
First Texas Honda
Austin, TX
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very satisfied When I went for oil change a guy guided to go different line. Very helpful. Another person came and asked about the problem. It was quick, attentive, When I went for oil change a guy guided to go different line. Very helpful. Another person came and asked about the problem. It was quick, attentive,friendly service. More
Great service, caring, and attention to detail. I couldn't have been more pleased. Service was quick and efficient, my questions were answered, and my concerns addressed. Thank you, Wesley, and Firs I couldn't have been more pleased. Service was quick and efficient, my questions were answered, and my concerns addressed. Thank you, Wesley, and First Texas Honda. More
Honda Ridgeline service Routine maintenance on my 2018 Ridgeline. Service cost was exactly as quoted, and completed ahead of schedule. Technician even discovered a problem wi Routine maintenance on my 2018 Ridgeline. Service cost was exactly as quoted, and completed ahead of schedule. Technician even discovered a problem with a tire that I was unaware of, and repaired under extended warranty. More
Great Service! I was promptly greeted by a service assistant that got me my service adviser without delay. The car was worked on shortly after and we even got it ba I was promptly greeted by a service assistant that got me my service adviser without delay. The car was worked on shortly after and we even got it back ahead of the time the adviser promised. I am very satisfied with First Texas Honda. More
Check engine light I brought my Honda in without an appointment because the check engine light went on. The problem was fixed and I was on my way in just a couple of h I brought my Honda in without an appointment because the check engine light went on. The problem was fixed and I was on my way in just a couple of hours, Thanks to Anthony Herrera for taking such good care of me. More
Great service My Honda is 2009, but I still do all my service at First Texas. They make me feel safe in my car. They tell me about what needs to be done now and wha My Honda is 2009, but I still do all my service at First Texas. They make me feel safe in my car. They tell me about what needs to be done now and what might be coming up at next service appointment. More
Solving intermittent ignition problem There were two repairs, one Friday to do recall work for the ignition (revise battery sensor), actually a visit Monday to pursue potential battery con There were two repairs, one Friday to do recall work for the ignition (revise battery sensor), actually a visit Monday to pursue potential battery concerns but my car was not technically taken for service, and appointment Tuesday/ Wed to identify and repair the problem. Anthony Herrera and his team found the problem was an intermittent malfunction in the starter. It took a lengthy test phase to identify the problem. I was grateful to get a loaner vehicle for the days the car was under repair. The personnel who process the pick up and drop off of rental cars are very efficient, friendly, and helpful. Both loaner cars were clean and ran smoothly. My thanks go out also to the person who screens the phone calls for service and schedules appointments. She took into account my frustration of sitting for 20 to 30 minutes before being helped at check in and gave me a less hectic appointment hour. That went very well with a fairly short wait at check in. More
Excellent Experience Over the years we've come to trust First Texas Honda for all our automotive needs or concerns. Everyone we meet is anxious to help. No hassle deals ar Over the years we've come to trust First Texas Honda for all our automotive needs or concerns. Everyone we meet is anxious to help. No hassle deals are great. We'll be returning again. More
Not just painless but pleasant My latest experience working with First Texas Honda on the purchase of my Civic Si was the easiest and most pleasant experience I have had purchasing My latest experience working with First Texas Honda on the purchase of my Civic Si was the easiest and most pleasant experience I have had purchasing a car. The salesman was professional and thorough, answered any questions I had, and was always prompt with his responses to my inquiry. Once onsite we breezed through the necessary details and paperwork in record time and I was on my way. I could not have asked for a more agreeable experience and I look forward to my next visit to First Texas. More
Excellent customer service! I had a great experience recently working with Fred Mathis at First Texas Honda who went above and beyond to make sure that my vehicle was well taken I had a great experience recently working with Fred Mathis at First Texas Honda who went above and beyond to make sure that my vehicle was well taken care of. I really appreciate it! More