Back

First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

Directions

By Type

Showing 2,689 reviews

May 02, 2018

Easy and pleasant Easy process overall and love the waiting area. Everyone answered my questions in a friendly way. Do wish it was more clear where to go to "check o More

by Honda Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
May 05, 2018 -

First Texas Honda responded

Thanks for your review! It's great to know that your experience was a positive one. We appreciate the feedback as we value our customers' opinions as we evolve. Thank you again and see you next time. -The Team at First Texas Honda

May 02, 2018

THE BEST GROUP OF PROFESSIONAL EMPLOYEES!! ADD KRISTIN HILER I wrote a review the other day and forgot to mention Mike!! SO. SORRY. SO MANY INDIVIDUALS HELPED ME!!!! NOW ADD KRISTIN HILER!!!! EMAILED ALL MY PAPE More

by OCEANSIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Broderick, Kristin Hiler, Mike Schwartz, Ashley Gilley, Jared Robinson
May 03, 2018 -

First Texas Honda responded

Maryanne, we’re so grateful for your outpouring praise! Thank you so much for selecting us to help you find a vehicle. We’ll pass the compliments along to the entire team, too. :) Best wishes. -The Team at First Texas Honda

May 02, 2018

Requiring a title is ridiculous! Everyone sought to be helpful. Salesperson Aaron Garcia was very thorough and left nothing to chance. All very courteous and respectful. Why such an More

by jefakin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Broderick, Carlos Contreras, Aaron Garcia, Kristin Hiler, Kathryn Lampert
May 03, 2018 -

First Texas Honda responded

Thank you so much for being a customer of ours! We're thrilled to hear that everything went smoothly. Please know that the 25 word minimum is a DealerRater requirement. We're happy for every review, regardless of the length. :) Congratulations and take care! -The Team at First Texas Honda

April 30, 2018

Jay and Paul rock!! Jay went out of his way to make sure that I was happy with the repairs. Paul did a test drive with me and felt what I was talking about. This kind o More

by mslocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul and Jay!!, Jay Jank
May 01, 2018 -

First Texas Honda responded

Susie, when you’re happy, we’re happy. :) Thank you for entrusting us with your vehicle time and time again. Seeing familiar faces make our jobs even better! See you next time. -The Team at First Texas Honda

April 27, 2018

Extra Mile Service Would like to commend Anthony H. for the excellent customer service. Got incomplete job from another Honda dealership, Anthony was able to understand More

by DrivingDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
Apr 30, 2018 -

First Texas Honda responded

We're so grateful for your praise and review! It's been our goal from the start to deliver excellence and we're happy to know that Anthony did not disappoint. We'll work hard to continue to earn your business and recommendation. :) See you next time. -The Team at First Texas Honda

April 27, 2018

It's like they read my mind!! I called the day before I took my car in and told Jorge what I had in mind. When I brought my CRV in for appraisal Jorge had options for me to conside More

by carrollcpr
Recommend Dealer
Yes
Employees Worked With
Jorge Vega, Kristin Hiler, Kathryn Lampert
May 01, 2018 -

First Texas Honda responded

Carroll, we couldn’t be happier to read your review! It’s our mission to make every customers leasing experience as pleasant and easy as yours was with Jorge. :) Thanks so much for choosing First Texas Honda.

April 25, 2018

Great Service I must say, for my first visit to First Texas Honda, this was a great service experience. Fred, my service advisor provided me with all the service c More

by jdcyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosalinda Gomez, Fred Mathis
May 01, 2018 -

First Texas Honda responded

We want to thank you for sharing your experience with us! Our entire team works effortlessly to make every service visit smooth and painless. We so appreciate you taking notice. :) Thanks for giving us a shot and we hope to see you next time! -The Team at First Texas Honda

April 25, 2018

Bought our first van Peter De our sales person was amazing! Peter, made the sale really easy for us with no pressure and he made sure we were comfortable for the van of ou More

by Chen80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Deneergaard
May 01, 2018 -

First Texas Honda responded

Our main mission is to make our customers feel at home and welcome. :) Thanks for letting us know how we did! -The Team at First Texas Honda

April 23, 2018

Relaxing, friendly service with a great atmosphere Worked with Karl Lewis and couldn't of had a better experience! Friendly, helpful and went out of his way to put my daughter in the car she was lookin More

by Billy E Snyder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis
May 01, 2018 -

First Texas Honda responded

We pride ourselves on delivering an excellent experience. :) Thanks for sharing, Billy. Congratulations to you both! -The Team at First Texas Honda

April 23, 2018

quick and easy we made an appointment to have some work done. They were on time, fixed it quickly and got us out of there. Jonathan also gave us some good advice. More

by Jim McDaniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Henville
May 01, 2018 -

First Texas Honda responded

Jim, we’re grateful that you took a moment to let us know how we’re doing! If there anything we can help with down the road, we’ll be here. Best wishes. -The Team at First Texas Honda

...
186
...