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First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

June 05, 2018

Great Service Amanda listened to what we wanted. Went into great detail about the vehicles features and how to use before the test drive. Very informative during More

by RLUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Angel, Kristin Hiler, Amanda Day
Jun 09, 2018 -

First Texas Honda responded

Rebecca, thank you for taking a moment to let us know how your experience went. Congratulations! -The Team at First Texas Honda

June 05, 2018

Service center Great experience going through the First Texas Honda service center. Andre was great. Very knowledgeable on my service plan that I currently have for More

by MichelleW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Jun 09, 2018 -

First Texas Honda responded

It makes us proud to know that our team was on the ball. Thank you, Michelle! -The Team at First Texas Honda

June 05, 2018

Efficient, courteous, and explain services needed very well Making an appointment online is a breeze; all staff and technicians are friendly, efficient and very professional; services needed were explained thor More

by kirstenpn
Recommend Dealer
Yes
Employees Worked With
Taylor Olson
Jun 09, 2018 -

First Texas Honda responded

We're so happy to read that everything went smoothly. Thanks for letting us know how we did! -The Team at First Texas Honda

June 05, 2018

Extraordinary Customer Service and Fast! Thank you Karl for addressing my specific Honda lease needs so quickly and efficiently. You and the whole team, including Matt and Charlie were great More

by mmayhew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Matthew Walton, Charlie Baldwin
Jun 09, 2018 -

First Texas Honda responded

Thank you for letting us know how your sales experience went! It's our goal to make the process fast, fair, and friendly. We appreciate your detailed review as it helps others to know what were all about! -The Team at First Texas Honda

June 01, 2018

I got just what I wanted and more As a long-time Honda CR-V owner, nothing pleases me more than finding my next forever car. It's even better when you find that your next forever deale More

by Cindy629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan, Carlos Contreras, Kristin Hiler
Jun 02, 2018 -

First Texas Honda responded

Cindy, we love reading reviews like yours! Our staff is hard at work finding ways to exceed customer's expectations and provide excellent service. We are so glad our efforts are paying off and you had a stellar buying experience. Thank you so much for the review and plentiful compliments. Happy cruising and take care. -The Team at First Texas Honda

May 28, 2018

Very helpful! Purchased a new Accord. I hate buying cars! Karl made the experience easy and painless. First Texas Honda is a great place to purchase your next car. More

by Nina L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
May 29, 2018 -

First Texas Honda responded

We believe that buying a car should be fun and exciting. :) We're thrilled to hear that Karl did not disappoint! Thank you so much for shopping with us and happy cruising. -The Team at First Texas Honda

May 28, 2018

Too bad financial office undercut excellent salesperson. The sales person is great and handled conflicting needs very professionally. Unfortunately, the financial office decided to pull a fast one and pressu More

by One thousand
Recommend Dealer
No
Employees Worked With
Karl Lewis, Anthony Herrera, Gregory Powell
Aug 06, 2018 -

First Texas Honda responded

We appreciate the praise and are happy to know that your sales experience was top notch! Please know that many customers find value in warranties such as the environmental protection. For example, for those with kids or pets, cloth seats can take on heavy damage during ownership. The warranty allows for an upholstery replacement should anything major occur. As with any warranty, they are simply designed to protect your investment. :) Thank you again and take care. -The Team at First Texas Honda

May 27, 2018

SO PLEASED! Everyone at First Texas Honda worked tirelessly on a very busy day to get me into just the right CVR! So thank you Jesse Sims & Gregory Powell & Cres More

by Janice B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sims, Gregory Powell, Cres Celestino
May 29, 2018 -

First Texas Honda responded

Janice, we can't thank you enough for shopping with us! Everyone here is working towards the same mission—to put our customers first. :) Thanks for the awesome review and we look forward to seeing you on the Service side of the building when the time comes. Take care. -The Team at First Texas Honda

May 21, 2018

Excellent salesman My first time getting a car there , good service. Very friendly understanding , of what I was looking for . I was thinking, I would have trouble findi More

by Los44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Vega
May 22, 2018 -

First Texas Honda responded

Congratulations on finding the perfect set of wheels! We train our staff to treat everyone like family and we're thrilled to hear that Jorge delivered a memorable experience. Thank you so much for both shopping with us and helping to spread the word about our location. Happy cruising! -The Team at First Texas Honda

May 21, 2018

A/C Service, 100K maintenance, and oil change Scheduled the repair on-line, which is very helpful and convenient. It was a breeze to get checked-in. Checking-out a loaner/rental car was quick an More

by 2010crv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
May 22, 2018 -

First Texas Honda responded

Our brand promise is all about delivering seamless experiences that exceed customer expectations. We're so happy to hear that our visit overall was convenient and smooth. Know that we are hard at work finding ways to do things better every single time and we greatly appreciate the feedback. See you next time! -The Team at First Texas Honda

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