
First Texas Honda
Austin, TX
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Comprehensive services Excellent service from setting appointment to completion of the work. The service representative, Ivan, kept me apprised of the progress and of mainte Excellent service from setting appointment to completion of the work. The service representative, Ivan, kept me apprised of the progress and of maintenance for the next visit. That allows me to plan ahead. Great consistent service More
Great Dealership - Great Salesman! I was almost desperate to find a reliable, used, reasonably priced vehicle for my daughter. Saw a candidate vehicle pop-up and I immediately stopped I was almost desperate to find a reliable, used, reasonably priced vehicle for my daughter. Saw a candidate vehicle pop-up and I immediately stopped by the First Tx Honda dealership and was connected with Tony Falsetti. What good fortune - the car was a gem and so was Mr Falsetti! He made it happen and even helped me surprise my daughter! Wonderful buying experience! If you are really lucky, Tony may share some of his fabulous recipes as well! Thanks First Tx Honda!!! More
Great!! I’ll be back! Great customer service, my car was ready when promised, and I had a comfy chair in the customer waiting area (and a danish!) Andre was very pleasant Great customer service, my car was ready when promised, and I had a comfy chair in the customer waiting area (and a danish!) Andre was very pleasant to deal with and informative. If only my ‘change oil’ light hadn’t come on two days later...! More
Superb Customer Service for HONDA ACCORD Thank you for having highly qualified individuals such as Ty Hammond. He handled all service requests and explained process and steps to fixing issue Thank you for having highly qualified individuals such as Ty Hammond. He handled all service requests and explained process and steps to fixing issues diagnosed so well that I felt comfortable in my understanding and asked him to please proceed. You have a great dealership and good employees. Emily also was quick and helpful in getting me a loan vehicle. WELL DONE FIRST TEXAS HONDA! - Happy Customer More
Great service Fred was understanding when I came earlier in the day but decided I didn't have the time to wait for the service due to work obligations. He told me Fred was understanding when I came earlier in the day but decided I didn't have the time to wait for the service due to work obligations. He told me to come back and he would be happy to help me. When I returned later in the day Fred was going to check me in for service but because it was time for him to leave for the day he got Jack to help me and he did an excellent job checking in my vehicle and keeping me posted on the service. They finished my service and my car was ready right on time. Jack was efficient, knowledgeable and personable. More
Service department Our service rep, AJ Cuevas, was incredibly attentive and went that extra mile to answer my questions. He showed me things instead of just "telling" me Our service rep, AJ Cuevas, was incredibly attentive and went that extra mile to answer my questions. He showed me things instead of just "telling" me. I am SOLD on the service department! More
Smooth end of lese transition to new CR-V Mik became our First Texas sales person when our first contact moved up to an office position. He was most helpful and patient in helping us compare v Mik became our First Texas sales person when our first contact moved up to an office position. He was most helpful and patient in helping us compare vehicles . make a selection and explain all the features of the new CR-V. More
Great experience It was fast and comfortable. Advisor was knowledgeable but not pushy and the amenities were suitable for me to work while I waitEd for my vehicle. It was fast and comfortable. Advisor was knowledgeable but not pushy and the amenities were suitable for me to work while I waitEd for my vehicle. More
Very friendly service Fred was great! He took care of me even though I arrived 15 minutes late. He was courteous and answered all the questions I asked him. Fred was great! He took care of me even though I arrived 15 minutes late. He was courteous and answered all the questions I asked him. More
Chris Buchanan for Department Head! Chris Buchanan should be immediately promoted to the Department Head, he's professional, well versed in Honda service and is a pleasure to work with, Chris Buchanan should be immediately promoted to the Department Head, he's professional, well versed in Honda service and is a pleasure to work with, I'd recommend him to anyone of my friends and family who drive Hondas (even to those who don't!). Give this guy a raise! More