First Texas Honda

Great introduction to First Texas Honda Liz offered us a great introduction to First Texas Honda in my search for a used car. Polite, thoughtful, and ready to get answers for us. Very easy t Liz offered us a great introduction to First Texas Honda in my search for a used car. Polite, thoughtful, and ready to get answers for us. Very easy to work with! More

Great Service and Attitue Went last week to have oil change and remote start fixed on my 2017 Honda (which I purchased elsewhere). I had scheduled an early appt. online but app Went last week to have oil change and remote start fixed on my 2017 Honda (which I purchased elsewhere). I had scheduled an early appt. online but apparently somehow the reservation was dropped and my name was not on the schedule. No problem! The guys took care of me right away, escorted me to the Service Lounge and keep me continuously updated on the progress of my service. I was there for a little over an hour and was checked out promptly and courteously. My remote start "issue" was an operator error and the guys didn't even snicker when showing me how to work it correctly! I had made a HUGE mistake and purchased a Chevrolet back in February, Every time I tried to have some minor repairs taken care of, the dealerships were TERRIBLE. Their employees were discourteous, uncaring and borderline liars and thieves. The car was great but their dealerships were AWFUL. In December, I drove the Chevrolet to a Honda lot (my previous car had been a Honda) and traded up. The service at this dealership reinforced why "once a Honda owner, always a Honda owner". Thanks guys! More

Car purchase Everyone at Honda is helpful and efficient. We were provided options for our trade and purchase and the staff was able to meet our needs! Beto walked Everyone at Honda is helpful and efficient. We were provided options for our trade and purchase and the staff was able to meet our needs! Beto walked us through all our vehicles functions. More

Great service & loaner car Was so impressed with the free loaner car. Didn’t feel pressure to say yes to “recommended” service. Really liked my service agent, Anthony H. Was so impressed with the free loaner car. Didn’t feel pressure to say yes to “recommended” service. Really liked my service agent, Anthony H. More

Oil change and AC repair Trevor was excellent, however my CRV shows oil change was not completed, not sure if Technician forgot to reset the oil meter or forgot to change the Trevor was excellent, however my CRV shows oil change was not completed, not sure if Technician forgot to reset the oil meter or forgot to change the oil itself, in case I had to call to back and need to revisit the service center to get it checked. Such a waste of time. And also service check out person did not understood my request and did not let me speak to Trevor before took my car delivery, totally messed up. More

Problem with panel lights I brought my car in for an oil change and tune up. When I left after the service call several of the panel lights were lit up which had not been lit u I brought my car in for an oil change and tune up. When I left after the service call several of the panel lights were lit up which had not been lit up before. I immediately brought the car back to the dealership. When they couldn't figure out the problem, I was give a loaner car to take home. Although initially they wanted to charge me for diagnostic tests, the fee was waived. They figured out the problem the next day which had nothing to do with what they had done during the service call. It was certainly not their fault. They were well mannered when I was not happy, communicated very well, diagnosed the problem and told me how to fix it. I was impressed with the whole experience, even after a few distressing moments. Caesar got the worst of it and was very understanding. He did well. Coffee was good too. More

A very enjoyable experience. We met Gregory the fist time I visited FTH and was very impressed with his sincerity and professionalism. Two traits usually not present in car sales We met Gregory the fist time I visited FTH and was very impressed with his sincerity and professionalism. Two traits usually not present in car sales. When I returned the next day with my wife, I found that Karl had teamed up with Greg and quickly discovered that we had two gems working with us. It was a pleasure to visit with both of them. They patiently answered all our questions and responded to our requests in a timely manner. Even though we had previously decided to purchase a new Accord, Karl and Greg are the reasons we bought our new Accord from FTH. A bottom $ price was presented to us, which required none of the usual negotiations or manager interventions. We did purchase an EX-L Navi 2.0T Accord. I highly recommend FTH and especially either one of these fine professionals to assist you. More

Good Service I’ve been a customer for many years and one relative bought an Accord at FTH. The waiting area is pleasant and the staff friendly and helpful. I’ve been a customer for many years and one relative bought an Accord at FTH. The waiting area is pleasant and the staff friendly and helpful. More

Ridgeline Fair and honest. This is our third Honda vehicle purchased at First Texas Honda and we have never been disappointed. It was a pleasure working with Je Fair and honest. This is our third Honda vehicle purchased at First Texas Honda and we have never been disappointed. It was a pleasure working with Jesse. More

Best car buying experience ever! Our sales guy, John Hanson, was absolutely the best! He was super friendly, super informative, very conversational, courteous, not pushy, gave us spac Our sales guy, John Hanson, was absolutely the best! He was super friendly, super informative, very conversational, courteous, not pushy, gave us space & it was a great balance, overall. Granted, we paid cash, so finance was a piece of cake & super friendly. I'm recommending John Hanson at First Texas Honda! More