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First Texas Honda
Austin, TX
2,692 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,692 reviews
September 09, 2018
Service with a surprise (price increases) I was disappointed that First Texas Honda had raised their prices for oil changes. My next oil change will be done at a shop closer to my house. I do I was disappointed that First Texas Honda had raised their prices for oil changes. My next oil change will be done at a shop closer to my house. I don’t feel that it is worth driving the extra distance to FTH and pay more. More
by Cnelson25
Employees Worked With
Marty Rex
September 08, 2018
Purchased our 3rd Honda from First Texas Our salesman, Gregory Powell was great to deal with. He knew the inventory, was organized and very personable. I also wanted to note Jay Jank wh Our salesman, Gregory Powell was great to deal with. He knew the inventory, was organized and very personable. I also wanted to note Jay Jank who coordinated service on our Honda Pilot in May. He texted me the other day to make sure there were no problems with it. With our recent purchase, we now own two CRVs and one Pilot. We previously had an Accord for many years. More
by Texas crv girl
Employees Worked With
Jay Jank, Gregory Powell, Mike Schwartz, Howard Shaw
September 08, 2018
Service Department I came to the Service Department as a walk-in for an oil change. Andre Kamouie is the advisor that assisted me. He was very professional, friendly a I came to the Service Department as a walk-in for an oil change. Andre Kamouie is the advisor that assisted me. He was very professional, friendly and thorough. Much appreciated! More
by Moncada
Employees Worked With
Andre Kamouie
September 07, 2018
Making Buying a New Vehicle Enjoyable! Purchasing a new vehicle can be exhausting - but not at First Texas Honda. The process was reasonable efficient and pain free. I did not feel pressure Purchasing a new vehicle can be exhausting - but not at First Texas Honda. The process was reasonable efficient and pain free. I did not feel pressured to purchase nor rushed through the process of choosing a vehicle, through the test drive or completing the paperwork. When the Jaard had to share some unpleasant information about my trade-in, he was professional and to the point. My husband and I respected this treatment. Also, the service lounge is very impressive!! We were provided with free snacks, hot food and drinks. It helped to prevent the 'angrungy = angry + hungry' feeling. We felt respected and noticed that all were treated equally. Thank you First Texas Honda!! More
by D2Conn
Employees Worked With
Mike Schwartz, Jared Robinson
September 07, 2018
Professional, attentive, friendly.... Jorge is best salesman I’ve know. He did a great job. Although I had some problems for the purchase, he was always attentive. In the end we were able Jorge is best salesman I’ve know. He did a great job. Although I had some problems for the purchase, he was always attentive. In the end we were able to solve them and I was able to purchase the car I wanted, thanks to him. Honda should be proud to have him on his team. More
by Christian R
Employees Worked With
Jorge Vega
September 07, 2018
Wonderful customer service! I was assisted quickly by Fred Mathis, a girl I've named "Queen" Victoria who helped find the right tire replacement, and "Little California", I belie I was assisted quickly by Fred Mathis, a girl I've named "Queen" Victoria who helped find the right tire replacement, and "Little California", I believe his name started with an "E" who drove me to work. There were four other men who helped me, two during the intake process, one who drove me back to the dealership to retrieve my car, and the man at the Payment Center. Each of these individuals was very kind and helpful to me during a stressful time. I will definitely recommend this location for friends and family car needs. More
by RNRR33
Employees Worked With
"Queen Victoria" and Little California, his name starts with a "E", Fred Mathis
September 07, 2018
We now own two Honda CRV"S We purchased the car that we wanted a 2018 CRV, we maybe paid a little to much for the car but what the heck we are happy. We purchased the car that we wanted a 2018 CRV, we maybe paid a little to much for the car but what the heck we are happy. More
by Colonel United States Air Force Retired
Employees Worked With
Liz Files
September 07, 2018
Purchased 2018 Clarity Great job everyone! Came in on a Sunday & was able to get everything done in a timely fashion. Excited to learn more about the Clarity. Great job everyone! Came in on a Sunday & was able to get everything done in a timely fashion. Excited to learn more about the Clarity. More
by pc
Employees Worked With
Nik Barrows, Kristin Hiler
September 06, 2018
Friendly and Professional First Texas Honda really tries to make exclamation point not only in sales, but also in services. Dealers and technicians will always be frank about w First Texas Honda really tries to make exclamation point not only in sales, but also in services. Dealers and technicians will always be frank about what services needed and NOT needed. They are eager to make everyone happy. Very Happy! More
by jaraba900
Employees Worked With
Andre Kamouie
September 06, 2018
Relatively Painless! Purchased a new vehicle - The process was reasonably quick and easy. Will be purchasing future vehicles through First Texas Honda. The service loung Purchased a new vehicle - The process was reasonably quick and easy. Will be purchasing future vehicles through First Texas Honda. The service lounge is impressive! More
by LRR
Employees Worked With
Gregory Powell
