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First Texas Honda

Austin, TX

4.7
2,695 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,695 reviews

October 13, 2018

Awesome It was a beautiful experience, shout out to Mr. John Hanson for helping me out I’m more than satisfied with my purchase. I’d definitely recommend him More

by Averyw0w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Angel, John Hanson
Oct 17, 2018 -

First Texas Honda responded

We'll be sure to pass the compliments along. We appreciate you taking the time to let us know how we did and wish you all the best! -The Team at First Texas Honda

October 12, 2018

Awesome Service is good and completed within duration time. Also explained couple of things required for service and fluids running time for the car. If they More

by Gani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
Oct 17, 2018 -

First Texas Honda responded

Gani, we want to thank you for choosing us for your service needs! We appreciate you letting us know how we did. -The Team at First Texas Honda

October 12, 2018

Great service and follow up as always! I've been taking my 3 Hondas here in the past 5 years. Service quality is better every time. LOVE the Café and rental car option. More

by hasterdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
Oct 17, 2018 -

First Texas Honda responded

We are always looking for new ways to improve and we appreciate your kind comments. Look forward to seeing you next time! -The Team at First Texas Honda

October 12, 2018

Great Service – Christopher Sutton, provided outstanding and excellent customer service in all respects. All positive, all good. Went out of his way, navigating wit More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
Oct 17, 2018 -

First Texas Honda responded

We make it our goal to make the service experience as smooth as possible. Thanks for letting us know how we did! -The Team at First Texas Honda

October 12, 2018

Performed repairs as expected Was pleased with all the service reps I dealt with and being able to use a loaner car makes things very easy. I enjoy working with Jay Janks. More

by Paulkunst93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Oct 17, 2018 -

First Texas Honda responded

We appreciate you being a customer of ours! Thank you for letting us know how your visit went. -The Team at First Texas Honda

October 12, 2018

Great service AJ Cuevas provided us with great customer service, he was kind and knowledgeable about the service they were doing on the car. Every time we go get th More

by Johnny Coronado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Oct 17, 2018 -

First Texas Honda responded

Johnny, it makes us proud to know that AJ has continuously exceeded your expectations. Thanks for sharing with us! -The Team at First Texas Honda

October 12, 2018

Replacing dead battery Marty got me in a loaner quickly so I could get back to work. Let me know they would test battery. Kept me updated on progress and replaced faulty bat More

by Suellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Rex
Oct 17, 2018 -

First Texas Honda responded

We appreciate you sharing, Suellen. If there's anything we can assist with in the future, we'll be here for you! -The Team at First Texas Honda

October 08, 2018

Exceptional Service From Karl Lewis Karl Lewis gave me exceptional service with the purchase of my new car. He was very dedicated and supportive and I appreciate all the service he gave More

by Great Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
Oct 08, 2018 -

First Texas Honda responded

It makes us proud to know that our team left you with a great impression. Thank you so much for sharing and for visiting us! -The Team at First Texas Honda

October 05, 2018

Too many request for after service surveys and feedback. The service was exemplary. The service advisor (Cristian) was smart, attentive, helped explain everything and guided me through the process well. The More

by hondaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Segura
Oct 08, 2018 -

First Texas Honda responded

We're so happy to hear that everything went smoothly. Cristian is an awesome member of our team and we're proud to know that he made your experience enjoyable! Thank you so much for your continued support and for sharing your feedback with us. Please know that American Honda uses surveys to judge our store against other retailers, issue awards, and even determine national rankings. We recognize that your time is valuable and we greatly appreciate you taking the time to share! -The Team at First Texas Honda

October 03, 2018

Wonderful experience Anthony was wonderful. Polite, courteous, kept in constant touch with me, loaner car was an easy process. My car was "fixed" with no hastle. Thank you More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
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