
First Texas Honda
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,689 reviews
Needed a good used car for our teenage driver Karl had actually sold us our Odyssey minivan about 10 years ago, was a good experience back then and a good experience recently when we were looking Karl had actually sold us our Odyssey minivan about 10 years ago, was a good experience back then and a good experience recently when we were looking for a reliable used vehicle. Karl located a "recent arrival" CR-V that fit the bill nicely for our needs, and he was also able to locate the spare key and follow up with us to make sure we received it. Overall, great experience. Thanks, Karl!! More
Starter motor, A/C repair under MasterTech Warranty My service advisor Jack had to do a lot of extra work, over and above a normal service visit, because he had to provide documentation to the extended My service advisor Jack had to do a lot of extra work, over and above a normal service visit, because he had to provide documentation to the extended warranty company, MasterTech, to get the parts we needed. I really appreciate his efforts - the car starts great and the A/C is very cold. Thanks Jack! More
Simple Fix My service adviser, Chris, made my stop to check out a noise quick and easy! He was able to fix the issue himself so I did not have to wait long at al My service adviser, Chris, made my stop to check out a noise quick and easy! He was able to fix the issue himself so I did not have to wait long at all. More
oil Change My only issue was the amount of time I had to stay with my car before I could go to your waiting room. Way too long. My only issue was the amount of time I had to stay with my car before I could go to your waiting room. Way too long. More
Purchased New Civic Worked with Josh, Process was very easy from trading in vehicle to negotiating values and purchase price to delivery of new vehicle. Hope we can Worked with Josh, Process was very easy from trading in vehicle to negotiating values and purchase price to delivery of new vehicle. Hope we can do business again when it comes time for my wife to purchase a new vehicle. More
Good service I am happy with my Honda CRB, I think it is very reliable. I like the car and the service. Price of last service was higher than I expected. I am happy with my Honda CRB, I think it is very reliable. I like the car and the service. Price of last service was higher than I expected. More
Great and Friendly Service John Garza was professional, knowledgeable, and responsive to our needs for a new Honda. I would recommend John and First Texas Honda to my friends a John Garza was professional, knowledgeable, and responsive to our needs for a new Honda. I would recommend John and First Texas Honda to my friends and family. More
Excellent Service I didn’t make an appointment for my service but when I arrived, I was told there would not be a problem taking care of my vehicle. I had some warranty I didn’t make an appointment for my service but when I arrived, I was told there would not be a problem taking care of my vehicle. I had some warranty issues too and they took care of all of that. They put me in a loaner vehicle and Aaron Yiu kept me up to date on my vehicles status. It was customer service at its best. More
Great customer service Had a super experience with First Texas Honda and Anthony Herrera! I am from out of state and needed help with my daughter’s car. Anthony was personab Had a super experience with First Texas Honda and Anthony Herrera! I am from out of state and needed help with my daughter’s car. Anthony was personable, knowledgeable and so easy to work with! Car was repaired ahead of time estimate and they gave me a loaner to work with! Very friendly atmosphere. More
Thorough The service department listened to all of my concerns and did a very thorough job checking everything out for me! Thank you so very much! The service department listened to all of my concerns and did a very thorough job checking everything out for me! Thank you so very much! More