First Texas Honda

AJ was great AJ took care of the service needed for my car. He had great customer service and got me in and out as he had told me when I first drove up. AJ took care of the service needed for my car. He had great customer service and got me in and out as he had told me when I first drove up. More

Marvelous! Amanda did a great job, she listened to what my needs were and got me into my car. She made sure to go over any questions I had regarding the car. Amanda did a great job, she listened to what my needs were and got me into my car. She made sure to go over any questions I had regarding the car. More

Very professional and courteous I brought my HR-V in for an oil change and tire rotation. My Service Advisor was AJ, and he was amazing from beginning to end! He kept me informed t I brought my HR-V in for an oil change and tire rotation. My Service Advisor was AJ, and he was amazing from beginning to end! He kept me informed the whole time and was just an all-around cool guy! While the technician was servicing my car, he completed the multi-point inspection and discovered that my battery needed to be replaced. I'm glad he caught it because I had no idea, and working an evening shift at my job has me leaving work at midnight; had my battery died, I'd have been stuck in the middle of the night. The work on my car was completed, I was able to pay the bill on my phone (which made for a quicker checkout), and they had me on my way as soon as possible. My only issue was that the clock on my car wasn't reset to the correct time after the new battery was installed, but that wasn't a big deal because I was able to reset it in about 30 seconds. All in all, I was very pleased with my experience. More

Best service in my car search! I was looking for a good used car. Have had Hondas before so knew the quality. Salesperson Greg Powell contacted me via my internet search. He accommo I was looking for a good used car. Have had Hondas before so knew the quality. Salesperson Greg Powell contacted me via my internet search. He accommodated me at every question, every car test and then maintained contact until his search found me a good used car. He and the staff in finance, Art Ponce and Finance Mgr Mike Schwartz all excelled in their efforts to assist me. Even the nice lady at the coffee area who made me an awesome latte...and it was free! I recommend 1st Texas 100%!! I searched 2 other dealerships before Honda...their service doesn't even compare in the slightest.thank Thank You!! More

Wonderful service Everything was great, the costs were fully explained, and the service was completed quickly. I was treated courteously. The waiting area was very comf Everything was great, the costs were fully explained, and the service was completed quickly. I was treated courteously. The waiting area was very comfortable. I am adding this sentence so that I exceed the 25 word minimum. More

Very good I like the dealer and service. I would recommend this dealer with closed eyes thank you very much, very good treatment and help from everyone always l I like the dealer and service. I would recommend this dealer with closed eyes thank you very much, very good treatment and help from everyone always looking to satisfy the customer More

oil change The process was done in an efficient manner, I was able to relax in the waiting area with an abundance of snacks from the cafe; at pickup the inspecti The process was done in an efficient manner, I was able to relax in the waiting area with an abundance of snacks from the cafe; at pickup the inspection report was reviewed in detail, and my car was waiting a few steps away freshly washed! Quite a pleasant experience. More

Great buying experience. Carl Lewis made the buying process comfortable and he went out of his way to ensure a quick and smooth process, from the test drive to the paperwork. Carl Lewis made the buying process comfortable and he went out of his way to ensure a quick and smooth process, from the test drive to the paperwork. He was very knowledgeable and a pleasure to work with. More

Pleasant to deal with Helpful, no pressure sales. The negotiation process was one of the easiest I’ve experienced. Check out the smoothie and coffee bar when there!! Will b Helpful, no pressure sales. The negotiation process was one of the easiest I’ve experienced. Check out the smoothie and coffee bar when there!! Will be doing more business with them in the future. More

Best car buying experience Buying a car is a pain in the “you know what,” we were so happy that the stars aligned to put us with Jesse Sims at First Texas Honda. After looking Buying a car is a pain in the “you know what,” we were so happy that the stars aligned to put us with Jesse Sims at First Texas Honda. After looking at a few other models at other dealerships, we stumbled upon a car that fit our requirements at their establishment. After sending in an inquiry that the car was still available, Ana Angel quickly reached out to us to set up a time to take it for a test drive, and to put us in contact with Jesse, who also quickly called out to introduce himself. Bonus points for this dealership not keeping banking hours like so many these days! With our four kids, the thought of fighting the crowds on a weekend at a dealership was giving us panic attacks. First Texas Honda had a kids room, snacks and coffee for guests that certainly helped keep them entertained while we conducted our business with them. From the receptionists to the manager, this dealership really blew our socks off with their service and friendliness. But more on Jesse, he was super professional and transparent, even pointing out a few cosmetic things in the vehicle we may have otherwise not noticed until after making the purchase. Vehicles that accommodate a family of our size are so difficult to find for a decent price, even pre-owned vans and suvs. I appreciate the fact that Jesse has a low pressure approach to selling, and that was a huge factor in our decision to make that purchase. After we decided to get everything in motion, the dealership offered us a financing deal and warranty, which we had already worked out with our Credit Union, but also did not pressure us into taking their deal. I can’t fault them for offering these service add-one to earn themselves more on the sale, but I can certainly praise the fact that they accepted no for an answer. Other dealerships I have dealt with in the past always make that such a hassle! Even after everything was signed and waiting on the bank to send over drafting instructions, Jesse stayed in contact via text and phone to make sure we weren’t waiting around for the next step. I really just can’t say enough nice things about this experience. We will be in the market for another car in a year or so, and I will be reaching out to Jesse and First Texas Honda first when that search begins. If you are looking for a car salesperson that feels like an ally rather than an adversary, this is the place and he is your guy. I couldn’t add barista Kim Dawson to this review below, but she also deserves a shout out for exceptional customer service. More