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First Texas Honda
Austin, TX
2,692 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,692 reviews
January 28, 2019
Terrific Everyone there was so friendly and relaxed. The dealership is far from my home but I was so impressed I purchased there anyway. So glad I did. I lo Everyone there was so friendly and relaxed. The dealership is far from my home but I was so impressed I purchased there anyway. So glad I did. I love my car and Jerd made the entire experience easy and fun. I was in sales for 35 years and trained sales people. He is one of the outstanding ones and no high pressure. Just the desire to help! More
by linda
Employees Worked With
Jason Biniak, Jared Robinson, Charlie Baldwin
January 27, 2019
Recall It was very easy to go to the dealership and they gave me a new loaner car while the parts were being replaced. The repair took two days but with the It was very easy to go to the dealership and they gave me a new loaner car while the parts were being replaced. The repair took two days but with the loaner it was no problem getting around. Everyone was great. My representative was Larry Wright and he was excellent to work with and let me know as soon as my car was ready and also updated me on things that would need to be addressed later during regular maintenance. More
by Poncho1234$
Employees Worked With
Jack Wright
January 27, 2019
Stellar Service This is the second Honda CR-V I have purchased through First Texas Honda because of the professional team service. I always take my vehicle for servic This is the second Honda CR-V I have purchased through First Texas Honda because of the professional team service. I always take my vehicle for service there and each time all my expectations and more have been met. Ty Hammonds was on time and kept me informed of additional maintenance the mechanics felt necessary. The process was efficient and on. time. My only little complaint is the cost of the air filters plus engine protection lubricant and service to install / administer was extremely expensive. I did research on those parts and found the mark up was very high, but, I did agree to these things being done so cannot complain. Thanks agin to Ty for his friendly helpful service, it was much appreciated. More
by courteous caper
Employees Worked With
Ty Hammonds
January 27, 2019
Great Service We brought in our car for service and we were provided a loaner car while the car issue was being diagnosed. Chris communicated to us the root cause We brought in our car for service and we were provided a loaner car while the car issue was being diagnosed. Chris communicated to us the root cause of the problem and also contacted Honda so our car could be repaired under warranty. The repair was done within 2 days and we didn't loose any work day with the loaner car. Thanks for the Great Service !! Tien & Cynthia More
by txdinh
Employees Worked With
Chris Buchanan
January 26, 2019
Helpful service The maintenance on my vehicle was done well, Ty Hammonds was pleasant, helpful and approachable. Appreciated the fact that he did not push any unneces The maintenance on my vehicle was done well, Ty Hammonds was pleasant, helpful and approachable. Appreciated the fact that he did not push any unnecessary services on me. More
by CT
Employees Worked With
Ty Hammonds
January 26, 2019
Fantastic service Gregory was awesome! We always buy used and this was our first new car in 20 years. No pressure didn't feel like I was just being upsold! We will Gregory was awesome! We always buy used and this was our first new car in 20 years. No pressure didn't feel like I was just being upsold! We will be back for our next car with Gregory! More
by LB
Employees Worked With
Gregory Powell
January 25, 2019
Recall service Excellent, prompt, and professional service! I loved the process at this dealership. It was a breeze! They are also very technologically savvy. Upfron Excellent, prompt, and professional service! I loved the process at this dealership. It was a breeze! They are also very technologically savvy. Upfront with everything! More
by Bspadgett
Employees Worked With
Andre Kamouie
January 25, 2019
Excellent Service provided by dealership & service rep Dealership was well organized process from start to finish of service for my car. This includes but is not limited to the following; 1. Appointments Dealership was well organized process from start to finish of service for my car. This includes but is not limited to the following; 1. Appointments included time= place to report and to whom I should report; 2. Waiting room had comfortable chairs; WIFI; tables for laptops; and refreshments. 3. Service rep was hospitable, respectful, knowledgeable;and professional.He also provided person to person up to date status report of repairs + other services required required and cost etc. More
by Bear
Employees Worked With
Ty Winn
January 24, 2019
Power sliding doors Had to have the center roller changed on my passenger side door. Jack was very helpful and helped me get more work done at an affordable price. Had to have the center roller changed on my passenger side door. Jack was very helpful and helped me get more work done at an affordable price. More
by Hsac0f
Employees Worked With
Jack Wright
January 24, 2019
State inspection Convenient inspection, friendly staff, welcoming facility. The option to make an appointment or drop in really helps schedule service around my needs. Convenient inspection, friendly staff, welcoming facility. The option to make an appointment or drop in really helps schedule service around my needs. They always do a great job explaining any issues with my car or future repair needs. More
by scottwn
Employees Worked With
Fred Mathis
