
First Texas Honda
Austin, TX
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quick, fast, easy, and honest Carl Lewis is the best in the business I would trust him with my life and my car. he's honest and forthright and he will steer you in the right direc Carl Lewis is the best in the business I would trust him with my life and my car. he's honest and forthright and he will steer you in the right direction. More
Very Helpful and Considerate Karl tracked us down on a 100 degree day as we looked at cars in the parking lot. He was very helpful and patient, and explained the different model Karl tracked us down on a 100 degree day as we looked at cars in the parking lot. He was very helpful and patient, and explained the different model options of which there are many. Our test drive was a long enough one to get a feel for the car, unlike the around the block test drives offered at some other dealerships we visited. He gave us a solid written offer without haggling and made the whole car shopping experience a very good one. More
Too notch service Been here a few times and their customer service in the service department is really great. They always have loaners available for use, and just feel Been here a few times and their customer service in the service department is really great. They always have loaners available for use, and just feel really on top of things during the process. Friendly people with a customer service focus. More
Great service! Wesley and those at First Texas Honda did an amazing job taking care of our Honda Fit Sport. It's amazing how much these folks go the extra mile. Wesley and those at First Texas Honda did an amazing job taking care of our Honda Fit Sport. It's amazing how much these folks go the extra mile. More
First visit to service dept. - Honda recall - great experien We did not purchase our vehicle here, but, when we received a recall notice from Honda about our airbags, we called and made an appointment. The woman We did not purchase our vehicle here, but, when we received a recall notice from Honda about our airbags, we called and made an appointment. The woman I spoke to on the phone was very friendly and helpful. Rose, I believe was her name. She said she would make sure we were given a complimentary loaner big enough for a large car seat. Chris was great. Got us in and out quickly. We left in a nice Odyssey. In under 2 hours, we received texted images and a phone call from Chris showing some issues the techs found while doing our recall service. We gave them the go-ahead to take care of 2 things and they were done in a timely manner. Our vehicle was ready for us on the Service Drive when we arrived. I would definitely bring my Element back here for any dealer necessary repairs. More
Great overall experience Great, efficient and friendly service. The coffee shop/waiting area allowed for me to peacefully accomplish work while I was getting a service on my c Great, efficient and friendly service. The coffee shop/waiting area allowed for me to peacefully accomplish work while I was getting a service on my car done. Service was fast, accompanied by great customer service and attention. More
Car purchase The folks at FTH were fantastic. Great customer service. Everyone treated me like the only customer they had all day. I highly recommend going to FTH The folks at FTH were fantastic. Great customer service. Everyone treated me like the only customer they had all day. I highly recommend going to FTH for your next car purchase or even service. I have been to their service department and it was just as good. Great place. More
Great staff and service Andre was great and helpful. Provided advice on what was needed for maintenance in the vehicle. Service was good and it's great that they have it av Andre was great and helpful. Provided advice on what was needed for maintenance in the vehicle. Service was good and it's great that they have it available on Sundays. More
Car Purchase This was my first time buying a car but Eddie helped make the whole process go smoothly. He didn't make you feel pressured and I could tell he cared a This was my first time buying a car but Eddie helped make the whole process go smoothly. He didn't make you feel pressured and I could tell he cared a lot about his customers. My favorite part about him was he was very accessible through texting and always responded to you promptly. I would definitely recommend him if you have to buy a Honda in Austin! More
Great staff and service Staff was great and explained everything. Did checks on other things in the car and advised when service would be needed. Even washed my car. Staff was great and explained everything. Did checks on other things in the car and advised when service would be needed. Even washed my car. More