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First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

February 09, 2019

Comprehensive services Excellent service from setting appointment to completion of the work. The service representative, Ivan, kept me apprised of the progress and of mainte More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Feb 11, 2019 -

First Texas Honda responded

JJ, thank you for the great review! We’re happy to hear that Ivan exceeded your expectations. Be sure to let us know the next time we can assist. -The Team at First Texas Honda

February 08, 2019

Great Dealership - Great Salesman! I was almost desperate to find a reliable, used, reasonably priced vehicle for my daughter. Saw a candidate vehicle pop-up and I immediately stopped More

by KatjhyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Falsetti
February 08, 2019

Great!! I’ll be back! Great customer service, my car was ready when promised, and I had a comfy chair in the customer waiting area (and a danish!) Andre was very pleasant More

by Linda5711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
February 08, 2019

Superb Customer Service for HONDA ACCORD Thank you for having highly qualified individuals such as Ty Hammond. He handled all service requests and explained process and steps to fixing issue More

by TXARTmoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Savage helped me too., Ty Hammonds
February 08, 2019

Great service Fred was understanding when I came earlier in the day but decided I didn't have the time to wait for the service due to work obligations. He told me More

by Happy Honda Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis, Jack Kresky
February 08, 2019

Service department Our service rep, AJ Cuevas, was incredibly attentive and went that extra mile to answer my questions. He showed me things instead of just "telling" me More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
February 07, 2019

Smooth end of lese transition to new CR-V Mik became our First Texas sales person when our first contact moved up to an office position. He was most helpful and patient in helping us compare v More

by Greathills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Broderick, Nik Barrows
February 07, 2019

Great experience It was fast and comfortable. Advisor was knowledgeable but not pushy and the amenities were suitable for me to work while I waitEd for my vehicle. More

by Tomminor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
Feb 07, 2019 -

First Texas Honda responded

We appreciate you visiting! Thanks for letting us know how everything went and be sure to let us know the next time we can assist. -The Team at First Texas Honda

February 07, 2019

Very friendly service Fred was great! He took care of me even though I arrived 15 minutes late. He was courteous and answered all the questions I asked him. More

by Murali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
February 07, 2019

Chris Buchanan for Department Head! Chris Buchanan should be immediately promoted to the Department Head, he's professional, well versed in Honda service and is a pleasure to work with, More

by Luca2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
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