First Texas Honda

Excellent, helpful and timely responsiveness. Service representatives were courteous and helpful. Response turnaround was very good, and follow-up communications excellent. Very happy with the r Service representatives were courteous and helpful. Response turnaround was very good, and follow-up communications excellent. Very happy with the repairs and additional services done on my car, and the total cost was much more reasonable than I was anticipating. More

On vacation and helped me out in a pinch We were on a family vacation and "VSA" and "check emissions" lights came on. Took my Odyssey into First Honda the first thing the next day (a Wednesd We were on a family vacation and "VSA" and "check emissions" lights came on. Took my Odyssey into First Honda the first thing the next day (a Wednesday). They ran a diagnostic check and lo and behold it needed a "ring job". They contacted Honda America who agreed to pay for the re-ring procedure parts and labor. They said it would take until the following Monday to make the repairs. I explained my situation (in a resort in Marble Falls, with family, with a Saturday check out). Anthony Bain said they would try and get my care fixed by Saturday. They gave me a loaner (unfortunately I had to take the first loaner back and get a second) and Saturday would be fine. Anthony called on Friday at 2:00 pm and said the car was done. Wow, great turn around time and the use of a loaner so we could continue to haul the grand kids around was outstanding. Thank you Anthony Bain and First Honda. More

Helped get me back on the road with a new tire! Tire damaged due to a road hazard. Fred informed me of what the tech had discovered and I was on the way to getting a replacement tire in a timely ma Tire damaged due to a road hazard. Fred informed me of what the tech had discovered and I was on the way to getting a replacement tire in a timely manner. More

World class customer service. Thoughtful and professional. Friendly, Helpful and knowledgeable.without being pushy. Very patient with explaining, walking through and demoing several vehicle packages, recognizi Friendly, Helpful and knowledgeable.without being pushy. Very patient with explaining, walking through and demoing several vehicle packages, recognizing the initial complexity of the high end navigation and entertainment center packages, Offered and delivered after sales orientation and assistance with setting up comfort and driveability options. More

I ❤ First TX Honda I purchased my first Honda in 1998 at First Texas Honda and been going there every since. I tried Howdy Honda twice, once in 2009 to purchase a vehicl I purchased my first Honda in 1998 at First Texas Honda and been going there every since. I tried Howdy Honda twice, once in 2009 to purchase a vehicle and the service was so bad I went to First Texas the following day and made my purchase there. In 2017 I tried Howdy Honda again to service my CRV, due to their close proximity to my house, that was a mistake I will never repeat again. Even though it's about 30 miles away, I will only go to First Texas Honda for all my vehicle(s) needs. More

Very Helpful Service Anthony Bain did a great job yesterday as my service advisor. He was very helpful and friendly, and ensured that my car was ready very quickly. Anthony Bain did a great job yesterday as my service advisor. He was very helpful and friendly, and ensured that my car was ready very quickly. More

A different (in a good way) car buying experience Nik stepped up to the plate when the original salesperson with whom I had a 10:00 am appointment didn't show. I had two Ridgeline versions in mind and Nik stepped up to the plate when the original salesperson with whom I had a 10:00 am appointment didn't show. I had two Ridgeline versions in mind and Nik compared the features of the two versions for me. We discussed price and I accepted Nik's proposal for my chosen version. By 1:00 pm, I was the proud owner of a new 2019 Ridgeline RTL. Nik provided a tutorial on the truck features and delivered the new truck to my neighborhood auto repair shop where I left my 2007 Ridgeline for service. (I am keeping it in the family) My compliments to Nik and Mike Schwartz (financial manager) for a no-nonsense car buying experience. More

Great service from Ty- I had made the reservation online but it didn’t work so I was a little mystified about why they did not have my reservation but Ty was helpf from Ty- I had made the reservation online but it didn’t work so I was a little mystified about why they did not have my reservation but Ty was helpful and understanding! More

Regular maintenance Excellent in all areas, the service area was courteous and they were expecting me. The length it took to accomplish the work was the exact time they t Excellent in all areas, the service area was courteous and they were expecting me. The length it took to accomplish the work was the exact time they told me More