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First Texas Honda

Austin, TX

4.7
2,695 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,695 reviews

May 03, 2018

Surprised express service discontinued. I didn't make an appt expecting express service still available. No worries, I got in and car was delivered back at the time promised. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
May 05, 2018 -

First Texas Honda responded

Thank you, Bob! It's our goal to serve every customer effortlessly. See you again next time! -The Team at First Texas Honda

May 03, 2018

Great sevice! I started coming here 4 or 5 years ago. They are always honest and do a good job. A couple of years ago I got an excellent deal on a trade in. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
May 05, 2018 -

First Texas Honda responded

Mary, we're so appreciative to have customers like you. Thank you for your support throughout the years and we look forward to serving you for many more to come! -The Team at First Texas Honda

May 03, 2018

Had oil change Made appointment on line and work done in time promised and everyone was friendly and a pleasant place to wait. The only unplesant thing was the traf More

by edwards, buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
May 05, 2018 -

First Texas Honda responded

We’re glad to hear that everything went smoothly! Thanks for choosing us, Buck. Traffic in Austin can definitely be a pain. We’ve extended our Service hours as of late 2017 to help make pick up and drop off easier. :) -The Team at First Texas Honda

May 03, 2018

Very Professional Service Christopher Sutton took the time to make sure all my questions, about the service were answered. His professional service at drop off to pick up is ve More

by ChrisSteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
May 05, 2018 -

First Texas Honda responded

Thank you for the great review! Creating excellent experiences is our top priority. We will continue working hard to earn both your business and your recommendation. :) -The Team at First Texas Honda

May 03, 2018

Surprisingly painless! Not at all what we expected in a car-buying experience. Everyone was friendly, thorough and didn't play the usual games. We'll be back. More

by kathyc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Contreras, Alex Herrera, Daniel Benson
May 05, 2018 -

First Texas Honda responded

Kathy, we're so happy that you chose us to do business with! Thank you for helping to spread the good word about our location. -The Team at First Texas Honda

May 03, 2018

Great Experience Carl Lewis provided a smooth experience in new car buying. He was knowledgeable, friendly, and no pressure. He is a Veteran who served his country and More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Lewis, Daniel Benson
May 05, 2018 -

First Texas Honda responded

We're proud to offer a diverse staff that can individually relate to the community that represents Austin. :) Thank you so much for being a customer of ours! Congratulations on the vehicle. -The Team at First Texas Honda

May 02, 2018

Requiring a title is ridiculous! Everyone sought to be helpful. Salesperson Aaron Garcia was very thorough and left nothing to chance. All very courteous and respectful. Why such an More

by jefakin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Broderick, Carlos Contreras, Aaron Garcia, Kristin Hiler, Kathryn Lampert
May 03, 2018 -

First Texas Honda responded

Thank you so much for being a customer of ours! We're thrilled to hear that everything went smoothly. Please know that the 25 word minimum is a DealerRater requirement. We're happy for every review, regardless of the length. :) Congratulations and take care! -The Team at First Texas Honda

May 02, 2018

Easy and pleasant Easy process overall and love the waiting area. Everyone answered my questions in a friendly way. Do wish it was more clear where to go to "check o More

by Honda Review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
May 05, 2018 -

First Texas Honda responded

Thanks for your review! It's great to know that your experience was a positive one. We appreciate the feedback as we value our customers' opinions as we evolve. Thank you again and see you next time. -The Team at First Texas Honda

May 02, 2018

THE BEST GROUP OF PROFESSIONAL EMPLOYEES!! ADD KRISTIN HILER I wrote a review the other day and forgot to mention Mike!! SO. SORRY. SO MANY INDIVIDUALS HELPED ME!!!! NOW ADD KRISTIN HILER!!!! EMAILED ALL MY PAPE More

by OCEANSIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Broderick, Kristin Hiler, Mike Schwartz, Ashley Gilley, Jared Robinson
May 03, 2018 -

First Texas Honda responded

Maryanne, we’re so grateful for your outpouring praise! Thank you so much for selecting us to help you find a vehicle. We’ll pass the compliments along to the entire team, too. :) Best wishes. -The Team at First Texas Honda

April 30, 2018

Jay and Paul rock!! Jay went out of his way to make sure that I was happy with the repairs. Paul did a test drive with me and felt what I was talking about. This kind o More

by mslocker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul and Jay!!, Jay Jank
May 01, 2018 -

First Texas Honda responded

Susie, when you’re happy, we’re happy. :) Thank you for entrusting us with your vehicle time and time again. Seeing familiar faces make our jobs even better! See you next time. -The Team at First Texas Honda

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