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First Texas Honda

Austin, TX

Overview
Reviews
Vehicles
4.7
2,692 Reviews
Call Dealership (512) 220-1121
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3400 Steck Avenue

Austin, TX

78757

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Showing 2,692 reviews

August 23, 2022

As usual, everything and everyone was great! ! Can’t imagine taking my Honda CRV anywhere else. More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Cortez
Report | Print
Aug 24, 2022 -

First Texas Honda responded

Susan, we love seeing reviews like this from happy clients like you! Thanks so much for your feedback. It's our mission to provide the best possible service experiences to our guests, so we're delighted to see that this commitment was reflected in your visit. We look forward to seeing you again in the future! :) - The Team at First Texas Honda

August 21, 2022

Thankful for Ivan as my advisor. Professional and courteous, I hope he sticks around! Appreciated the lavender latte and a clean large dealership with A/C to get my walking exercise More

by mmuenchinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
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Aug 22, 2022 -

First Texas Honda responded

Mmuenchinger, we're so happy to see that you enjoyed everything about your experience here, including the delicious lavender latte made by our awesome barista! Thank you for leaving this friendly feedback for Ivan. He is a true asset to this team, so it's nice to see him getting the recognition he deserves. We appreciate you allowing us to serve you and we cannot wait to welcome you back again in the future! :) - The Team at First Texas Honda

August 21, 2022

I was happy with the service and with the tech. That’s it, but this app requires 15 words in a review, so I added another sentence. 30 words! Nice! More

by elcheeco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
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Aug 22, 2022 -

First Texas Honda responded

Elcheeco, thank you for going the extra mile to come on here & leave some supportive feedback for our team! We're delighted to see that Fred left you with an excellent impression and we hope you will let us know if there is anything we can assist with down the road. Thanks a million and have a great day! :) - The Team at First Texas Honda

August 20, 2022

This place makes me look forward to my car needing service, the friendliest people work here! Also the coffee bar is awesome and the space is big enough for people to work comfortably while they wait! More

by sigma23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Hotmann
Report | Print
Aug 22, 2022 -

First Texas Honda responded

Sigma23, we are flattered by this wonderful message you have left for our team! This is exactly the kind of experience we want to be known for providing, so please know how much we appreciate this review. We hope you will be back to see us again in the future, even if it's just to grab a delicious snack & drink from our cafe! Thanks so much and have a great day. :) - The Team at First Texas Honda

August 20, 2022

I have been doin business here for the past 12 years and have never been disappointed in service or car purchases. This time an job was done. I can depend on these folks to help me keep my car running in ex More

by Orodelpaso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Report | Print
Aug 22, 2022 -

First Texas Honda responded

Orodelpaso, we are grateful that you have stuck by us through all of these years! We wouldn't be where we are today without clients like you supporting us, so thank you for coming on here to share this positive feedback. We look forward to the next time we can welcome you back to assist! :) - The Team at First Texas Honda

Aug 23, 2022 -

Orodelpaso responded

Thanks again.

August 19, 2022

Never really found the problem in the transmission. Flushed fluid and put new tires on since old ones were cupping and car was noisier. Also aligned wheels. More

by SWENERGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera, Anthony Raglin, Carlos Cortez
Report | Print
Aug 22, 2022 -

First Texas Honda responded

SWENERGY, thank you for sharing this supportive feedback with us! It's great to see that Anthony R, Carlos, and Anthony H were able to deliver a great service experience and leave you with an excellent impression. In regards to the transmission issue, we're sorry to hear that you left without that being resolved! I am unable to locate a file associated with your DealerRater profile name, but if you are open to it, I'd love to chat with you personally about this so I can be of further assistance! Please contact me directly at Christopher.Sutton@firsttexashonda.com and I will be happy to help. Thank you again for the support and have a great day! :) - Chris Sutton, Service Manager

August 17, 2022

We're fans of Fred! He is professional and knowledgable. He takes the time to talk with us and help us understand when there is more needed on our vehicle that what we More

by davism
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Report | Print
Aug 17, 2022 -

First Texas Honda responded

Davism, thank you for your words of encouragement, support, and praise for Fred! You picked a great service advisor to be a fan of; Fred is a true asset to this team! We're delighted to see that he really nailed it during your experience & we will be sure to pass your kind sentiments along to him. If there is anything we can assist you with in the future, please do not hesitate to let us know. Thanks again, and have a great day! :) - The Team at First Texas Honda

August 14, 2022

My service advisor Zach Clark was knowledgeable and friendly, and service was timely and only performed what was necessary. Waiting area was comfortable. More

by donnajumper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Clark
Report | Print
Aug 15, 2022 -

First Texas Honda responded

Donna, we love reading feedback like this from awesome clients like yourself! We couldn't agree more; Zach is a top-notch team member and we are incredibly lucky to have him. Please know that your words of support will be relayed to him! Thanks so much for choosing us and please let us know if there is anything you need down the road. :) - The Team at First Texas Honda

August 14, 2022

Great communication, super friendly staff and the rental process was very easy with lots of vehicle options to choose from More

by Brittany D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Bobby Mills
Report | Print
Aug 15, 2022 -

First Texas Honda responded

Thank you for the compliments, Brittany! We are beaming with joy knowing that Jay and Bobby really hit the mark and delivered as promised. It was our pleasure to assist you with your vehicle's servicing needs & we look forward to welcoming you back again in the future! :) - The Team at First Texas Honda

August 12, 2022

Everyone is always so kind and helpful. Really appreciate AJ and the service he provided. More

by taliadanielle@icloud.comtaliadanielle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Report | Print
Aug 15, 2022 -

First Texas Honda responded

Talia, thank you for the lovely message! It's amazing to see that AJ left you with such a great impression & we will be sure to pass your kind words along to him. If there is anything else we can assist with in the future, please do not hesitate to contact us anytime. We're always happy to help our awesome clients! :) - The Team at First Texas Honda

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