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First Texas Honda
Austin, TX
2,689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,689 reviews
January 17, 2019
Service was great, a bit pricey. Jay Jank treated me with excellent care and was great to deal with. I have had no problems with the vehicle so far, the problem seems to be solved. Jay Jank treated me with excellent care and was great to deal with. I have had no problems with the vehicle so far, the problem seems to be solved. I can’t comment on quality of work since I’ve only had the car back for a couple of weeks. Only time will tell if the quality of work is top notch, however so far so good. However I have gotten a few quotes from a couple of other places after the fact, for the same service and parts and I could have saved $300 on average for the same service and parts. I would recommend customers to do their due diligence as they could save some money if they shop around. Maybe first Texas Honda could be more competitive with their prices to help save customers money. Next time I will definitely look around at other service shops before considering first Texas Honda. More
by Fdpineda
Employees Worked With
Jay Jank
January 14, 2019
Fast service I loved the service. Aj was very friendly. They took me in right away and took care of my car. We left very satisfied with the service. I loved the service. Aj was very friendly. They took me in right away and took care of my car. We left very satisfied with the service. More
by Lemlem
Employees Worked With
AJ Cuevas
January 13, 2019
Timely competent recall service Brought the 2018 Accord in for rear camera recall and A J took care of the recall and car wash with care and courtesy. Middle of the day and the whole Brought the 2018 Accord in for rear camera recall and A J took care of the recall and car wash with care and courtesy. Middle of the day and the whole procedure was about 2 hours as promised. More
by CodeFerret
Employees Worked With
AJ Cannon
January 13, 2019
Friendly and helpful. I needed to get my car back to get to work. When things were running late, the manager got me a loaner so that I could get to work without trouble. Th I needed to get my car back to get to work. When things were running late, the manager got me a loaner so that I could get to work without trouble. The car was fixed in a timely manner otherwise. More
by Kat
Employees Worked With
Andre Kamouie
January 13, 2019
Align, pulling to the left. I am getting spoiled at First Texas Honda with the superb facility and ease of service from Jay Jank and the technicians. Thank You, Jay I am getting spoiled at First Texas Honda with the superb facility and ease of service from Jay Jank and the technicians. Thank You, Jay More
by Thomas F Ohlsen
Employees Worked With
Jay Jank
January 11, 2019
Top notch service department This dealership seems to have a commitment to continuous improvement. Over the years they have made numerous changes to the service center and the re This dealership seems to have a commitment to continuous improvement. Over the years they have made numerous changes to the service center and the result is one of the best customer service experiences i have had in austin in recent memory Very impressive More
by Vanilla Rib
Employees Worked With
Jack Wright
January 11, 2019
Great buying experience Nik spent a couple of hours with me to find the best vehicle for me. We did extensive test drives with two CRVs. Nik patiently and thoroughly showed m Nik spent a couple of hours with me to find the best vehicle for me. We did extensive test drives with two CRVs. Nik patiently and thoroughly showed me all the features of the CRVs I drove. I found Nik to be honest and trustworthy. He provided a great buying experience. Although I had driven Honda’s for years, the last four years I owned two new Mercedes SUVs. I’ve discovered I’m really a Honda guy. More
by Rmpphdguy
Employees Worked With
Trudy Gordon, Mike Broderick, Nik Barrows
January 10, 2019
Great service My visit to First Texas Honda and my service from AJ was top-notch. I went in with a dead battery and left with a new battery (still under warranty) a My visit to First Texas Honda and my service from AJ was top-notch. I went in with a dead battery and left with a new battery (still under warranty) and the information I needed to know moving forward if anything should happen again. Thanks for outstanding service, AJ! More
by Chris1921
Employees Worked With
AJ Cuevas
January 09, 2019
Quality work and service Started out as an express service and had to move to the regular shop. Was given a loaner so my life didn’t stop. Thanks for all you do! Started out as an express service and had to move to the regular shop. Was given a loaner so my life didn’t stop. Thanks for all you do! More
by Ryanmom
Employees Worked With
Marty Rex
January 08, 2019
Very helpful in assisting me in getting my new car. Julian was helpful in successfully assisting me to get my new car. Would recommend First Texas Honda because of the helpfulness of the employees and t Julian was helpful in successfully assisting me to get my new car. Would recommend First Texas Honda because of the helpfulness of the employees and the price negotiations. More
by mmk98
Employees Worked With
Julian Rodriguez
