
First Texas Honda
Austin, TX
Filter Reviews by Keyword
By Type
Showing 2,689 reviews
Great Service Amanda listened to what we wanted. Went into great detail about the vehicles features and how to use before the test drive. Very informative during Amanda listened to what we wanted. Went into great detail about the vehicles features and how to use before the test drive. Very informative during the test drive. Kept us within our budget. More
Service center Great experience going through the First Texas Honda service center. Andre was great. Very knowledgeable on my service plan that I currently have for Great experience going through the First Texas Honda service center. Andre was great. Very knowledgeable on my service plan that I currently have for my vehicle, and very nice. More
Efficient, courteous, and explain services needed very well Making an appointment online is a breeze; all staff and technicians are friendly, efficient and very professional; services needed were explained thor Making an appointment online is a breeze; all staff and technicians are friendly, efficient and very professional; services needed were explained thoroughly so I could make smart decisions; comfortable waiting area and bathroom are spotless; free refreshments are of very nice variety and quality and provided with full service and a smile. More
Extraordinary Customer Service and Fast! Thank you Karl for addressing my specific Honda lease needs so quickly and efficiently. You and the whole team, including Matt and Charlie were great Thank you Karl for addressing my specific Honda lease needs so quickly and efficiently. You and the whole team, including Matt and Charlie were great to work with. You guys listened to what I wanted, and were very informative and professional throughout the process. I appreciate how quickly (less than 3 hours start to finish) you were able to transition my current lease to the Honda Accord Sport 2.0T; which I am very happy with! It drives great and is just what I wanted. I highly recommend First Texas Honda, Karl and this rock star team in particular, hands down. I will send friends and family your way. Thanks again for everything! More
I got just what I wanted and more As a long-time Honda CR-V owner, nothing pleases me more than finding my next forever car. It's even better when you find that your next forever deale As a long-time Honda CR-V owner, nothing pleases me more than finding my next forever car. It's even better when you find that your next forever dealership is Texas owned and treats each new customer to the same outstanding customer service other high-end vehicle dealers offer their clients. A lot's changed in features available in the new 5th generation CR-V, and explaining and demonstrating it takes a special person who understands and loves what Honda has to offer. Gregory took wonderful and patient care in helping me choose the best model with the right options for me...and for that I will always be grateful. Getting used to all these new features is a little over-whelming, but I know that any questions or service I need will be answered promptly because I'll always be treated at First Texas as long-time and forever Honda owner and friend. Thanks to Gregory and all the staff who assisted me...I look forward to my next visit already!! More
Very helpful! Purchased a new Accord. I hate buying cars! Karl made the experience easy and painless. First Texas Honda is a great place to purchase your next car. Purchased a new Accord. I hate buying cars! Karl made the experience easy and painless. First Texas Honda is a great place to purchase your next car. More
Too bad financial office undercut excellent salesperson. The sales person is great and handled conflicting needs very professionally. Unfortunately, the financial office decided to pull a fast one and pressu The sales person is great and handled conflicting needs very professionally. Unfortunately, the financial office decided to pull a fast one and pressured us on warranty and on an un-needed "environmentl warranty" which cost $400.00 and is worth next to nothing. ("Will clean spilled coffee for free.") Fool me once ... You know the rest. More
SO PLEASED! Everyone at First Texas Honda worked tirelessly on a very busy day to get me into just the right CVR! So thank you Jesse Sims & Gregory Powell & Cres Everyone at First Texas Honda worked tirelessly on a very busy day to get me into just the right CVR! So thank you Jesse Sims & Gregory Powell & Cres Celestino. I know I can rely on great service when the time comes! More
Excellent salesman My first time getting a car there , good service. Very friendly understanding , of what I was looking for . I was thinking, I would have trouble findi My first time getting a car there , good service. Very friendly understanding , of what I was looking for . I was thinking, I would have trouble finding a good deal. And the car , was wat I was looking for . I would suggest friends and family to go se Jorge Vega . Any day for a good price and car . Excellent service overall.👍 More
A/C Service, 100K maintenance, and oil change Scheduled the repair on-line, which is very helpful and convenient. It was a breeze to get checked-in. Checking-out a loaner/rental car was quick an Scheduled the repair on-line, which is very helpful and convenient. It was a breeze to get checked-in. Checking-out a loaner/rental car was quick and easy. Chris Sutton was tech advisor and did a great job. Only improvement request: Please double-check washer fluid levels before returning car to customer. More