First Texas Honda

Great Dealership I bought new and have serviced my 2014 Honda Odyssey exclusively at First Texas. They also just handled a recall concern super promptly and provided I bought new and have serviced my 2014 Honda Odyssey exclusively at First Texas. They also just handled a recall concern super promptly and provided a new loaner overnight while the work was done. Also appreciate the weekend service hours. They make the whole service experience easy. I'll wax on a moment about my Odyssey. I consider myself a car guy and bought the Odyssey as a third car to fill the function of a trip car, a grandkid carrier, and a stuff hauler. What was surprising is that the van is so easy to drive around town, that I usually prefer to drive it over my other daily driver, a car guys kind of car. And on a trip, it's a hands down winner. Comfy, safe, roomy, and one can haul back a treasure or two. Sadly, I was given a new Odyssey to drive while getting my recall fixed, and it's an even better driving car than my 2019. My 2014 has just 35K miles, so it will have to be while. I guess. More

Another Honda in the family We came to an unexpected decision that we needed to replace our SUV. We came in thinking the HR-V was it, but we 3 in the family over 6 feet tall, we We came to an unexpected decision that we needed to replace our SUV. We came in thinking the HR-V was it, but we 3 in the family over 6 feet tall, we realized more was needed. John was knowledgable, patient, efficient and so great to work with. Marco in Finance was helpful and fast. We were in and our in 3 hours, including test drive, trade in and financing! Couldn't be more pleased with our new CR-V, another Honda (our 4th) and the whole experience at First Texas Honda! More

Oil Change Made Easy-With food for thought Why write about an oil change? Our family has been coming to First Texas Honda for several years (we own 3 Honda’s), and this was by far the easiest Why write about an oil change? Our family has been coming to First Texas Honda for several years (we own 3 Honda’s), and this was by far the easiest oil change ever. By that I mean no upsell for something I didn’t need, no “mysterious leaks” found at the dealership, just an in and out fast and simple oil change and tire rotation. Food for thought-Last time (several months ago) I was in for an oil change and was told I had a small leak-not urgent but might want to fix on this visit (about $400 repair). Been checking my garage floor-no leak. Took it into Honda this time, didn’t mention last service I was told I had a leak. First Texas did their multi-point inspection and found no leaks. Just food for thought, so I will still give a 5 star review. More

Service appointment I brought my car in for service for the 1st time. I had purchased my car at First Texas Honda but then moved to houston so it had always been serviced I brought my car in for service for the 1st time. I had purchased my car at First Texas Honda but then moved to houston so it had always been serviced out there. I needed to make sure the car was good to travel 2500 miles as I’m moving to the Northwest. Fred took excellent care of me and even called the Honda dealer in houston to see what services I had on the car over the last year so no work was duplicated. He was very courteous and friendly. I really appreciated his help and he called with updates and to let me know what services needed to be done to get the car road trip ready. He was the best service advisor I’ve worked with. More

How service should be done After may years putting up with "service" at another dealership we moved and fortunately are now close to First Texas Honda. Our first experiance he After may years putting up with "service" at another dealership we moved and fortunately are now close to First Texas Honda. Our first experiance here and what a difference! We were immediately greeted upon arriving, our advisor told us service would be overnight and provided with an loaner car. No waiting around. After a diagnosis, we were given options and great advice on repairs and at a reasonable cost. This great sevice will stay in mind when we look to purchase our next car. Finally a dealership with a quality service department I can recommend! More

Excellent experience in buying our honda pilot Excellent and professional support from start to finish and throughout our process of buying our honda pilot. Special kudos to Kevin Siebert and Charl Excellent and professional support from start to finish and throughout our process of buying our honda pilot. Special kudos to Kevin Siebert and Charlie Baldwin. More

Excellent car buying experience Jorge was amazing to work with. He was incredibly helpful, knowledgeable, and did not make me feel like I was being pushed into something. I felt extr Jorge was amazing to work with. He was incredibly helpful, knowledgeable, and did not make me feel like I was being pushed into something. I felt extremely comfortable leasing a car here and felt as though I had all the tools I needed to make the right decision on my CRV. I left feeling happy and accomplished. More

Personalized car buying experience We worked with Pete and he was engaged with our needs and interests from our first meeting. We were very pleased with the commitment to getting us the We worked with Pete and he was engaged with our needs and interests from our first meeting. We were very pleased with the commitment to getting us the car we wanted - with the features we wanted at the right price. I was satisfied with the outcome and very happy with our purchase! More

Excellent! couldn't have been better Karl was wonderful to work with, i wanted a white 4 dr. Civic and he did have not here but, he found what i wanted very quickly and efficently. t Karl was wonderful to work with, i wanted a white 4 dr. Civic and he did have not here but, he found what i wanted very quickly and efficently. thank you so much! I love it! DORA NELL FOLEY More

Great customer service! Fred explained everything to me including the approximate time it would take and then explained the services that were recommended. Later he followed Fred explained everything to me including the approximate time it would take and then explained the services that were recommended. Later he followed up with an email to make sure I was happy with everything. More