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First Texas Honda

Austin, TX

Overview
Reviews
Vehicles
4.7
2,689 Reviews
Call Dealership (512) 220-1121
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3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

August 06, 2022

This is the best dealership in Texas. The atmosphere is welcoming, the staff is always friendly and they never try to sell you something that your car doesn't really need. More

by Abhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
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Aug 15, 2022 -

First Texas Honda responded

Abhi, your words of encouragement and support mean the world to us! We have always made it our goal to have a team of individuals that have a passion for delivering incredible experiences, so it makes us proud to see this feedback for Steven. We want to congratulate you on your sweet new ride and welcome you to the First Texas Honda family! Thanks so much for choosing us! :) - The Team at First Texas Honda

August 05, 2022

Ivan was the you man that helped me Professional focused The best i could ask for Thanks More

by Ronnie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
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Aug 15, 2022 -

First Texas Honda responded

Ronnie, we couldn't have said it better ourselves! Ivan is a fantastic asset to this team and we feel incredibly lucky to have him. Furthermore, it makes us proud to see that he went above and beyond to create an exceptional experience for you. If there is anything you need from us in the future, we are just a phone call away! Thanks so much! :) - The Team at First Texas Honda

August 04, 2022

Customers for 30 plus years. Bobby Mills, our service adviser, is very professional and helpful. More

by MikeW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mills
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Aug 15, 2022 -

First Texas Honda responded

Mike, thank you so much for supporting us through all of these years! We're smiling from ear to ear seeing this review for Bobby and we will be sure to pass your kind sentiments along to him; he will be so happy! We love what we do precisely because we get the opportunity to see awesome people like you every day. Thanks again for being such a loyal client and we'll see you next time! :) - The Team at First Texas Honda

August 03, 2022

Great service department! ! Keeps u informed of vehicle status and the cafe is a nice touch More

by kamelbob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Winn
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Aug 15, 2022 -

First Texas Honda responded

Kamelbob, thank you for the wonderful compliments! We feel so lucky to have amazing clients like you. :) - The Team at First Texas Honda

August 02, 2022

Luis was an incredibly attentive and thoughtful employee! It was easy to schedule my appointment and the service was fast and thorough. I hurt my knee recently and I am having to use a cane which is difficul More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Garduno
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Aug 15, 2022 -

First Texas Honda responded

Nancy, thank you for coming on here to leave some positive feedback for Luis! It warms our hearts to see that he went above and beyond to make you feel as comfortable as possible while visiting us. This is exactly the kind of experience we always strive to provide, so we will be sure to commend Luis for a job well done. If there is anything we can assist you with in the future, please do not hesitate to give us a call. Have an amazing day and thanks again! :) - The Team at First Texas Honda

August 01, 2022

Every person I dealt with during the process of buying my new car was nice to work with and did not put pressure me on my decisions. I have been coming here several years and have also been very pleased wit More

by bbridger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Barrerra was also excellent to work with., Joseph An, Jack Kresky, Dan Boone
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Aug 15, 2022 -

First Texas Honda responded

Bbridger, we are delighted to hear that your recent experience exceeded your expectations! It's amazing to see that our Joseph, Dan, and Jack really knocked it out of the park & were able to get you into an awesome new vehicle. We are grateful for your continued support and we cannot wait to welcome you back again in the future. Thanks so much and happy cruising! :) - The Team at First Texas Honda

August 01, 2022

Service was extremely efficient, even including an external wash and a video walkthrough of the vehicle. Staff were courteous and helpful. More

by JRidz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert, Scott Bailey
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Aug 12, 2022 -

First Texas Honda responded

JRidz, thank you for leaving this friendly message for our service department! We are overjoyed to see that you were impressed with everything from start to finish. :) - The Team at First Texas Honda

July 30, 2022

Andre Kamouie went above and beyond in guiding my Accord and me through the latest scheduled maintenance. I have had nothing but excellent experiences with my service from First Texas Honda. More

by Paul70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Funk, Andre Kamouie
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Aug 12, 2022 -

First Texas Honda responded

Paul, thanks so much for choosing us to assist you with your vehicle's servicing needs! It makes us so proud to see this amazing feedback for Andre. If there is anything we can help with in the future, please do not hesitate to let us know. We appreciate your continued support! :) - The Team at First Texas Honda

July 30, 2022

Easy to schedule routine maintenance service , good early communication on service process . Need to improve on providing customer with length of service . Oil change took 1 hour 45 minutes even with a sched More

by Carlosbiarritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez
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July 28, 2022

Great service experience with Bobby Mills. Was fully informed of scope of work, costs associated, as well as expected wait time while having a great cup of coffee! First Texas Honda will be ou More

by Hannes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mills
Report | Print
Jul 28, 2022 -

First Texas Honda responded

Hannes, we are passionate about delivering seamless experiences just like this! Thank you for taking the time to write up some words of encouragement and support for Bobby. Additionally, it's really great to know that you enjoyed our complimentary cafe; it is such a cool touch to our dealership! We hope you have a great day and we cannot wait to welcome you back again in the future. :) - The Team at First Texas Honda

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