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First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

July 10, 2018

Bad Service There were close 25 sales people sitting in their offices. Finally a girl tried to help me. As we are talking, she stands up and walks away. More

by Bob M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
They don't have name tags
Aug 07, 2018 -

First Texas Honda responded

Bob, please know that utilize a rotation system for our sales team so that our customers are not overwhelmed and bombarded by people offering to help. If there was any lack of assistance made available to you, we want to apologize. That is not the impression we ever want to leave with a customer. -The Team at First Texas Honda

July 10, 2018

Service Chris kept me well informed throughout the process. I appreciated his attentive service in taking care of my car's needs. Thank you very much Chris! More

by pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
July 09, 2018

Just what was required Good service, wait was a little longer than I expected but this was my first visit since you discontinued express service. I didn’t know I needed an More

by N O Name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
July 09, 2018

Holiday Walk-in Walk-in on the 4th of July; the wait was much shorter than I anticipated it would be on a holiday, and the service was great! More

by JoJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Celestino
July 07, 2018

Friendly, great staff n service Friendly staff n great service. Had no choice and had to get synthetic oil n it cost me $20 more. Not too happy about that but I’m ok with it. Chris More

by NadiaAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
July 05, 2018

Best Helper! Christian was the most helpful, informative and kind representative at the service section. He made sure I knew everything I needed to know about my c More

by bbleo93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Celestino
July 05, 2018

Great service! When first Teas Honda fund that it does not have my part. they loaned me a car for 3 days. Which I appreciated very much as I needed the car for my va More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Celestino
July 04, 2018

Great Service! The employees in the service department are friendly, attentive, and thorough! I had a routine service done last week, but had some further trouble wi More

by Sarah_78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie, Jeremy Graves
July 04, 2018

Oil change Taylor was awesome!👍🏻😀 he was so friendly helpful and professional. And I loved That may car was washed! And the bar area is great!!! I’ll be b More

by Dabernat58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Olson
July 04, 2018

Wonderful, streamlined, pressure-free service! I had a wonderful experience purchasing my first Honda (2019 Fit EX). Jared made the process of purchasing my Fit easy and hassle-free and was concern More

by brandnewdrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Biniak, Carlos Contreras, Mike Schwartz, Jared Robinson
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