
First Texas Honda
Austin, TX
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Easy and pleasant Easy process overall and love the waiting area. Everyone answered my questions in a friendly way. Do wish it was more clear where to go to "check o Easy process overall and love the waiting area. Everyone answered my questions in a friendly way. Do wish it was more clear where to go to "check out" at the end. Maybe that can be improved. More
THE BEST GROUP OF PROFESSIONAL EMPLOYEES!! ADD KRISTIN HILER I wrote a review the other day and forgot to mention Mike!! SO. SORRY. SO MANY INDIVIDUALS HELPED ME!!!! NOW ADD KRISTIN HILER!!!! EMAILED ALL MY PAPE I wrote a review the other day and forgot to mention Mike!! SO. SORRY. SO MANY INDIVIDUALS HELPED ME!!!! NOW ADD KRISTIN HILER!!!! EMAILED ALL MY PAPERWORK! TY. FOR LOWERING MY BLOOD PRESSURE😍😍 Y'ALL ARE ALL AWESOME. MIKE PERSONALLY CALLED ME IN CA. WENT OVER ALL THE PAPERWORK AND OPTIONS IN DETAIL!! THANK YOU MARYANNE. More
Requiring a title is ridiculous! Everyone sought to be helpful. Salesperson Aaron Garcia was very thorough and left nothing to chance. All very courteous and respectful. Why such an Everyone sought to be helpful. Salesperson Aaron Garcia was very thorough and left nothing to chance. All very courteous and respectful. Why such an arbitrary requirement as 25 word minimum? More
Jay and Paul rock!! Jay went out of his way to make sure that I was happy with the repairs. Paul did a test drive with me and felt what I was talking about. This kind o Jay went out of his way to make sure that I was happy with the repairs. Paul did a test drive with me and felt what I was talking about. This kind of service and customer care is way above the mark and I am so thankful! It's why I keep coming back! Thanks guys! Susie More
Extra Mile Service Would like to commend Anthony H. for the excellent customer service. Got incomplete job from another Honda dealership, Anthony was able to understand Would like to commend Anthony H. for the excellent customer service. Got incomplete job from another Honda dealership, Anthony was able to understand and empathize with my situation and ultimately finishing up the incomplete , half-baked job without compromising First Texas business policy and interests. Guess every dealership is able to provide the standard, basic services, what Anthony delivered is something beyond the status quo which I call " Extra Mile Service " , I'm a happy customer and highly recommends Anthony H. and First Texas :-) More
It's like they read my mind!! I called the day before I took my car in and told Jorge what I had in mind. When I brought my CRV in for appraisal Jorge had options for me to conside I called the day before I took my car in and told Jorge what I had in mind. When I brought my CRV in for appraisal Jorge had options for me to consider from lease or purchase to options to save money on things I could add to the vehicle later. I left with a 2018 Pilot EX that I am looking forward to leasing for three years. More
Great Service I must say, for my first visit to First Texas Honda, this was a great service experience. Fred, my service advisor provided me with all the service c I must say, for my first visit to First Texas Honda, this was a great service experience. Fred, my service advisor provided me with all the service cost and charges up front so I knew what the cost would be even before my vehicle was pulled into a service bay. The customer lounge was exceptional, all the drinks and snacks you wanted, and a fantastic classical guitarist playing to make the time there enjoyable. Thanks You for making me feel like somebody. More
Bought our first van Peter De our sales person was amazing! Peter, made the sale really easy for us with no pressure and he made sure we were comfortable for the van of ou Peter De our sales person was amazing! Peter, made the sale really easy for us with no pressure and he made sure we were comfortable for the van of our choice. Will be back again! More
Relaxing, friendly service with a great atmosphere Worked with Karl Lewis and couldn't of had a better experience! Friendly, helpful and went out of his way to put my daughter in the car she was lookin Worked with Karl Lewis and couldn't of had a better experience! Friendly, helpful and went out of his way to put my daughter in the car she was looking for.... More
quick and easy we made an appointment to have some work done. They were on time, fixed it quickly and got us out of there. Jonathan also gave us some good advice. we made an appointment to have some work done. They were on time, fixed it quickly and got us out of there. Jonathan also gave us some good advice. More