Service great, process ok! Been coming here for some 33 years now and love First Texas. While I appreciate the new appointment scheduling, I long for the more relaxed atmospher Been coming here for some 33 years now and love First Texas. While I appreciate the new appointment scheduling, I long for the more relaxed atmosphere that set First Texas apart from other dealers. It is a machine now! Please bring back your consistent service provider (Trudy) who met you on the drive, told you the problem, quoted you a price, called you when something was wrong, and you came back and your car was perfect. Now it is impersonal and there is no consistency in the process. Jack Kresky was great and professional but it was the first time I met him and the service provided is standardized to meet the company needs and not mine. Bring back the personal service model. It made you a better company. More
by diversehc
Employees Worked With
Jack Kresky
March 08, 2019
Knowledgeable, organized, personable, great sense of humor I was informed and kept up to date on my service request. I had questions and all were answered so that I could understand them and feel confident abo I was informed and kept up to date on my service request. I had questions and all were answered so that I could understand them and feel confident about my decisions. More
by KS
Employees Worked With
AJ Cuevas
March 08, 2019
Wait in comfort knowing the work will be done right. Luxury is not usually what I associate with waiting rooms, but there is no other way to describe First Texas Honda’s place for customers waiting on se Luxury is not usually what I associate with waiting rooms, but there is no other way to describe First Texas Honda’s place for customers waiting on service. Comfort and price are important aspects of the service, but what matters most is the assurance that my car is serviced by a qualified mechanic. Thank you. More
by JosephBerk
Employees Worked With
AJ Cannon
March 07, 2019
attentive This was my first time to First Texas Honda for service. I made my appointment, was greeted by an attendant, and the car was promptly serviced. The at This was my first time to First Texas Honda for service. I made my appointment, was greeted by an attendant, and the car was promptly serviced. The attendant kept us informed in a timely manner and we left glad we purchased a maintenance contract for First Texas Honda. More
by closerlookbooks
Employees Worked With
I am sorry I do not remember the name of the man who attended to our service needs.
March 07, 2019
Greeted upon arrival. Efficient check-in process. Waited in their great customer lounge where I sipped a cup of coffee while getting work done on my laptop via the dealership's free Internet WiFi conn Waited in their great customer lounge where I sipped a cup of coffee while getting work done on my laptop via the dealership's free Internet WiFi connection. Before I knew it, the car was serviced (Service "B" Honda 2018 CRV) in less than 60 minutes. Paid. Drove home. More
by bsan
Employees Worked With
AJ Cuevas
March 07, 2019
Jack Kresky I had a leak in my tire so I booked an appointment with First Texas Honda. Jack was assigned to me, he was kind & diligent, and kept me in the loop wh I had a leak in my tire so I booked an appointment with First Texas Honda. Jack was assigned to me, he was kind & diligent, and kept me in the loop which I appreciated. This was my first time taking in my new car, I appreciated his patience with me when I had questions and I feel like he went above and beyond during my visit! More
by arielherrera
Employees Worked With
Jack Kresky
March 06, 2019
Quick, easy, efficient Easy online scheduling and great customer service. The Continental Cafe with WiFi, coffee, and snacks makes it easy to get some work done during the a Easy online scheduling and great customer service. The Continental Cafe with WiFi, coffee, and snacks makes it easy to get some work done during the appointment. More
by ATX.24
Employees Worked With
Jack Kresky
March 06, 2019
Simply The Best! Cody P. and his service team do a great job! Simply the best Honda Dealer in Texas! You can't go wrong having your car serviced at Texas First Honda! Cody P. and his service team do a great job! Simply the best Honda Dealer in Texas! You can't go wrong having your car serviced at Texas First Honda!! More
by Dennis Harms
Employees Worked With
Andre Kamouie, Cody Penna
March 05, 2019
Professional, friendly and easy Jay and the service department made the process easy and swift. Communication was clear. It was easy to get an appointment, receive a loaner car, choo Jay and the service department made the process easy and swift. Communication was clear. It was easy to get an appointment, receive a loaner car, choose from the recommended work and return the car. They have it down. More
by AmyLL1
Employees Worked With
Jay Jank
