First Texas Honda

Quick, effective and courteous Over no real issues to speak of, everything was done in a timely manner. I really can't say much else everything went as expected and will continue t Over no real issues to speak of, everything was done in a timely manner. I really can't say much else everything went as expected and will continue to use your services and mechanics for as long as I am in Austin. More

Amazing service Great service, fair prices, great SMS communication, free rental car while your car is being serviced. Great communication by the service advisor. I h Great service, fair prices, great SMS communication, free rental car while your car is being serviced. Great communication by the service advisor. I highly recommend. More

Oil Change I had Andre as my rep n he was amazing!!! He was nice, funny, and explained everything so detailed for me n also gave me recommendations on what is th I had Andre as my rep n he was amazing!!! He was nice, funny, and explained everything so detailed for me n also gave me recommendations on what is the most important to do. I love it when they are not out to get your money. Oh!!!! I love the free coffee bar. I love coming to the dealership and I always stay there to enjoy my coffee n do some work. More

Great Job Very pleasant experience, as always. Service was fast. Waiting area was comfortable. My service rep Ty was super nice. I have always had nice experie Very pleasant experience, as always. Service was fast. Waiting area was comfortable. My service rep Ty was super nice. I have always had nice experiences with this dealership. More

Love the service. Need to work on online reservation system Always a pleasure having my car serviced at this location. It's nice having an appointment. I have had occasion to use the rental car service, which Always a pleasure having my car serviced at this location. It's nice having an appointment. I have had occasion to use the rental car service, which is wonderful. My only issue is with the online reservation system. No matter how many days out that I'm trying to make an appointment online, there are no times available, so I end up having to call to make the reservation. No big deal, but I seem to waste 15 minutes trying to do the "computer thing" when a simple phone call and 2 minutes results in a better outcome. More

helpful and courteous On time, Jack Kresky answered my questions and quickly processed my check-in. I walk with a cane, and another man (whose name I did not get) graciousl On time, Jack Kresky answered my questions and quickly processed my check-in. I walk with a cane, and another man (whose name I did not get) graciously carried my bags and walked with me to the waiting area and picked up a bottle of water for me. Jack returned to tell me service was almost complete and came back in 20 minutes to process my payment and bring the car to me. More

Helping me avoid replacing my beloved 2005 Honda CRV I'm regret that I don't remember all of the folks who checked me in, and filled out the forms - but everyone was efficient and polite. Anthony Herrer I'm regret that I don't remember all of the folks who checked me in, and filled out the forms - but everyone was efficient and polite. Anthony Herrera was easy to communicate with and didn't even seem upset when he had to follow me because after paying my invoice I put the keys back in my pocket - sorry reflex action of course! I am not associated with any dealership and/or service center, I will be back for another service in March - have to wait a bit since I just spent well over $7,000.00 for major dental work - OUCH! indeed. Especially appreciated the communication on what was needed, where my Honda was at various time in the process and when it would be ready to retrieve. Good staff. Thanks to all. Charlette Tucker More

Financing on a lease buy out The lease on the 2016 Accord we obtained from FTH in late 2015 came due this month. We had started working with a local credit union and they failed The lease on the 2016 Accord we obtained from FTH in late 2015 came due this month. We had started working with a local credit union and they failed miserably. I decided to check to see if FTH could help with financing and in less than 48 hours, we closed out the lease, got a good rate on financing and re-registering the car with the state was complete. Thanks to Amanda in sales and John in financing for their prompt, efficient and courteous work! More

Always a Great Experience I always have a great experience here. Everyone is always friendly and efficient and they work really hard to get you in and out. I also love the comp I always have a great experience here. Everyone is always friendly and efficient and they work really hard to get you in and out. I also love the complimentary coffee bar while you wait! More

Great service Andre was my service manager yesterday, and he was super. I arrived a little early and he was ready for me. Told me it would take an hour and a half t Andre was my service manager yesterday, and he was super. I arrived a little early and he was ready for me. Told me it would take an hour and a half to two hours and it was done in under an hour. Very, very pleased! More