
First Texas Honda
Austin, TX
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Best Experience Ever My entire experience with First Texas Honda was over-the-top good! From my first telephone conversation with John Hanson to the closing of the deal, e My entire experience with First Texas Honda was over-the-top good! From my first telephone conversation with John Hanson to the closing of the deal, everyone was both personable and professional. Throughout our negotiation I was treated with courtesy and respect. The 2018 CR-V I was interested in was priced fairly and I was given near top dollar for my trade-ins. We couldn’t be happier with our purchase and are pleased to recommend John Hanson and First Texas Honda to anyone the market for a new vehicle. Joe Dan Fowler Temple TX More
Extremely Satisfied With my Experience It took very little time for me to realize that this was the best Honda Dealership in the area. I was being pursued by all three in the area in regard It took very little time for me to realize that this was the best Honda Dealership in the area. I was being pursued by all three in the area in regards to my interest in a.new car. The others who tried to solicit their services (competing dealerships) paled in comparison and even used sub par tactics that only confirmed more that I had come to the right place. Nik was knowledgable and friendly and I really sensed was just interested in helping me get exactly what I wanted and a plan that fit my needs. He and Holden both excelled at customer service, timely updates and thorough search for a car that was perfect for me. I am both pleased and impressed by the staff at First Texas Honda. Made me want to work there! More
The Service Department is why I buy from First Texas Ivan was excellent, understanding, and listened to all of my concerns. He helped me prioritize the maintenance because I could not afford all recomme Ivan was excellent, understanding, and listened to all of my concerns. He helped me prioritize the maintenance because I could not afford all recommended maintenance and we developed a plan to tackle remaining maintenance at the next visit. He even showed me how to change my own air filter to save a few bucks on labor. That type of customer care and the excellent customer lounge is why I drive across town to get my oil changed. More
Good service Texas Honda gives good service and prices are usually competitive - anyway they were on the 4 tires I bought there. Love their little cafe that has f Texas Honda gives good service and prices are usually competitive - anyway they were on the 4 tires I bought there. Love their little cafe that has free drinks and snacks and a very friendly staff. More
Great service and free loaner Satisfied with thier process, service and realtime updates. i am also glad that I got free loaner while my car is being serviced. Thier pricing is lit Satisfied with thier process, service and realtime updates. i am also glad that I got free loaner while my car is being serviced. Thier pricing is little higher. More
Changing the battery 10/10 would recommend coming back. Even though I just bought my car from them my battery had died a couple days later and they gave me a new one no ch 10/10 would recommend coming back. Even though I just bought my car from them my battery had died a couple days later and they gave me a new one no charge even though it was covered in the warranty:) bless them More
Very pleasantly surprised, and grateful I bought my Accord! My rating of a First Texas Honda car-buying experience as "Excellent" is totally due to my Sales Rep, John Hanson. He listened, found the car I wanted My rating of a First Texas Honda car-buying experience as "Excellent" is totally due to my Sales Rep, John Hanson. He listened, found the car I wanted, explained everything clearly, answered every question honestly, worked my deal with full disclosure involving my trade-in, and changed my worry over all the new technology into appreciation of all a new Accord offers. At no time did it ever seem John was not on MY side while contemplating the purchase. Then John test drove it with me and scheduled the next day for a complete technical lesson with the dealership's technician, Beto, after getting it out on the highway himself to demonstrate lane and brake assistance. No doubt their commitment to excellent follow up full service is real. Having just completed my tech appointment with Beto, I feel excited and clear. Beto is such a good teacher! So so glad I bought the car! More
Great service Service appointment was dealt with professionally. Chris was friendly and knowledgeable. He indicated that the service might take awhile due to many c Service appointment was dealt with professionally. Chris was friendly and knowledgeable. He indicated that the service might take awhile due to many cars ahead of me. Car was ready sooner than expected. More
Good experience for purchase a certified pre-owned civic Great service for answering any question I have for buying a certified used car. High effectiveness of the process, and even refinished the door hand Great service for answering any question I have for buying a certified used car. High effectiveness of the process, and even refinished the door handle before I complete the whole process. More
the best! I love that I can make an appointment online and I can select the service adviser that I want to work with. Chris Buchanan always takes great care of I love that I can make an appointment online and I can select the service adviser that I want to work with. Chris Buchanan always takes great care of me, tells me what needs immediate attention and how to pace the other items to fit with my budget. I trust his suggestions and know that he is looking out for me. Cristian is such a sweetie and always makes me happy to see him!! I feel like I am hanging out at a friends house when I wait for my oil change and the baristas are always super friendly towards my dog and me, giving us treats and the coffee I like. More