First Texas Honda

First visit to service dept. - Honda recall - great experien We did not purchase our vehicle here, but, when we received a recall notice from Honda about our airbags, we called and made an appointment. The woman We did not purchase our vehicle here, but, when we received a recall notice from Honda about our airbags, we called and made an appointment. The woman I spoke to on the phone was very friendly and helpful. Rose, I believe was her name. She said she would make sure we were given a complimentary loaner big enough for a large car seat. Chris was great. Got us in and out quickly. We left in a nice Odyssey. In under 2 hours, we received texted images and a phone call from Chris showing some issues the techs found while doing our recall service. We gave them the go-ahead to take care of 2 things and they were done in a timely manner. Our vehicle was ready for us on the Service Drive when we arrived. I would definitely bring my Element back here for any dealer necessary repairs. More

Great overall experience Great, efficient and friendly service. The coffee shop/waiting area allowed for me to peacefully accomplish work while I was getting a service on my c Great, efficient and friendly service. The coffee shop/waiting area allowed for me to peacefully accomplish work while I was getting a service on my car done. Service was fast, accompanied by great customer service and attention. More

Great staff and service Andre was great and helpful. Provided advice on what was needed for maintenance in the vehicle. Service was good and it's great that they have it av Andre was great and helpful. Provided advice on what was needed for maintenance in the vehicle. Service was good and it's great that they have it available on Sundays. More

Car purchase The folks at FTH were fantastic. Great customer service. Everyone treated me like the only customer they had all day. I highly recommend going to FTH The folks at FTH were fantastic. Great customer service. Everyone treated me like the only customer they had all day. I highly recommend going to FTH for your next car purchase or even service. I have been to their service department and it was just as good. Great place. More

Car Purchase This was my first time buying a car but Eddie helped make the whole process go smoothly. He didn't make you feel pressured and I could tell he cared a This was my first time buying a car but Eddie helped make the whole process go smoothly. He didn't make you feel pressured and I could tell he cared a lot about his customers. My favorite part about him was he was very accessible through texting and always responded to you promptly. I would definitely recommend him if you have to buy a Honda in Austin! More

Great staff and service Staff was great and explained everything. Did checks on other things in the car and advised when service would be needed. Even washed my car. Staff was great and explained everything. Did checks on other things in the car and advised when service would be needed. Even washed my car. More

Oil change Chris Buchanan was great and helpful, but 2 hr wait was a bit long. Chris helped me with understanding the suggested additives and talked about hondat Chris Buchanan was great and helpful, but 2 hr wait was a bit long. Chris helped me with understanding the suggested additives and talked about hondata with me which I will be getting soon. More

Great Service. As always, service was prompt and AJ kept me informed every step of the way. I recently moved to Elgin, but will keep coming to First Texas as the se As always, service was prompt and AJ kept me informed every step of the way. I recently moved to Elgin, but will keep coming to First Texas as the service is so great and I like the waiting area and everyone is so nice. Thanks! More

Great Service. Friendly staff. Everyone was completely friendly and helpful and never made me feel pressured about anything. They got me in and out in under 3 hours even though I d Everyone was completely friendly and helpful and never made me feel pressured about anything. They got me in and out in under 3 hours even though I didn't have an appointment. More