
First Texas Honda
Austin, TX
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Painless Routine Maintenance First Texas has been a pleasure to deal with since I first bought by Insight from them in 2015, after my Volvo had been rear-ended. It made the brand First Texas has been a pleasure to deal with since I first bought by Insight from them in 2015, after my Volvo had been rear-ended. It made the brand switch easy and I was glad a friend recommended them to me, even though at the time they were not in my neighborhood. I have not regretted it! More
Going the extra mile Ty Winn guided us through the replacement of a damaged tire and service after we came in late in the afternoon without an appointment. He arranged for Ty Winn guided us through the replacement of a damaged tire and service after we came in late in the afternoon without an appointment. He arranged for a loaner car and got us on our way. The next morning Ty came in on his day off to finish up the warranty paperwork and deliver our car with a new tire. A flat tire on a 100+ degree day is no fun. His manner was always professional, friendly and helpful. His coming in early on his day off to make sure we were taken care of was beyond the call of duty. More
Awesome People Awesome Buy Karl was very knowledgeable about the different models. He answered all of our questions and addressed every concern we had towards buying my first ca Karl was very knowledgeable about the different models. He answered all of our questions and addressed every concern we had towards buying my first car. More
Karl is a great assett We bought our car 2 years ago and felt overwhelmed and we were just wandering around not being waited on. Once we finally were with Karl we felt welco We bought our car 2 years ago and felt overwhelmed and we were just wandering around not being waited on. Once we finally were with Karl we felt welcome. Every time we come in for service Karl shows up to say Hi and ask about us. More
Love our new Honda Accord Our salesman, Edwin, was a nice and easy-to-work-with guy. Our new Accord has so far yielded compliments from people every single day since we got it. Our salesman, Edwin, was a nice and easy-to-work-with guy. Our new Accord has so far yielded compliments from people every single day since we got it. The custom Katzkin seat covers are also very beautiful, a nice touch to the interior (we really love those seats). The finance lady, Kristin, is such a likeable lady, we really enjoyed her company as she was writing up our contract! More
Excellent Service Always love to have Andre for service. He came right out and greeted my by name. In almost no time, all was done. I like the fact that they checked so Always love to have Andre for service. He came right out and greeted my by name. In almost no time, all was done. I like the fact that they checked something for me, but were honest enough to tell me that all was well and no action necessary. More
Best service department for 20 years We have used First Texas Honda since 1994. Over that 24 years, we have owned 5 different Hondas and had them all serviced at First Texas. They are We have used First Texas Honda since 1994. Over that 24 years, we have owned 5 different Hondas and had them all serviced at First Texas. They are clear, comprehensive, and precise. No gimmicks just top of the line service. From Trudy to Armando to now Jack we have always benefited from top notch communication and service. This service department is frankly what keeps me a Honda customer. More
Very Efficient Routine maintenance was a snap. I was in and out just as promised. The whole process was as painful as possible. Everyone was very friendly. Routine maintenance was a snap. I was in and out just as promised. The whole process was as painful as possible. Everyone was very friendly. More
Maintenance Visit I needed a new battery for my key and Andre directed me to go to the Parts Dept. to avoid extra charges. I appreciated his desire to keep my costs dow I needed a new battery for my key and Andre directed me to go to the Parts Dept. to avoid extra charges. I appreciated his desire to keep my costs down! Everyone was courteous. Could use more staff in checkout area to avoid wait time. More
Always great service Nothing to say except this dealership always does a great job. There are never any problems. All the service employees are consistently friendly an fo Nothing to say except this dealership always does a great job. There are never any problems. All the service employees are consistently friendly an focussed on getting me on my way. More