
First Texas Honda
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,689 reviews
Making Buying a New Vehicle Enjoyable! Purchasing a new vehicle can be exhausting - but not at First Texas Honda. The process was reasonable efficient and pain free. I did not feel pressure Purchasing a new vehicle can be exhausting - but not at First Texas Honda. The process was reasonable efficient and pain free. I did not feel pressured to purchase nor rushed through the process of choosing a vehicle, through the test drive or completing the paperwork. When the Jaard had to share some unpleasant information about my trade-in, he was professional and to the point. My husband and I respected this treatment. Also, the service lounge is very impressive!! We were provided with free snacks, hot food and drinks. It helped to prevent the 'angrungy = angry + hungry' feeling. We felt respected and noticed that all were treated equally. Thank you First Texas Honda!! More
Professional, attentive, friendly.... Jorge is best salesman I’ve know. He did a great job. Although I had some problems for the purchase, he was always attentive. In the end we were able Jorge is best salesman I’ve know. He did a great job. Although I had some problems for the purchase, he was always attentive. In the end we were able to solve them and I was able to purchase the car I wanted, thanks to him. Honda should be proud to have him on his team. More
Wonderful customer service! I was assisted quickly by Fred Mathis, a girl I've named "Queen" Victoria who helped find the right tire replacement, and "Little California", I belie I was assisted quickly by Fred Mathis, a girl I've named "Queen" Victoria who helped find the right tire replacement, and "Little California", I believe his name started with an "E" who drove me to work. There were four other men who helped me, two during the intake process, one who drove me back to the dealership to retrieve my car, and the man at the Payment Center. Each of these individuals was very kind and helpful to me during a stressful time. I will definitely recommend this location for friends and family car needs. More
We now own two Honda CRV"S We purchased the car that we wanted a 2018 CRV, we maybe paid a little to much for the car but what the heck we are happy. We purchased the car that we wanted a 2018 CRV, we maybe paid a little to much for the car but what the heck we are happy. More
Purchased 2018 Clarity Great job everyone! Came in on a Sunday & was able to get everything done in a timely fashion. Excited to learn more about the Clarity. Great job everyone! Came in on a Sunday & was able to get everything done in a timely fashion. Excited to learn more about the Clarity. More
Friendly and Professional First Texas Honda really tries to make exclamation point not only in sales, but also in services. Dealers and technicians will always be frank about w First Texas Honda really tries to make exclamation point not only in sales, but also in services. Dealers and technicians will always be frank about what services needed and NOT needed. They are eager to make everyone happy. Very Happy! More
Relatively Painless! Purchased a new vehicle - The process was reasonably quick and easy. Will be purchasing future vehicles through First Texas Honda. The service loung Purchased a new vehicle - The process was reasonably quick and easy. Will be purchasing future vehicles through First Texas Honda. The service lounge is impressive! More
Dead battery This was the second time I had brought our car in for this problem. The car is under warranty and the battery needed to be replaced. AJ understood t This was the second time I had brought our car in for this problem. The car is under warranty and the battery needed to be replaced. AJ understood this and fixed the problem. More
First Texas Honda Leads the Pack I have been to all of the local Honda Dealers and First Texas Honda has been the best experience I have had in Buying and maintaining my last 5 Honda I have been to all of the local Honda Dealers and First Texas Honda has been the best experience I have had in Buying and maintaining my last 5 Honda vehicles purchases. Jay and his team have been excellent and make you feel at home during your visits. They explain everything to me and give me the options to accept or not, any diagnosis solution to my vehicle issues. More
Made the Saturday appointment on Friday Great service from Chris who was our service advisor at first Honda in Austin Texas. Facility and waiting was great and the free coffee is great Great service from Chris who was our service advisor at first Honda in Austin Texas. Facility and waiting was great and the free coffee is great More