First Texas Honda

Helpful folks and good service Made the service appointment through the First Texas Honda web site, met the customer contact and the service work went fine including the exit proces Made the service appointment through the First Texas Honda web site, met the customer contact and the service work went fine including the exit process. More

Nancy Hale Corey Frey was an excellent sales person. He was patient while I went back and forth on decisions. He was knowledgeable and professional. I would hi Corey Frey was an excellent sales person. He was patient while I went back and forth on decisions. He was knowledgeable and professional. I would highly recommend him. I will need service though... the next day my tire pressure light came on even after tires were checked. I am not to happy about that as it is still on and I will have to bring it in. That sort of dampens the new car experience. More

First Texas Honda I had some issues with the front brakes that I was concerned about. First Texas provided an amazing car for no price and took care of my car. They inf I had some issues with the front brakes that I was concerned about. First Texas provided an amazing car for no price and took care of my car. They informed me about my needs and gave me the choice. I'm very pleased with the service experience. I never take my car anywhere else. More

Regular maintenance was great. Jack was polite informative and had a great rep for the Honda service department. I will definitely be coming back... ok? was great. Jack was polite informative and had a great rep for the Honda service department. I will definitely be coming back... ok? More

Highly Impressed with Service and Attention to Detail! From the moment I brought my Honda in for service, everything was amazing. My Service Adviser Chris Buchanan was outstanding. My car was past due for From the moment I brought my Honda in for service, everything was amazing. My Service Adviser Chris Buchanan was outstanding. My car was past due for several recall items, which were quickly identified, and Chris also pointed out a few other items that were critical for safety. I was also provided with a list of items that would be needing attention soon, which is helpful to plan. I can't say enough how pleased I am with the service!!! More

About as smooth and easy as could be After arranging a price by emails with Alex, went to the dealership to check things out first hand. Highlights : No problem to do extended test dr After arranging a price by emails with Alex, went to the dealership to check things out first hand. Highlights : No problem to do extended test drive. Willing to take off unwanted warranty added on by dealer with minimum fuss. Great waiting area with coffee bar and snacks. Quick on financing. Lowlights: Spent way too much time trying to convince me to buy extended warranties. Will go back at the right price. More

Great work It did take a while to finish all the work. Apparently many people trust this dealership. Service was good and I liked the coffee. I recommend this pl It did take a while to finish all the work. Apparently many people trust this dealership. Service was good and I liked the coffee. I recommend this place. More

Amazing service Anthony was amazing! He went above and beyond when taking care of me. I was super happy that my car was washed and he even helped get a stain out of m Anthony was amazing! He went above and beyond when taking care of me. I was super happy that my car was washed and he even helped get a stain out of my backseat where my child’s car seat had rubbed. Couldn’t be happier. More

Above and Beyond Service Since my first Honda purchase in 1993, I have loved Honda cars but more importantly, I’ve been a huge fan of the First Texas Honda dealership. In that Since my first Honda purchase in 1993, I have loved Honda cars but more importantly, I’ve been a huge fan of the First Texas Honda dealership. In that time, I’ve driven a Civic, Element and now a Pilot, while my family drives an Accord, Odyssey and CRV. We ARE a Honda family and First Texas Honda is a huge part of that family. My most recent experience happened around my birthday when my 14.5 yr old Element came to a crossroad. Repairs or Retirement? I brought my car in for a check engine light and was impressed with my service tech’s (Aaron Yiu) experience and professionalism (tall shoes to fill as my prior service rep was Trudy Adams). I tried out the Honda Pilot as my loaner car while the service team did a thorough work up of my repair needs. I let him know we may not choose to do the repairs depending on what was found and he notified Sales that I might be needing a replacement vehicle. I promptly received a call from Sales rep Nik Barrows. I told him which 4 cars I had narrowed my pick down to and what my wish list was, what I didn’t want and my price range. When I decided the repairs were more than I wanted to invest and would rather put that $ down on a new or certified pre-owned car, Nik made sure to have on hand the same cars I was interested in and had them ready to test drive the day I returned my loaner. We looked at pre-owned and new, never considering we’d buy new. Nik was very helpful and informative on all the makes/models I looked at. He clearly knows cars (all makes and models) and helped us narrow down our choices to what worked best for our family’s needs. His assistance didn’t end once we were closing the deal with the finance man. He offered suggestions for our son’s gaming & tech needs and went above and beyond to make sure we had an exceptional car buying experience and that everyone in our family loved our new vehicle. He is friendly, without being pushy and makes it clear that he is there to make sure you have the best experience, not that he sells the most expensive model or something you don’t want or need. His follow-through and follow-ups impressed us the most. Nik Barrows is one class act! More

Maintenance review Fred was an immense help. He thoroughly explained what to expect and showed me the results. He came and found us when the service was done which is go Fred was an immense help. He thoroughly explained what to expect and showed me the results. He came and found us when the service was done which is good because I had lost track of time with my son in their kids room! The maintenance, oil change, and tire rotation was completed successfully and they even washed the car. Great experience as usual. Thanks! More