
First Texas Honda
Austin, TX
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No complaints. Everyone was kind, professional, and thorough. I'd also like to add the technician to the list. Thank you and will be coming back for future oil chang Everyone was kind, professional, and thorough. I'd also like to add the technician to the list. Thank you and will be coming back for future oil changes and etc. More
Kevin Siebert is the best!! I worked with Kevin from First TX Honda when I started inquiring about a specific car in Aug 2018. Two other area dealerships contacted me as well bu I worked with Kevin from First TX Honda when I started inquiring about a specific car in Aug 2018. Two other area dealerships contacted me as well but stopped. Kevin was following up with calls and emails monthly letting me know their deals which caught my eye. He did not get to the point of annoying. Very responsive and gave me answers right away on what I was going to pay for my car plus TTL. With that info against other dealerships, I could negotiate until my husband and I were ready to buy a car this month (Nov). Kevin wasn’t too pushy, very friendly & professional and was definitely patient with us. He didn’t give up on us at all. We are very happy with our purchase of a 2018 Honda Accord Sport 2.0T. I was closely working with another dealership during the time of negotiation going back & forth and almost left where we previously bought our older car but First TX won out. They gave us exactly what we wanted and literally came down to color & mileage. Mike Broderick, the Team Lead, was great too and definitely gives great sales pitches!! Charlie Baldwin has a great, positive attitude and glad we ended the night there at Finance. Laid back and relates to people. We appreciate you First TX for staying late & having great attitudes all around. Customer service is top-notch!! More
First class service John was terrific! He knew the product he was selling and made the transaction frictionless. This is car #5 from FIrst Texas Honda for a reason. John was terrific! He knew the product he was selling and made the transaction frictionless. This is car #5 from FIrst Texas Honda for a reason. More
Trevor to the Rescue! Superior service along with the convenience of the loaner vehicle! Thank you again, Trevor, Cody and Ty!!! Great install of fog light too!!! Thank yo Superior service along with the convenience of the loaner vehicle! Thank you again, Trevor, Cody and Ty!!! Great install of fog light too!!! Thank you More
Accommodating and Courteous Service department was friendly and answered all my questions. Chris Sutton stayed late to make sure all my concerns were handled. Angelica was friend Service department was friendly and answered all my questions. Chris Sutton stayed late to make sure all my concerns were handled. Angelica was friendly on the phone. AJ worked hard to make sure everything got done as quickly as possible. Thanks everybody! More
Andre & the 1st Texas Honda Service department are great I had a perfect experience getting my new Civic services with the help of Andre Kamouie and the whole 1st Texas Honda Service Department. Thanks to I had a perfect experience getting my new Civic services with the help of Andre Kamouie and the whole 1st Texas Honda Service Department. Thanks to all involved. More
Oil change on the wife's Accord! Another great trip to First Texas! I was late for my appt, but Trevor and Ty still took great care of me! The car was ready when I was told it would b Another great trip to First Texas! I was late for my appt, but Trevor and Ty still took great care of me! The car was ready when I was told it would be, great experience! Josh More
Quick, professional service! I had an oil change and safety inspection completed, and it was done very quickly and professionally, with good customer service from the rep, Ty Winn I had an oil change and safety inspection completed, and it was done very quickly and professionally, with good customer service from the rep, Ty Winn. More
Professional, timely, courteous Discussed the issues impacting the service needed clearly. Provided a loaner since it took a couple of days. Kept me posted on progress. Each perso Discussed the issues impacting the service needed clearly. Provided a loaner since it took a couple of days. Kept me posted on progress. Each person I spoke with helpful and courteous. More
The way service should work Jack Wright was incredible. He understood my concerns. Kept me informed and up to date through the whole repair process in which our 2010 Crosstour Jack Wright was incredible. He understood my concerns. Kept me informed and up to date through the whole repair process in which our 2010 Crosstour leaked some oil into the Pistons and the engine light came on. He worked to save me on labor cost by thinking ahead and recommending upcoming services. Car runs great and I'm confident the car won't break down. More