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First Texas Honda
Austin, TX
2,689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,689 reviews
November 25, 2018
Recall Service I had an appointment. They were very busy at the time with drive in non appointment customers. They got me in on time and out in a little over an ho I had an appointment. They were very busy at the time with drive in non appointment customers. They got me in on time and out in a little over an hour. More
by Chas915
Employees Worked With
Jay Jank
November 25, 2018
Personalized service--Highly professional ! Very competent Service Advisers are with you from start to finish. My adviser called to my attention that the part I needed to replace was under warra Very competent Service Advisers are with you from start to finish. My adviser called to my attention that the part I needed to replace was under warranty ! Who knew! Aside from that, the whole dealership simply gives the impression of a very well run business. I also enjoyed complimentary snacks and beverages while waiting for my car in a very comfortable waiting area! More
by Joseph Holmes
Employees Worked With
Jesus Diaz-Chairez, Christopher Sutton
November 24, 2018
awesome Jack was great. Kept me posted as to length of wait, etc. Explained services needed Also the cost. Overall I was very pleased with the service, Aw Jack was great. Kept me posted as to length of wait, etc. Explained services needed Also the cost. Overall I was very pleased with the service, Awesome!!! More
by Jo
Employees Worked With
Jack Kresky
November 23, 2018
Excellent Service AJ Cuevas was very professional, helpful, detail oriented, and provided me with excellent service. Will definitely continue to return to First Texas AJ Cuevas was very professional, helpful, detail oriented, and provided me with excellent service. Will definitely continue to return to First Texas Honda and AJ for service needs. Thank You! More
by Greeneyes
Employees Worked With
AJ Cuevas
November 22, 2018
Shifter Button Broke My shifter wouldn't work on a Sunday. Read manual to figure out how to release shifter. Finally worked, but shifter button broke. Found out that Fi My shifter wouldn't work on a Sunday. Read manual to figure out how to release shifter. Finally worked, but shifter button broke. Found out that First Texas Honda was open on Sunday - Great!! Took my Honda CRV in and they gave me a rental. Monday car was fixed under warranty. Great service! More
by Glenn
Employees Worked With
Cody Penna, Trevor Self
November 22, 2018
Too big and not responsive but my service advisor is great I have dealt with this company for 33 years. I used to have a great relationship with my service advisor and was always pleased with the service and I have dealt with this company for 33 years. I used to have a great relationship with my service advisor and was always pleased with the service and the prices. Over the last several years, I find it increasingly hard to schedule an appointment and I note with interest the employee turnover, sometimes resulting in their inability to provide service on a timely basis. The one shining exception is Jack Wright, my service advisor. If he leaves i will be taking my service needs elsewhere. More
by LH
Employees Worked With
Jack Wright
November 20, 2018
Friendly, courteous and professional My service experience was a real pleasure - Aaron took care of everything with timely, helpful guidance and professional courtesy throughout the proce My service experience was a real pleasure - Aaron took care of everything with timely, helpful guidance and professional courtesy throughout the process. Pickup was also a breeze with Aaron’s considerate recommendations and pointers for the car return and pickup process. Aaron also showed me pictures of the bad part and went over all the paperwork with me It was a great experience More
by JemD
Employees Worked With
Aaron Yiu
November 19, 2018
great friendly service aj met me and took care of everything. great service waiting area. will be back for future service. thanks for everything first texas honda. great aj met me and took care of everything. great service waiting area. will be back for future service. thanks for everything first texas honda. great! More
by judy
Employees Worked With
AJ Cuevas
November 18, 2018
It's because of Anthony Herrera that I stay with First Texas Needed a multi point inspection. Anthony was there when I arrived, told me how long everything would take, did it,. What more could I expect? Certain Needed a multi point inspection. Anthony was there when I arrived, told me how long everything would take, did it,. What more could I expect? Certainly different from the bad experiences I've had at other places. Thank you for having a serioud and responsible dealership with employees like Mr. A. Herrera. r milk More
by rmilk
Employees Worked With
Anthony Herrera
November 18, 2018
Great Experience First Texas Honda is a First Class Dealership! Was offered a drink right away at their cafe with actual baristas making coffee drinks for you, free o First Texas Honda is a First Class Dealership! Was offered a drink right away at their cafe with actual baristas making coffee drinks for you, free of charge, Okay to tip though! Holden was very friendly and showed me a few models of the vehicle I was interested in, explained the different features, and he also drives a Honda! Art the finance guy got me approved at an interest rate that was much lower than I was expecting, I was able to get approved for a nice vehicle with just my trade in as the down payment. Overall it was a great experience, More
by Johnny2018
Employees Worked With
Arturo Ponce, Holden Stedman
