Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
First Texas Honda
Austin, TX
2,689 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,689 reviews
May 07, 2018
Promised and delivered We were looking for a Honda Clarity Touring in Moonlight Forest. They claimed to have one to see, but as we live in Temple, we had to plan a day to g We were looking for a Honda Clarity Touring in Moonlight Forest. They claimed to have one to see, but as we live in Temple, we had to plan a day to go visit. The car was just as advertised, with a price reduction from MSLP, and was ready to sell. Our trade-in was valued close to Kelly Bluebook estimates, as their agency does a large volume of business and had a need to sell our Civic Hybrid. We weren't certain what we would buy when we went there, but all was as we hoped, and we qualified for Honda's special promotion (1.9% financing). We added some trim and tinting, which they scheduled with us for later in the week. When I returned for the work, they gave me a loaner car and completed the work in less than a day. More
by Syddny
Employees Worked With
Kristin Hiler, Kathryn Lampert, Jared Robinson
May 07, 2018
A Friend Indeed I brought my Fit in, without an appointment, and unknowingly needing a flat fixed. I was kept updated on the progress and asked, at each point, about I brought my Fit in, without an appointment, and unknowingly needing a flat fixed. I was kept updated on the progress and asked, at each point, about which course of action I wished to take. The car was ready well within the time needed. Everyone I dealt with was courteous, knowledgeable and helpful. More
by DonAubri
Employees Worked With
Patrick Cornelius
May 07, 2018
Plenty of service personnel, smart and efficient. Replaced lost key fob which required technical expertise to reprogram etc. They knew what they were doing, completed the work in a few hours, and the Replaced lost key fob which required technical expertise to reprogram etc. They knew what they were doing, completed the work in a few hours, and the price was reasonable. We were from out of town and appreciated finding the right place to get the work done. While waiting to log in, they checked under my hood and all of my tires and explained what the deal was with replacing the fob. Thanks! More
by jthompson
Employees Worked With
AJ Cuevas, Christopher Sutton
May 06, 2018
Maintenance Had the oil changed and tires rotated in a timely and satisfactory way; also enjoyed the coffee while waiting. I was informed of all work done by a kn Had the oil changed and tires rotated in a timely and satisfactory way; also enjoyed the coffee while waiting. I was informed of all work done by a knowledgeable service provider. More
by Cargal
Employees Worked With
Joseph An, Chris Buchanan
May 06, 2018
Great experience Overall great experience purchasing my new vehicle. Karl was excellent and very helpful and I am super excited with my new vehicle. Would definitely r Overall great experience purchasing my new vehicle. Karl was excellent and very helpful and I am super excited with my new vehicle. Would definitely recommend anyone looking for a new vehicle to come here. More
by Sylviat08
Employees Worked With
Karl Lewis
May 06, 2018
Thanks guys! I ran into a problem with my car while visiting Austin and First Texas Honda came through right away and then some! Excellent service and facilities! I ran into a problem with my car while visiting Austin and First Texas Honda came through right away and then some! Excellent service and facilities! More
by JSanchez
Employees Worked With
AJ Cuevas, Marty Rex
May 06, 2018
Friday, 10:30 am. I arrived during a horrible rain storm. The man assisting me, whose name I believe was Fred, was quick and polite and concerned about getting me out I arrived during a horrible rain storm. The man assisting me, whose name I believe was Fred, was quick and polite and concerned about getting me out of the rain as soon as possible. He checked on me several times during the time I waited. My wait time was shorter than I expected and shorter than Fred had estimated. He was very clear in explaining what my car needed and what options I had. I could not have been more pleased. More
by nan
Employees Worked With
Fred Mathis
May 06, 2018
Satisfied Repeat Customer Jared went the extra mile to locate the car with the specific features and the color that my son wanted and had it picked up promptly from another dea Jared went the extra mile to locate the car with the specific features and the color that my son wanted and had it picked up promptly from another dealership. This is the third new Honda my family has purchased from First Texas Honda, and we would recommend this dealership. More
by HondaDrivers
Employees Worked With
Christian Mancheno, Arturo Ponce, Jared Robinson
May 04, 2018
Great experience It was very nice doing business with Eddie. He is friendly and knowledgeable about cars . He made sure I stayed comfortable during the whole process. It was very nice doing business with Eddie. He is friendly and knowledgeable about cars . He made sure I stayed comfortable during the whole process. More
by Murali
Employees Worked With
Eddie Sifuentes
May 04, 2018
Satisfied Customer This was my first experience with the First Texas Honda Service Department. I was impressed with their professionalism, courtesy and the timeliness This was my first experience with the First Texas Honda Service Department. I was impressed with their professionalism, courtesy and the timeliness of the service provided. I do plan to visit this service center again in the future. More
by ckcm
Employees Worked With
Chris Buchanan
