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First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

September 11, 2018

Third Vehicle Purchase from First Texas Honda This team will not let you down! True professionals that want to insure you get the best vehicle for your price range! Thank you everyone who made thi More

by JLAMontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naji Abi-Habib, Cres Celestino, Arturo Ponce, Howard Shaw
September 11, 2018

Great! Everyone was nice and friendly. The staff was helpful and very nice. During the whole buying process everything was explained to detail. Kevin and Hart were very helpful and nice. More

by Elsa1821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Contreras, Kevin Siebert, Arturo Ponce
September 10, 2018

First Vehicle Purchase The purchasing process itself was somewhat intimidating but everyone was extremely helpful and made it all go smoothly. I traded in a vehicle in addit More

by cmm6673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holden Stedman
Sep 19, 2018 -

First Texas Honda responded

Congratulations on the vehicle and we want to thank you for shopping with us! As a diverse staff ourselves, we are dedicated to providing fair and transparent customer service to everyone who visits us, regardless of age or gender. We use a number of tools to determine fair market value for each trade-in. If you have any follow up questions regarding the appraisal, we'd be happy to address those! Thanks again for choosing us and happy cruising. -The Team at First Texas Honda

September 10, 2018

Great experience at First Texas Honda! Great experience with Karl. Karl was able to find me the specific car I was looking for. Very pleasant to work with & very straightforward with the en More

by EMVargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
September 10, 2018

Great experience Buying a new car usually has a stigma of being a very trying experience, but Liz Files at First Texas Honda made the whole thing super painless and ev More

by sparkallee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Files
September 10, 2018

Great experience at FTH, as always. We have been a First Texas Honda family for awhile, and our latest experience doesn't change anything! Jorge, Kristin, and Mike made the experience o More

by mallory99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Broderick, Jorge Vega, Kristin Hiler
September 09, 2018

Terrific service! Nik gave me the best service I could have ever asked for. I felt comfortable purchasing my vehicle and confident that Nik had my best interest at mind More

by Big boi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nik Barrows, Arturo Ponce
September 09, 2018

Service with a surprise (price increases) I was disappointed that First Texas Honda had raised their prices for oil changes. My next oil change will be done at a shop closer to my house. I do More

by Cnelson25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Rex
Sep 10, 2018 -

First Texas Honda responded

Thanks for your feedback. We pride ourselves on offering premium services for our customers. In addition to adding new technology and processes to enhance the customer experience, we are proud to offer our guests unparalleled value as well. This includes excellent customer service professionals, high-quality work from our Honda Certified Technicians, and extra customer amenities such as a free cafe and an extensive loaner fleet. Please know that we still offer one of the most competitive full synthetic oil changes in the region. Thank you for your review! It's our hope to have the opportunity to serve you again in the future and until then, we wish you all the best. Cody Penna, Service Manager

September 08, 2018

Service Department I came to the Service Department as a walk-in for an oil change. Andre Kamouie is the advisor that assisted me. He was very professional, friendly a More

by Moncada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
September 08, 2018

Purchased our 3rd Honda from First Texas Our salesman, Gregory Powell was great to deal with. He knew the inventory, was organized and very personable. I also wanted to note Jay Jank wh More

by Texas crv girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Gregory Powell, Mike Schwartz, Howard Shaw
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