First Texas Honda

VERY THANKFUL We just experienced a very rough loss in our family. Ross Brown and the Financial Manager cared for us so well. They went over and above what they n We just experienced a very rough loss in our family. Ross Brown and the Financial Manager cared for us so well. They went over and above what they needed to and were very sensitive to me trying to find my wife a vehicle. I am so thankful it was a easy process to be honest. I was dreading the process. I am sure Ross did everything he could for us. Please let the owner of First Honda, Allan Clauss, and the rest of the people know how thankful we are. If I could speak to them in person, I would love to tell them myself. SIncerely, Brett Rodgers More

Prompt friendly efficient and dependable. My experience the other day was perfect. Chris Buchanan was personable and efficient. My car was promised in a couple of hours and was done before tha My experience the other day was perfect. Chris Buchanan was personable and efficient. My car was promised in a couple of hours and was done before that time. And it received a thorough car wash, looked brand new! It has been performing well, I feel relaxed knowing it has been serviced at First Honda. So nice to trust the service. More

Service Advisor A. J. Cuevas has been the only service advisor that I really like at this dealership. He was really friendly and explained everything that was going t A. J. Cuevas has been the only service advisor that I really like at this dealership. He was really friendly and explained everything that was going to be done to my vehicle. He explained it in a way I could actually understand even though I do not know anything about cars. I would come back to service my card at this dealership because of him. More

First Trip lost car First trip, long wait had appointment just oil change and tire rotation- lost car-this time very good experience -redeemed-the time waited was less-Se First trip, long wait had appointment just oil change and tire rotation- lost car-this time very good experience -redeemed-the time waited was less-Service person very friendly More

Excellent customer service! This is our first Honda purchase and we were extremely pleased with your level of customer service. Can’t say enough about Alex and Charlie. Very h This is our first Honda purchase and we were extremely pleased with your level of customer service. Can’t say enough about Alex and Charlie. Very happy with my Honda Pilot and the employees you employ. More

Nice service loaner car program and fast service. This loaner car program are very helpful for me I don't have to wait for my vehicle while in shop for brake service, I can utilize this time for some This loaner car program are very helpful for me I don't have to wait for my vehicle while in shop for brake service, I can utilize this time for some thing else, also when time for me pickup my vehicle the service was fast less than 8 min. This was excellent service most of the time from other dealers will take at least 15 min. to 20 min. from my experience. More

excellent service Excellent service at First Texas Honda. I was advised about the time it would take to perform the service and it all went just as I had been told. Excellent service at First Texas Honda. I was advised about the time it would take to perform the service and it all went just as I had been told. The coffee bar was also a nice way to spend the time while waiting. More

Working with Jay Jank We take our Civic and Element to First Texas and have worked with Jay for several years. Smart advice. Clear explanations. He takes us through choices We take our Civic and Element to First Texas and have worked with Jay for several years. Smart advice. Clear explanations. He takes us through choices if options exist -- "do this now, save that for later." Oil changes are easy; deciding what to do when a timing belt atomizes inside the engine block -- and organizing help from American Honda? That's why we work with Jay. More

A1 maintenance- 1st time Having never taken a car to be serviced before, I didn't know the procedure or what to expect. Chris Sutton was so helpful and kindly worked me in eve Having never taken a car to be serviced before, I didn't know the procedure or what to expect. Chris Sutton was so helpful and kindly worked me in even though I didn't have an appointment (I didn't know in advance that I needed one). I really appreciated the convenient and nicely appointed waiting area and how Chris kept me informed every step of the way. More