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First Texas Honda
Austin, TX
2,690 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,690 reviews
June 24, 2018
Exceptional Service Each time we bring our vehicle for service it feels and drives better. The consultants are very professional and courteous, I really don’t think any o Each time we bring our vehicle for service it feels and drives better. The consultants are very professional and courteous, I really don’t think any other car dealership provides anything close to First Texas Honda 👍👍👍 More
by Fidakh
Employees Worked With
Fred Mathis
June 24, 2018
I was given prompt attention & quality service. I highly recommend First Texas Honda for vehicle sales and service. I have always received prompt and quality service there. They are not just an ordi I highly recommend First Texas Honda for vehicle sales and service. I have always received prompt and quality service there. They are not just an ordinary automobile dealership, but a professional group of dedicated specialists focused on helping customers. More
by Otis
Employees Worked With
Chris Buchanan
June 24, 2018
VERY THANKFUL We just experienced a very rough loss in our family. Ross Brown and the Financial Manager cared for us so well. They went over and above what they n We just experienced a very rough loss in our family. Ross Brown and the Financial Manager cared for us so well. They went over and above what they needed to and were very sensitive to me trying to find my wife a vehicle. I am so thankful it was a easy process to be honest. I was dreading the process. I am sure Ross did everything he could for us. Please let the owner of First Honda, Allan Clauss, and the rest of the people know how thankful we are. If I could speak to them in person, I would love to tell them myself. SIncerely, Brett Rodgers More
by thankssincerely
Employees Worked With
Ross Brown, Charlie Baldwin
June 24, 2018
Prompt friendly efficient and dependable. My experience the other day was perfect. Chris Buchanan was personable and efficient. My car was promised in a couple of hours and was done before tha My experience the other day was perfect. Chris Buchanan was personable and efficient. My car was promised in a couple of hours and was done before that time. And it received a thorough car wash, looked brand new! It has been performing well, I feel relaxed knowing it has been serviced at First Honda. So nice to trust the service. More
by lauren
Employees Worked With
Chris Buchanan
June 24, 2018
Service Advisor A. J. Cuevas has been the only service advisor that I really like at this dealership. He was really friendly and explained everything that was going t A. J. Cuevas has been the only service advisor that I really like at this dealership. He was really friendly and explained everything that was going to be done to my vehicle. He explained it in a way I could actually understand even though I do not know anything about cars. I would come back to service my card at this dealership because of him. More
by Soraya Giaccardi
Employees Worked With
AJ Cuevas
June 23, 2018
First Trip lost car First trip, long wait had appointment just oil change and tire rotation- lost car-this time very good experience -redeemed-the time waited was less-Se First trip, long wait had appointment just oil change and tire rotation- lost car-this time very good experience -redeemed-the time waited was less-Service person very friendly More
by Debbie123
Employees Worked With
Marty Rex
June 23, 2018
Excellent customer service! This is our first Honda purchase and we were extremely pleased with your level of customer service. Can’t say enough about Alex and Charlie. Very h This is our first Honda purchase and we were extremely pleased with your level of customer service. Can’t say enough about Alex and Charlie. Very happy with my Honda Pilot and the employees you employ. More
by Romo2018
Employees Worked With
Alex Herrera, Charlie Baldwin
June 21, 2018
Nice service loaner car program and fast service. This loaner car program are very helpful for me I don't have to wait for my vehicle while in shop for brake service, I can utilize this time for some This loaner car program are very helpful for me I don't have to wait for my vehicle while in shop for brake service, I can utilize this time for some thing else, also when time for me pickup my vehicle the service was fast less than 8 min. This was excellent service most of the time from other dealers will take at least 15 min. to 20 min. from my experience. More
by nnguyen
Employees Worked With
Wesley Warmke
June 18, 2018
Oil Change/battery Check The overall experience was good. There were a few gaps in service. When I arrived, I waited for like 10 minutes just to receive a service adviser. A The overall experience was good. There were a few gaps in service. When I arrived, I waited for like 10 minutes just to receive a service adviser. At the end of the service, someone told me to go to the new Service desk that had been relocated from the main floor to the former holding garage that housed new vehicle pickups. When I arrived, no one was there to greet me, and it being in the summer with high heat and humidity, the lack of central a/c made it extremely uncomfortable to wait even a minute. More
by bmbtx1
Employees Worked With
Christopher Sutton
June 18, 2018
excellent service Excellent service at First Texas Honda. I was advised about the time it would take to perform the service and it all went just as I had been told. Excellent service at First Texas Honda. I was advised about the time it would take to perform the service and it all went just as I had been told. The coffee bar was also a nice way to spend the time while waiting. More
by HG
Employees Worked With
AJ Cuevas
