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First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

December 21, 2018

Good service and friendly environment. I know this place for a long time. I have bought all my cars with you and always I've been happy and satisfy with all the services you provide. AJ Cue More

by carhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
December 20, 2018

Thorough and patient Alex and Aaron were both patient and instructive on the new CRV. Took time to show all features and ask if we wanted water or drinks. Test drive was More

by Kgree022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Garcia, Alex Herrera, Daniel Benson
December 20, 2018

Great Service! From the moment of check in to the moment of check out, first class service all the way! Anthony went out of his way to help me! More

by A2OT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
December 20, 2018

First Texas Honda bailed me out! I suffered a flat tire when one of my tires seemingly self-immolated. I went to the dealership without an appointment and service rep Andre took great More

by Bugpigtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
December 18, 2018

B1 Maintenance repair The service took about as long as the person helping me said it would which was nice. I had an appointment at 4:30 but wasn't checked in till about 5p More

by wmcreates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
Dec 19, 2018 -

First Texas Honda responded

We want to thank you for utilizing us for your service needs! We're happy to know that everything went smoothly and we appreciate your patience during the check-in process. The holiday season has increased our walk-in customers this time of year. Nevertheless, we always strive to be as speedy as possible getting to each customer and allowing them the individual time they deserve. :) Thank you for the feedback and we look forward to serving you again next time. :) -The Team at First Texas Honda

December 17, 2018

Service process, good before, is now even better. Chris Buchanan was very good at helping me decide what needed to be done right away vs. what could wait until later. This helped in my decisions. More

by pfm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
Dec 19, 2018 -

First Texas Honda responded

We're always here to help and it makes us proud to hear that Chris did an excellent job. :) Thank you so much! -The Team at First Texas Honda

December 17, 2018

Pilot oil change My service rep, Fred Mathis is the best service rep I’ve ever had and the reason I keep coming back. Fred is simply awesome! More

by vogtma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Dec 19, 2018 -

First Texas Honda responded

We're beaming with pride knowing the Fred left you with a lasting impression. Thank you so much for sharing! -The Team at First Texas Honda

December 16, 2018

Easy to work with This is my third car to buy from First Texas and I have always had an easy, no pressure experience. I always talk to Karl Lewis and walk away feeling More

by Levyloew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Mike Broderick, Charlie Baldwin
Dec 19, 2018 -

First Texas Honda responded

Thank you so much for sharing with us! It's our goal to leave everyone with a favorable impression. Congratulations and take care. -The Team at First Texas Honda

December 15, 2018

Great service Ty provide great customer service. He discussed all service items needed with me. Followed up with a call to discuss additional items. Offered a renta More

by Soteloaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Hammonds
December 15, 2018

Anthony was great Yokohama tiers sucks! U should remove those from your dealership! Anthony is awesome! What else should i add Let me do my wokek here!!!! Than More

by Srdjan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
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