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First Texas Honda
Austin, TX
2,689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,689 reviews
December 04, 2018
A fair no pressure deal. Gave me the opportunity to look at vehicles on my time frame to allow me to decide what I wanted to buy. NO PRESSURE. Made appointment and test drov Gave me the opportunity to look at vehicles on my time frame to allow me to decide what I wanted to buy. NO PRESSURE. Made appointment and test drove the car I wanted. First Texas Honda made reasonable trade in offer on my car and with reasonable price on theirs. Completely satisfied with purchase of my new Odyssey. More
by WRADAM
Employees Worked With
Beto Barrientos, Matthew Walton, Lance Payne, Daniel Benson
December 04, 2018
Great Service as Always Fred Mathis was a true professional from the second I arrive until I drove out. Fred kept me informed on schedule and options for maintenance on this Fred Mathis was a true professional from the second I arrive until I drove out. Fred kept me informed on schedule and options for maintenance on this visit or next visit. Fred also kindly ensure that my car was looking and driving great. More
by Dan
Employees Worked With
Fred Mathis
December 04, 2018
Great quality and efficient service Great quality service and very professional service advisor staff with good communication throughout the process. I appreciate the flexible hours of o Great quality service and very professional service advisor staff with good communication throughout the process. I appreciate the flexible hours of operation that fits my needs. More
by Kara Barker
Employees Worked With
Jack Kresky
December 03, 2018
Great product and wonderful people! The staff members with whom we worked at First Texas Honda are very knowledgeable and friendly and made every effort to ensure that we were getting th The staff members with whom we worked at First Texas Honda are very knowledgeable and friendly and made every effort to ensure that we were getting the vehicle that best suited our needs. More
by LSB
Employees Worked With
Anthony Falsetti , John Yoon
December 02, 2018
Great Everything was great. Chris was friendly and helpful in explaining about the repairs needed. On my car was delivered on promised date. Loner car is gr Everything was great. Chris was friendly and helpful in explaining about the repairs needed. On my car was delivered on promised date. Loner car is great. More
by drPlaza604*
Employees Worked With
Christopher Sutton
December 02, 2018
Amazing experience Vince and Marco were so friendly and made the process super easy. The exchanges were smooth, quick, and they were super accommodating to my whole fami Vince and Marco were so friendly and made the process super easy. The exchanges were smooth, quick, and they were super accommodating to my whole family. More
by emeryralston
Employees Worked With
Jason Biniak, Marco Cantu, Vince Lilly
December 02, 2018
good service! My car has a recall, itissoftwareupdate, Iwan came to me quickly, tells me the details including schedule, after the job done, the car get cleaned up, My car has a recall, itissoftwareupdate, Iwan came to me quickly, tells me the details including schedule, after the job done, the car get cleaned up, he also follow up and see if anything wrong, good job! More
by Honda123
Employees Worked With
Ivan Heredia
December 01, 2018
Good service! Service was fast and efficient. Issues were resolved without a problem. We especially appreciated the use of the loaner car (a brand new Honda Pilot Service was fast and efficient. Issues were resolved without a problem. We especially appreciated the use of the loaner car (a brand new Honda Pilot!) More
by potter50
Employees Worked With
Anthony Bain
December 01, 2018
Seek a second opinion when dealing with First Texas Honda Like a lot of people here, I don’t write review, but I had to write one after my second experience at this place. Took my car at this place after a r Like a lot of people here, I don’t write review, but I had to write one after my second experience at this place. Took my car at this place after a recommendation from of tiles rotation from my local Honda dealer in Frisco, TX that was going to cost me $19 to do. I purchased tires at this place last year and though I could get them do the tile rotation when I returned to Austin. Dropped the car in and got a call back from the service that I need a wheel alignment, new brake and new brake fluid that was going to cost me $600. I decided not to proceed with the work and wanted to seek an advice from my local Honda Dealer in Frisco. I took my car and drove it back in worse condition that it was when I brought it in. Somehow now I needed a wheel alignment that I did not need when I brought the car in. Took the car back to my local dealer for a full tires and break checkup. I was told none of the recommendation from First Texas Honda was due at this time because everything was working fine as per they previous diagnostics only this time (somehow) I now need the wheel alignment. Ended up paying $57 for the wheel alignment instead of $130 that First Texas Honda wanted to charge me. This place seems to recommending replacement of parts and services that still fully working and If you turned then down when they have your car.. you may not know what will happened to your car. I will never take my car at this place again and if you are planning to take your car here always seek a second opinion when dealing with this place. Very disappointed!!! More
by KFM
Employees Worked With
Ty Hammonds
November 30, 2018
Great Customer Service My appointment in the Service Department was a pleasant experience. My vehicle was taken in promptly and the employees were helpful and professional. My appointment in the Service Department was a pleasant experience. My vehicle was taken in promptly and the employees were helpful and professional. My car was completed before the estimated time. More
by Artley
Employees Worked With
Karl Lewis, AJ Cuevas
