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First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

June 09, 2018

Oil change Chris Buchanan was great and helpful, but 2 hr wait was a bit long. Chris helped me with understanding the suggested additives and talked about hondat More

by Crvguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
Jun 11, 2018 -

First Texas Honda responded

We're grateful for your support and feedback. It's great to know that Chris took excellent care of you and your vehicle! -The Team at First Texas Honda

June 08, 2018

Great Service. As always, service was prompt and AJ kept me informed every step of the way. I recently moved to Elgin, but will keep coming to First Texas as the se More

by msbee1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Jun 11, 2018 -

First Texas Honda responded

We can't tell you how much we appreciate your support! Thank you so much. We look forward to seeing you next time. -The Team at First Texas Honda

June 08, 2018

Great Service. Friendly staff. Everyone was completely friendly and helpful and never made me feel pressured about anything. They got me in and out in under 3 hours even though I d More

by TonyP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie, Christopher Sutton
Jun 11, 2018 -

First Texas Honda responded

Tony, we so appreciate you choosing us for your Service needs. We aim to deliver a positive experience every time. Thanks for your review! -The Team at First Texas Honda

June 07, 2018

Great service and car deal! Dedicated professionals and great showroom with customer focus. Great selection of vehicles and models to choose. I will make my next purchase at Fir More

by honda1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan, Alex Herrera, Kathryn Lampert, Charlie Baldwin
June 07, 2018

AJ was awesome I don't know anything about cars. I tend to ask a lot of questions that seem self-explanatory to most people when it comes to cars. However, AJ made m More

by SSroxx26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
June 06, 2018

Great service Chris was great. Fast service and very polite and the waiting area is very comfortable. I would recommend this location to my friends and family. More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
Jun 11, 2018 -

First Texas Honda responded

We're happy to hear it all went smoothly, Liz. We aim to deliver an excellent experience every time. Thanks so much for your recommendation! -The Team at First Texas Honda

June 06, 2018

Comfortable, cooperative and with a sense of humor I initiated this car purchase with an email request and the responses were wide-ranging and fascinating. From the start, Ross Brown was helpful, hone More

by giovanni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
"Beto", the educator, Ross Brown, Daniel Benson
Jun 09, 2018 -

First Texas Honda responded

We appreciate you giving us an opportunity to earn your business. It makes us proud to know that Ross did not disappoint and made the experience one to remember! Thanks for the review and congratulations.

June 06, 2018

Great Place To Buy A Car Ask for Eddie. He’s solid, didn’t haggle us, let things straightforward. Kristin also made the financing portion easy and straight across the board. I More

by Smorrisjc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Hiler, Jillian O'Diorne, Eddie Sifuentes
Jun 11, 2018 -

First Texas Honda responded

Welcome to the First Texas Honda family! Providing a low-pressure and easy transaction is something we're proud to offer and we appreciate you taking notice. :) Thanks for your great review and take care. -The Team at First Texas Honda

June 06, 2018

Service has Changed for the Better Don’t know if you changed leadership but my most recent experience was way better than any of the previous times. The new concierge check in guy was a More

by ralphmartinez3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Henville
Jun 11, 2018 -

First Texas Honda responded

Ralph, we're so grateful for your review and feedback. We have recently changed management and we're always looking for new ways to improve. We do our very best to make the customer experience smooth and enjoyable. Thanks so much for being a customer of ours! See you next time. -The Team at First Texas Honda

June 05, 2018

Honda Accord Sport Lease First time leasing a Honda and it was a great experience. Will definitely go back to First Texas Honda when my lease is up. Thank you. More

by acawlfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arturo Ponce, John Bernhardt
Jun 09, 2018 -

First Texas Honda responded

We're glad to hear that it went smoothly! Thank you for choosing us to shop with and congratulations. -The Team at First Texas Honda

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