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First Texas Honda

Austin, TX

4.7
2,695 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,695 reviews

July 26, 2018

Bought 2015 Certified Preowned Honda Accord Excellent service and very helpful. Everything was explained and everyone made sure I was happy with my purchase. The experience made me feel as if More

by Hondaowner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Biniak, Daniel Benson, Josh Leatherwood
Jul 30, 2018 -

First Texas Honda responded

This is exactly the kind of impression we hope to leave on every customer! Thank you so much for shopping with us and sharing your experience in a review. -The Team at First Texas Honda

July 26, 2018

They took care of me It was explained to me how long it would take and was given a nice loan vehicle. Got to experience the push button start. Excellent experience. More

by crossover2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
Jul 30, 2018 -

First Texas Honda responded

It's our pleasure to have served you! Thank you so much for visiting. -The Team at First Texas Honda

July 25, 2018

Great service Thanks to everyone at First Texas for making our lease conversion simple, efficient, and painless. I enjoyed working with Gregory and Kristin and wil More

by simon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Hiler, Gregory Powell
Jul 30, 2018 -

First Texas Honda responded

We're always here to help. :) It makes us happy that you chose us for the transaction and even happier to know that we earned 5 stars. Thanks! -The Team at First Texas Honda

July 25, 2018

A what...? Tooling down the highway. TPMS light comes on. NO EARTHLY idea what the heck that is. Manual said "Tire Pressure Monitoring System." Great relief, not More

by Lorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera, Taylor Olson
Jul 30, 2018 -

First Texas Honda responded

Lorraine, we're happy that we could assist you in a (non-emergency) time of need. :) Reviews are important to us and we're grateful that you took the time to leave us one. We'll continue to work hard to earn your endorsement and wish you all the best. -The Team at First Texas Honda

July 25, 2018

best dealership I have ever dealt with The service quality here is top notch and all of the staff seem to just genuinely want to help people and give them their best experience with car mai More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton, Aaron Yiu, Fred Mathis
Jul 30, 2018 -

First Texas Honda responded

Tracy, we couldn't have said it better ourselves. :) Thank you for the kind observation and for being a customer of ours! -The Team at First Texas Honda

July 25, 2018

Ross Brown was great! 2nd Honda purchased with Ross Brown. Will continue buying here always. We had to be out in a short window and he did all he could to get us out in a t More

by Atty2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Brown, Mike Schwartz
Jul 30, 2018 -

First Texas Honda responded

Thank you very much for choosing us once more! Congratulations on the vehicle and happy cruising. -The Team at First Texas Honda

July 23, 2018

Once Again First Texas Honda has done it once again. Jay Jank has been my service advisor for the past few years. Jay is always straight with me when it comes t More

by Ron H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Jul 30, 2018 -

First Texas Honda responded

Ron, your review makes us beam with pride and we can't thank you enough for sharing. Jay is an excellent example of the comprehensive customer service we strive to display. It's our belief that our customers are treated like family, just as you experienced. :) Thank you for not only spread the good word online but also to your friends! We will continue to work hard to earn your endorsement and remain a business that you can rely on and trust. We wish you all the best. -The Team at First Texas Honda

July 23, 2018

very customer friendly You have such friendly and helpful employees. I love the service. You also make it very convenient to use the dealership from a very pleasant waiting More

by Lindam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry, I dint remember the other names but all were great, from the guy who first took my car to the one at the door who helped me retrieve my keys to the loaner car folks, etc. , Taylor Olson
Jul 30, 2018 -

First Texas Honda responded

Lindam, we absolutely love your review. Please know that providing honest work is always at the top of our list. :) Additionally, we're always on the lookout for new and improved ways to make our customer's experiences convenient and hassle-free. Thank you so much for the praise and kindness. We appreciate having great customers like you! -The Team at First Texas Honda

July 23, 2018

Excellent Service Had my first service and it was smooth and fast. Chris was very helpful and checked back with me couple of days after service to see if I'm having any More

by suji0131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
Jul 30, 2018 -

First Texas Honda responded

It's great to hear that we could help! Thanks so much for stopping in. -The Team at First Texas Honda

July 23, 2018

Excellent service but would like to use coupons The Honda dealership has been our favorite but they just changed a policy of not accepting coupons for things like oil changes or tire rotations. They More

by gclen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Henville
Jul 30, 2018 -

First Texas Honda responded

We're so happy to have you as a customer and appreciate knowing that we're your favorite. :) Because of our unparalleled amenities and customer service, we recognize that our location delivers a premium experience, much like a luxury dealership, without the luxury price tag. Keep an eye on our Specials page on the Service website, as we will post our own coupons there from time to time. :) Thanks for your feedback and we'll see you next time. -The Team at First Texas Honda

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