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First Texas Honda

Austin, TX

4.7
2,692 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,692 reviews

September 17, 2022

Anthony was 100% professional. We were shopping for a new Civic after a serious car accident. We had no planned on looking as the car that was totaled, was still in great shape. He More

by allanrounds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Raglin, Don Dahlstrom
Sep 20, 2022 -

First Texas Honda responded

Katie and Allan, thank you for providing this supportive feedback for Anthony and Don! Our team works hard to make sure our clients feel welcome and comfortable at our dealership, so it makes us happy to see that they treated you like family from start to finish. It was a joy being able to assist you, and we hope you will not hesitate to reach out if there is anything we can assist with in the future. Thank you again, and congratulations on your awesome new Honda! :) - The Team at First Texas Honda

September 16, 2022

Joseph An went out of his way to make this the easiest car I’ve ever purchased! The car is amazing! More

by teresa.hixon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph An
Sep 16, 2022 -

First Texas Honda responded

That is fantastic to hear, Teresa! We are constantly hard at work to deliver flawless sales experiences to our guests, so it makes us proud to see this supportive feedback for Joseph. He is awesome and we will be sure to share your kind words with him! If there is anything we can assist you with in the future, please do not hesitate to reach out. Thanks so much for selecting us and congratulations on your new Honda! :) - The Team at First Texas Honda

September 09, 2022

It was the best service and sale team I have ever experience. Our sale representatives Ricky Pecina was very knowledgeable about the vehicle that purchased. He was also helpful in explaining each fea More

by Lsmartt7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Jalandoni, Ricky Pecina
Sep 12, 2022 -

First Texas Honda responded

Lsmartt7, we are grateful for your generosity and support! Thank you for taking a moment to leave this positive feedback for Ricky and Manny. Online reviews like this are the ultimate compliment and we will be sure to send your kind sentiments along to them. Congratulations on your sweet new ride and welcome to the FTH family! :) - The Team at First Texas Honda

September 09, 2022

Wesley was helpful and responsive, and thoroughly explained the issues found and my options. I was happy with the experience. More

by rainbow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Wesley Warmke
Sep 12, 2022 -

First Texas Honda responded

Rainbow, thank you for letting us know how great your experience went! It's great to see that Wesley and Jay left you with a stellar impression. We appreciate you visiting us and hope to see you again in the future! :) - The Team at First Texas Honda

September 08, 2022

I recently had my Honda serviced At First Honda. My advisor, Fred, was very polite as well as knowledgeable. He explained everything in detail and answered my questions. As always o had an enjoya More

by queenbea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Sep 08, 2022 -

queenbea responded

My advisor, Fred, was very kind and polite as well as knowledgeable. He explained everything in detail and answered my questions. As always I had an enjoyable visit.

Sep 08, 2022 -

queenbea responded

Nothing to edit

Sep 12, 2022 -

First Texas Honda responded

Queenbea, we appreciate this friendly note you have left for Fred! We agree, he is phenomenal at what he does and we are very lucky to have someone like him on our team. Thank you so much for visiting us and please let us know if there is anything you need in the future! :) - The Team at First Texas Honda

September 06, 2022

Zach was great. Very helpful gave insight as to what next steps I need to take far as my vehicle. Very fast and efficient More

by teonypayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Clark
Sep 07, 2022 -

First Texas Honda responded

Teonypayne, it's fantastic to see that Zach delivered a flawless service experience! Thank you for taking a moment to come on here and share some kind words. We appreciate it so much and look forward to the next time you make it our way! :) - The Team at First Texas Honda

September 06, 2022

Trevor was my service tech. He did a great job communicating every step of the way. Everyone was great. thanks. More

by harrycasler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Self
Sep 07, 2022 -

First Texas Honda responded

Harrycasler, thank you for stopping by to see us! It makes us proud to see that Trevor earned a perfect score from you, and we will be sure to commend him for a job well done. If there is anything we can assist you with in the future, please do not hesitate to give us a shout! :) - The Team at First Texas Honda

September 06, 2022

Luis was very helpful & professional with explaining to me the work that needed to be on my car. He also explained the reasoning behind the Technicians recommendations for future work. I was very satisfi More

by conley123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nando Gonzalez, Technician, Luis Garduno
Sep 07, 2022 -

First Texas Honda responded

We are grateful for your words of encouragement and support, Conley123! Luis and Nando are both true assets to our team and we will be sure to pass your kind sentiments along to them. Thanks so much for the raving review and we'll see you next time! :) - The Team at First Texas Honda

September 06, 2022

Ivan was professional, courteous and effective. He clearly explained why the repairs were recommended. He kept me in the loop while my car was being worked on. Mike (tires) was knowledgeable an More

by martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Sep 07, 2022 -

First Texas Honda responded

Martin, it makes us proud to see this wonderful feedback for Ivan and Mark! They both work incredibly hard to deliver impeccable experiences just like this, so we'll be sure to pass your supportive words along to them. Thank you for choosing us to assist and please let us know if there is anything you need in the future! :) - The Team at First Texas Honda

September 06, 2022

First Texas Honda is my number one destination for anything automotive. Everyone is professional and positive to deal with. I look forward to driving my "new" car for many years, with a great partne More

by philip.riley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Bromley, Holden Stedman, Jack Kresky
Sep 07, 2022 -

First Texas Honda responded

Philip, we are delighted to be your favorite! Thank you for taking a moment to leave this raving review for our team. The pleasure was all ours to assist and we cannot wait to see you again in the future! Congratulations on your sweet new ride, we hope you love it for years to come. :) - The Team at First Texas Honda

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