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First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

June 15, 2018

quick, fast, easy, and honest Carl Lewis is the best in the business I would trust him with my life and my car. he's honest and forthright and he will steer you in the right direc More

by Scott
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
Jun 17, 2018 -

First Texas Honda responded

Thank you so much, Scott! It means so much to us to know that you think so highly of Karl. We think he's pretty great, too. :) -The Team at First Texas Honda

June 14, 2018

Very Helpful and Considerate Karl tracked us down on a 100 degree day as we looked at cars in the parking lot. He was very helpful and patient, and explained the different model More

by Hondashopper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
Jun 14, 2018 -

First Texas Honda responded

We're delighted to hear about your visit with Karl. Our team prioritizes our customers to ensure that everyone who walks through our doors has a positive experience. Thank you so much for shopping with us and for helping to spread the good word about our location. Best wishes! -The Team at First Texas Honda

June 13, 2018

Too notch service Been here a few times and their customer service in the service department is really great. They always have loaners available for use, and just feel More

by Kinsajk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
Jun 14, 2018 -

First Texas Honda responded

We appreciate you sharing! It's our goal to make Service visits enjoyable and pleasant, just as you experienced. Thanks so much for being a customer of ours. -The Team at First Texas Honda

June 13, 2018

Great service! Wesley and those at First Texas Honda did an amazing job taking care of our Honda Fit Sport. It's amazing how much these folks go the extra mile. More

by zach126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Warmke
Jun 14, 2018 -

First Texas Honda responded

Our customers are our top priority! Thank you for letting us know how we did, Zach. We're happy to hear that Wesley lived up to our mission. :) -The Team at First Texas Honda

June 13, 2018

First visit to service dept. - Honda recall - great experien We did not purchase our vehicle here, but, when we received a recall notice from Honda about our airbags, we called and made an appointment. The woman More

by Element Owner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosalinda Gomez, Chris Buchanan
Jun 14, 2018 -

First Texas Honda responded

We want to thank you for giving us a try! It's our mission to make every customer's experience memorable and positive. We appreciate you letting us know that we hit the mark. :) We can't wait for the next opportunity to serve you; we'll do everything in our power to, once again, allow you to experience the best that we have to offer. Take care. -The Team at First Texas Honda

June 13, 2018

Great overall experience Great, efficient and friendly service. The coffee shop/waiting area allowed for me to peacefully accomplish work while I was getting a service on my c More

by Hatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Jun 14, 2018 -

First Texas Honda responded

We're glad to see that you enjoyed your visit! Thank you so much for being a customer of ours and we'll see you next time. -The Team at First Texas Honda

June 12, 2018

Car purchase The folks at FTH were fantastic. Great customer service. Everyone treated me like the only customer they had all day. I highly recommend going to FTH More

by Tire guru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Naji Abi-Habib, Allen Clauss, Brandon Bromley, Charlie Baldwin
Jun 14, 2018 -

First Texas Honda responded

We couldn't be happier to know that you think so highly of us! It's our mission to welcome our customers in like family and treat them like VIPs. Thank you for the awesome review and take care. -The Team at First Texas Honda

June 12, 2018

Great staff and service Andre was great and helpful. Provided advice on what was needed for maintenance in the vehicle. Service was good and it's great that they have it av More

by Jose123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Jun 14, 2018 -

First Texas Honda responded

Jose, we're so happy that you visited us! Thank you for letting us know how we did; our entire staff works diligently to provide excellent experiences. See you next time! -The Team at First Texas Honda

June 11, 2018

Car Purchase This was my first time buying a car but Eddie helped make the whole process go smoothly. He didn't make you feel pressured and I could tell he cared a More

by Skim121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
Jun 14, 2018 -

First Texas Honda responded

We appreciate you taking time to let us know how we did! It's our goal to make the car shopping process smooth and seamless, just as you experienced. Congratulations and take care. -The Team at First Texas Honda

June 11, 2018

Great staff and service Staff was great and explained everything. Did checks on other things in the car and advised when service would be needed. Even washed my car. More

by Jarquette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Jun 14, 2018 -

First Texas Honda responded

Thanks so much for visiting us, Joyce! We're glad to know that we delivered on everything we promised. See you next time. -The Team at First Texas Honda

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