
First Texas Honda
Austin, TX
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Bad Service There were close 25 sales people sitting in their offices. Finally a girl tried to help me. As we are talking, she stands up and walks away. There were close 25 sales people sitting in their offices. Finally a girl tried to help me. As we are talking, she stands up and walks away. She comes back wit a big cup of cappuccino in her hand. The manager defended her like she was the queen of the place. More
Service Chris kept me well informed throughout the process. I appreciated his attentive service in taking care of my car's needs. Thank you very much Chris! Chris kept me well informed throughout the process. I appreciated his attentive service in taking care of my car's needs. Thank you very much Chris! More
Just what was required Good service, wait was a little longer than I expected but this was my first visit since you discontinued express service. I didn’t know I needed an Good service, wait was a little longer than I expected but this was my first visit since you discontinued express service. I didn’t know I needed an appointment. Waiting area was clean and refreshments were good. More
Holiday Walk-in Walk-in on the 4th of July; the wait was much shorter than I anticipated it would be on a holiday, and the service was great! Walk-in on the 4th of July; the wait was much shorter than I anticipated it would be on a holiday, and the service was great! More
Friendly, great staff n service Friendly staff n great service. Had no choice and had to get synthetic oil n it cost me $20 more. Not too happy about that but I’m ok with it. Chris Friendly staff n great service. Had no choice and had to get synthetic oil n it cost me $20 more. Not too happy about that but I’m ok with it. Chris even helped me get a tiny part for my car, unlike the last time I went, it was not taking care of like I asked. So Chris was great! He explained to me all that is needed n what is a required for next time. Love going to the coffee shop, that’s the BEST part!!! I will be back! More
Best Helper! Christian was the most helpful, informative and kind representative at the service section. He made sure I knew everything I needed to know about my c Christian was the most helpful, informative and kind representative at the service section. He made sure I knew everything I needed to know about my car and the service it was getting. I asked him many questions and he patiently listened and answered. I left very happy and satisfied with the experience. Also shout out to the people at the cafeteria for being so nice and welcoming!!! More
Great service! When first Teas Honda fund that it does not have my part. they loaned me a car for 3 days. Which I appreciated very much as I needed the car for my va When first Teas Honda fund that it does not have my part. they loaned me a car for 3 days. Which I appreciated very much as I needed the car for my vacations. More
Great Service! The employees in the service department are friendly, attentive, and thorough! I had a routine service done last week, but had some further trouble wi The employees in the service department are friendly, attentive, and thorough! I had a routine service done last week, but had some further trouble with a tire the next day. I took it back to First Honda, where they took care of everything with patience and professionalism. Jeremy and Andre were hands on and transparent with me. Great service is how you keep customers, and I will most certainly return to get my car serviced at First Honda! More
Oil change Taylor was awesome!👍🏻😀 he was so friendly helpful and professional. And I loved That may car was washed! And the bar area is great!!! I’ll be b Taylor was awesome!👍🏻😀 he was so friendly helpful and professional. And I loved That may car was washed! And the bar area is great!!! I’ll be back’ More
Wonderful, streamlined, pressure-free service! I had a wonderful experience purchasing my first Honda (2019 Fit EX). Jared made the process of purchasing my Fit easy and hassle-free and was concern I had a wonderful experience purchasing my first Honda (2019 Fit EX). Jared made the process of purchasing my Fit easy and hassle-free and was concerned above all with me leaving satisfied with my purchase. Every staff member I spoke with was courteous, professional, and personable, which really added to the value of my overall experience. I could not recommend First Texas Honda more! More