
First Texas Honda
Austin, TX
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Oil change Chris Buchanan was great and helpful, but 2 hr wait was a bit long. Chris helped me with understanding the suggested additives and talked about hondat Chris Buchanan was great and helpful, but 2 hr wait was a bit long. Chris helped me with understanding the suggested additives and talked about hondata with me which I will be getting soon. More
Great Service. As always, service was prompt and AJ kept me informed every step of the way. I recently moved to Elgin, but will keep coming to First Texas as the se As always, service was prompt and AJ kept me informed every step of the way. I recently moved to Elgin, but will keep coming to First Texas as the service is so great and I like the waiting area and everyone is so nice. Thanks! More
Great Service. Friendly staff. Everyone was completely friendly and helpful and never made me feel pressured about anything. They got me in and out in under 3 hours even though I d Everyone was completely friendly and helpful and never made me feel pressured about anything. They got me in and out in under 3 hours even though I didn't have an appointment. More
Great service and car deal! Dedicated professionals and great showroom with customer focus. Great selection of vehicles and models to choose. I will make my next purchase at Fir Dedicated professionals and great showroom with customer focus. Great selection of vehicles and models to choose. I will make my next purchase at First Texas Honda! More
AJ was awesome I don't know anything about cars. I tend to ask a lot of questions that seem self-explanatory to most people when it comes to cars. However, AJ made m I don't know anything about cars. I tend to ask a lot of questions that seem self-explanatory to most people when it comes to cars. However, AJ made me feel very open to ask these questions anyway and treated me with kindness. In past experiences with other guest representatives at car dealerships, I've been treated in a condescending way. However, I didn't feel like that at all and was really happy with my experience. Shoutout to AJ for explaining everything the technicians did to fix my car with simple language that even I could understand. More
Great service Chris was great. Fast service and very polite and the waiting area is very comfortable. I would recommend this location to my friends and family. Chris was great. Fast service and very polite and the waiting area is very comfortable. I would recommend this location to my friends and family. More
Comfortable, cooperative and with a sense of humor I initiated this car purchase with an email request and the responses were wide-ranging and fascinating. From the start, Ross Brown was helpful, hone I initiated this car purchase with an email request and the responses were wide-ranging and fascinating. From the start, Ross Brown was helpful, honest and gracious. His personality and won me over from a 16-year relationship with the Penske dealerships (Toyota, Honda, SmartCar, Scion) in Round Rock. The sales experience was effortless, patient and accommodating. Even the delivery process, with its long educational training session was very pleasant and professional. All the staff with whom we engaged were exemplary and very thoughtful. Thanks for a great experience. More
Great Place To Buy A Car Ask for Eddie. He’s solid, didn’t haggle us, let things straightforward. Kristin also made the financing portion easy and straight across the board. I Ask for Eddie. He’s solid, didn’t haggle us, let things straightforward. Kristin also made the financing portion easy and straight across the board. I ruled dealerships out for a long time until I came here. I will definitely return for my next purchase. More
Service has Changed for the Better Don’t know if you changed leadership but my most recent experience was way better than any of the previous times. The new concierge check in guy was a Don’t know if you changed leadership but my most recent experience was way better than any of the previous times. The new concierge check in guy was a nice add. Before it used to be a cluster with where to go/park. He helped to stream line the process and avoid confusion of where to go. Jon was fully transparent and honest with the recommendations needed for my car. I never felt pressured by him to add more services that were unnecessary at the time. The level of customer service he provided was top notch. The text message and active communication helped with real-time updates. The actual Honda report looked like my car was thoroughly accessed vs. previous times. Before it used to be checks and no comments written as if technicians were just completing it to just complete it. The fact that I read actual comments about the condition of my car confirms that the technician truly cared to fill it out and assessed my car in detail. And finally, I love the added touch of a quick wash to complete the service. I have never received one prior to my recent visit. Well done, will be coming back. More
Honda Accord Sport Lease First time leasing a Honda and it was a great experience. Will definitely go back to First Texas Honda when my lease is up. Thank you. First time leasing a Honda and it was a great experience. Will definitely go back to First Texas Honda when my lease is up. Thank you. More