First Texas Honda

First Trip lost car First trip, long wait had appointment just oil change and tire rotation- lost car-this time very good experience -redeemed-the time waited was less-Se First trip, long wait had appointment just oil change and tire rotation- lost car-this time very good experience -redeemed-the time waited was less-Service person very friendly More

Excellent customer service! This is our first Honda purchase and we were extremely pleased with your level of customer service. Can’t say enough about Alex and Charlie. Very h This is our first Honda purchase and we were extremely pleased with your level of customer service. Can’t say enough about Alex and Charlie. Very happy with my Honda Pilot and the employees you employ. More

Nice service loaner car program and fast service. This loaner car program are very helpful for me I don't have to wait for my vehicle while in shop for brake service, I can utilize this time for some This loaner car program are very helpful for me I don't have to wait for my vehicle while in shop for brake service, I can utilize this time for some thing else, also when time for me pickup my vehicle the service was fast less than 8 min. This was excellent service most of the time from other dealers will take at least 15 min. to 20 min. from my experience. More

excellent service Excellent service at First Texas Honda. I was advised about the time it would take to perform the service and it all went just as I had been told. Excellent service at First Texas Honda. I was advised about the time it would take to perform the service and it all went just as I had been told. The coffee bar was also a nice way to spend the time while waiting. More

Working with Jay Jank We take our Civic and Element to First Texas and have worked with Jay for several years. Smart advice. Clear explanations. He takes us through choices We take our Civic and Element to First Texas and have worked with Jay for several years. Smart advice. Clear explanations. He takes us through choices if options exist -- "do this now, save that for later." Oil changes are easy; deciding what to do when a timing belt atomizes inside the engine block -- and organizing help from American Honda? That's why we work with Jay. More

A1 maintenance- 1st time Having never taken a car to be serviced before, I didn't know the procedure or what to expect. Chris Sutton was so helpful and kindly worked me in eve Having never taken a car to be serviced before, I didn't know the procedure or what to expect. Chris Sutton was so helpful and kindly worked me in even though I didn't have an appointment (I didn't know in advance that I needed one). I really appreciated the convenient and nicely appointed waiting area and how Chris kept me informed every step of the way. More

Great! Full brakes and turned rotors. Staff was friendly all the way through the supply chain! Courtesy car provided which made it easy for me to do my oth Full brakes and turned rotors. Staff was friendly all the way through the supply chain! Courtesy car provided which made it easy for me to do my other errands. Thanks! More

excellent Everyone was friendly and went the extra mile to make sure questions were answered and my needs were met. The service was fast and met expectations. Everyone was friendly and went the extra mile to make sure questions were answered and my needs were met. The service was fast and met expectations. More

Service Asked about the drive train, they told me it could wait till the next service. Not pushing extra service on me. let me know that the brakes and tires Asked about the drive train, they told me it could wait till the next service. Not pushing extra service on me. let me know that the brakes and tires will need to be addressed in the next year. More