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First Texas Honda
Austin, TX
2,689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,689 reviews
January 27, 2019
Great Service We brought in our car for service and we were provided a loaner car while the car issue was being diagnosed. Chris communicated to us the root cause We brought in our car for service and we were provided a loaner car while the car issue was being diagnosed. Chris communicated to us the root cause of the problem and also contacted Honda so our car could be repaired under warranty. The repair was done within 2 days and we didn't loose any work day with the loaner car. Thanks for the Great Service !! Tien & Cynthia More
by txdinh
Employees Worked With
Chris Buchanan
January 26, 2019
Fantastic service Gregory was awesome! We always buy used and this was our first new car in 20 years. No pressure didn't feel like I was just being upsold! We will Gregory was awesome! We always buy used and this was our first new car in 20 years. No pressure didn't feel like I was just being upsold! We will be back for our next car with Gregory! More
by LB
Employees Worked With
Gregory Powell
January 26, 2019
Helpful service The maintenance on my vehicle was done well, Ty Hammonds was pleasant, helpful and approachable. Appreciated the fact that he did not push any unneces The maintenance on my vehicle was done well, Ty Hammonds was pleasant, helpful and approachable. Appreciated the fact that he did not push any unnecessary services on me. More
by CT
Employees Worked With
Ty Hammonds
January 25, 2019
Recall service Excellent, prompt, and professional service! I loved the process at this dealership. It was a breeze! They are also very technologically savvy. Upfron Excellent, prompt, and professional service! I loved the process at this dealership. It was a breeze! They are also very technologically savvy. Upfront with everything! More
by Bspadgett
Employees Worked With
Andre Kamouie
January 25, 2019
Excellent Service provided by dealership & service rep Dealership was well organized process from start to finish of service for my car. This includes but is not limited to the following; 1. Appointments Dealership was well organized process from start to finish of service for my car. This includes but is not limited to the following; 1. Appointments included time= place to report and to whom I should report; 2. Waiting room had comfortable chairs; WIFI; tables for laptops; and refreshments. 3. Service rep was hospitable, respectful, knowledgeable;and professional.He also provided person to person up to date status report of repairs + other services required required and cost etc. More
by Bear
Employees Worked With
Ty Winn
January 24, 2019
Power sliding doors Had to have the center roller changed on my passenger side door. Jack was very helpful and helped me get more work done at an affordable price. Had to have the center roller changed on my passenger side door. Jack was very helpful and helped me get more work done at an affordable price. More
by Hsac0f
Employees Worked With
Jack Wright
January 24, 2019
State inspection Convenient inspection, friendly staff, welcoming facility. The option to make an appointment or drop in really helps schedule service around my needs. Convenient inspection, friendly staff, welcoming facility. The option to make an appointment or drop in really helps schedule service around my needs. They always do a great job explaining any issues with my car or future repair needs. More
by scottwn
Employees Worked With
Fred Mathis
January 24, 2019
Excellent. Very responsive and service oriented. See above. Great service, great team. Chris is very dependable. We will certainly return to this dealership when we are in need of a new car. See above. Great service, great team. Chris is very dependable. We will certainly return to this dealership when we are in need of a new car. More
by M&S
Employees Worked With
Christopher Sutton
January 23, 2019
Excellent experience... ALWAYS!! It’s always good going to this place for my car service. The customer service is great. The facilities and schedule accomplish is so good. It’s always good going to this place for my car service. The customer service is great. The facilities and schedule accomplish is so good. More
by Israel
Employees Worked With
Chris Buchanan, Ty Hammonds
January 23, 2019
State inspection The inspection took as long as they estimated that it would (actually a little less) and everything was explained clearly to me. I also love that I ge The inspection took as long as they estimated that it would (actually a little less) and everything was explained clearly to me. I also love that I get free coffee made by a barista whenever I come to get something done on my car. More
by Rachael
Employees Worked With
Fred Mathis
