
First Texas Honda
Austin, TX
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Service itself great; time-consuming, confusing check-out. My chief difficulty had to do with the fact that we have two Hondas (2004' 2010), which we wanted serviced in subsequent days. But in the turn-around My chief difficulty had to do with the fact that we have two Hondas (2004' 2010), which we wanted serviced in subsequent days. But in the turn-around we seemed to get lost in the shuffle, resulting in confusion about our original appointment times and who we were working with. More
Easy, kind, and quick service Jack took care of us. Had two cars in at the same time. Both with loaners. They helped move car seats and made hot chocolate for my kids. Jack took care of us. Had two cars in at the same time. Both with loaners. They helped move car seats and made hot chocolate for my kids. More
Always good service! I was able to book appointment easily. AJ took care of everything and getting a loaner vehicle at the last minute was no issue. Car was done at time p I was able to book appointment easily. AJ took care of everything and getting a loaner vehicle at the last minute was no issue. Car was done at time promised and is running great. More
The best Every representative of FTH was polite, helpful and reassuring. I am always a little apprehensive when I take my car in, but FTH personnel alleviate t Every representative of FTH was polite, helpful and reassuring. I am always a little apprehensive when I take my car in, but FTH personnel alleviate that. More
Minor design flaw A minor part broke unexpectedly after just a few thousand miles. There was no attempt to shift blame or to charge for replacement. Everyone was extrem A minor part broke unexpectedly after just a few thousand miles. There was no attempt to shift blame or to charge for replacement. Everyone was extremely helpful. I left delighted -- something I haven't felt about a dealer shop in a long time. More
Regular Maintenance. I trust First TX Honda to service my car since I've never felt pressured to "buy" anything or told I need unnecessary work. Very professional staff. I trust First TX Honda to service my car since I've never felt pressured to "buy" anything or told I need unnecessary work. Very professional staff. More
Efficient & great Great service, friendly representative Fred was great at communicating all the details of my oil change and the inspection - would recommend this deal Great service, friendly representative Fred was great at communicating all the details of my oil change and the inspection - would recommend this dealership to anyone 👍🏽 More
Super courteous and efficient service staff. Can't say enough good things about this dealership and their service. The place to go to buy a car and for service after purchasing. Hats of to all t Can't say enough good things about this dealership and their service. The place to go to buy a car and for service after purchasing. Hats of to all the staff at First Texas Honda. you guys set the bar. More
Loved it! Trevor was quick, helpful and knowledgeable. He helped me understand in lay terms everything that my car needed done. He had me in a loaner car, too! Trevor was quick, helpful and knowledgeable. He helped me understand in lay terms everything that my car needed done. He had me in a loaner car, too! More
Excellent Service Trevor went above and beyond. Our van had an engine problem and was about 100 miles over the warranty. Trevor was able to get 90% of the service cost Trevor went above and beyond. Our van had an engine problem and was about 100 miles over the warranty. Trevor was able to get 90% of the service cost covered. He was amazing! More