First Texas Honda

Excellent service Had an amazing experience... Jorge explained everything and made our visit a wonderful experience, this is our second purchase with him and we loved o Had an amazing experience... Jorge explained everything and made our visit a wonderful experience, this is our second purchase with him and we loved our visit with him, always makes us feel welcome! Best of the best! More

Excellent service! Christian was very friendly and assisted with my service. The service took a little while but that’s to be expected on the weekend. I made an appointm Christian was very friendly and assisted with my service. The service took a little while but that’s to be expected on the weekend. I made an appointment for 1:30 and came in a little earlier (1pm) because I came in from Houston, but the service was great as always just took a little longer than I would have wanted. More

Great experience. Purchased a CR-V, and can’t say enough about the personal, friendly, no-pressure experience, start to finish. Great people who treated us great! And Purchased a CR-V, and can’t say enough about the personal, friendly, no-pressure experience, start to finish. Great people who treated us great! And to top it off, Beto gave me a great review of the car’s features before I drove off the lot! Thanks, Beto. More

SERIVCE My experience with this dealership was very fast and friendly. Everything was well explained and they had friendly staff. We will continue coming to t My experience with this dealership was very fast and friendly. Everything was well explained and they had friendly staff. We will continue coming to this dealer. More

Great introduction to First Texas Honda Liz offered us a great introduction to First Texas Honda in my search for a used car. Polite, thoughtful, and ready to get answers for us. Very easy t Liz offered us a great introduction to First Texas Honda in my search for a used car. Polite, thoughtful, and ready to get answers for us. Very easy to work with! More

Great Service and Attitue Went last week to have oil change and remote start fixed on my 2017 Honda (which I purchased elsewhere). I had scheduled an early appt. online but app Went last week to have oil change and remote start fixed on my 2017 Honda (which I purchased elsewhere). I had scheduled an early appt. online but apparently somehow the reservation was dropped and my name was not on the schedule. No problem! The guys took care of me right away, escorted me to the Service Lounge and keep me continuously updated on the progress of my service. I was there for a little over an hour and was checked out promptly and courteously. My remote start "issue" was an operator error and the guys didn't even snicker when showing me how to work it correctly! I had made a HUGE mistake and purchased a Chevrolet back in February, Every time I tried to have some minor repairs taken care of, the dealerships were TERRIBLE. Their employees were discourteous, uncaring and borderline liars and thieves. The car was great but their dealerships were AWFUL. In December, I drove the Chevrolet to a Honda lot (my previous car had been a Honda) and traded up. The service at this dealership reinforced why "once a Honda owner, always a Honda owner". Thanks guys! More

Car purchase Everyone at Honda is helpful and efficient. We were provided options for our trade and purchase and the staff was able to meet our needs! Beto walked Everyone at Honda is helpful and efficient. We were provided options for our trade and purchase and the staff was able to meet our needs! Beto walked us through all our vehicles functions. More

Great service & loaner car Was so impressed with the free loaner car. Didn’t feel pressure to say yes to “recommended” service. Really liked my service agent, Anthony H. Was so impressed with the free loaner car. Didn’t feel pressure to say yes to “recommended” service. Really liked my service agent, Anthony H. More

Oil change and AC repair Trevor was excellent, however my CRV shows oil change was not completed, not sure if Technician forgot to reset the oil meter or forgot to change the Trevor was excellent, however my CRV shows oil change was not completed, not sure if Technician forgot to reset the oil meter or forgot to change the oil itself, in case I had to call to back and need to revisit the service center to get it checked. Such a waste of time. And also service check out person did not understood my request and did not let me speak to Trevor before took my car delivery, totally messed up. More

Problem with panel lights I brought my car in for an oil change and tune up. When I left after the service call several of the panel lights were lit up which had not been lit u I brought my car in for an oil change and tune up. When I left after the service call several of the panel lights were lit up which had not been lit up before. I immediately brought the car back to the dealership. When they couldn't figure out the problem, I was give a loaner car to take home. Although initially they wanted to charge me for diagnostic tests, the fee was waived. They figured out the problem the next day which had nothing to do with what they had done during the service call. It was certainly not their fault. They were well mannered when I was not happy, communicated very well, diagnosed the problem and told me how to fix it. I was impressed with the whole experience, even after a few distressing moments. Caesar got the worst of it and was very understanding. He did well. Coffee was good too. More