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First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

April 22, 2018

very satisfied When I went for oil change a guy guided to go different line. Very helpful. Another person came and asked about the problem. It was quick, attentive, More

by meena adhikary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
May 01, 2018 -

First Texas Honda responded

Thank you, Meena! We do our very best to make each visit speedy and painless. :) See you next time! -The Team at First Texas Honda

April 21, 2018

Great service, caring, and attention to detail. I couldn't have been more pleased. Service was quick and efficient, my questions were answered, and my concerns addressed. Thank you, Wesley, and Firs More

by Barbara Prema Strecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Shook, Rene Rodriguez, Wesley Warmke
Apr 21, 2018 -

First Texas Honda responded

Barbara, we're so happy to have had the opportunity to serve you. Thanks for choosing us! -The Team at First Texas Honda

April 21, 2018

Honda Ridgeline service Routine maintenance on my 2018 Ridgeline. Service cost was exactly as quoted, and completed ahead of schedule. Technician even discovered a problem wi More

by skykingtx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
May 01, 2018 -

First Texas Honda responded

We do our best to deliver exactly what we promise, and then some, whenever possible! Thanks for choosing us for your service needs! -The Team at First Texas Honda

April 20, 2018

Great Service! I was promptly greeted by a service assistant that got me my service adviser without delay. The car was worked on shortly after and we even got it ba More

by 356patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Apr 21, 2018 -

First Texas Honda responded

Patrick, when you're happy, we're happy. :) Thanks for letting us know how we did and we look forward to seeing you next time. -The Team at First Texas Honda

April 20, 2018

Check engine light I brought my Honda in without an appointment because the check engine light went on. The problem was fixed and I was on my way in just a couple of h More

by PeterPal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera
Apr 21, 2018 -

First Texas Honda responded

We're happy to know that we could help you out swiftly in your time of need! Thank you for the kind review, Peter. -The Team at First Texas Honda

April 20, 2018

Great service My Honda is 2009, but I still do all my service at First Texas. They make me feel safe in my car. They tell me about what needs to be done now and wha More

by Mimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Apr 21, 2018 -

First Texas Honda responded

Mimi, thank you for being a customer of ours and a fan of what we do! We look forward to seeing you next time. -The Team at First Texas Honda

April 19, 2018

Solving intermittent ignition problem There were two repairs, one Friday to do recall work for the ignition (revise battery sensor), actually a visit Monday to pursue potential battery con More

by Bises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera, Anthony Bain, Taylor Olson
Apr 20, 2018 -

First Texas Honda responded

Tamara, we're so happy that we could help get your vehicle back on the road smoothly. Thank you for taking a moment to share your experience with us! Our staff is hard at work finding ways to exceed customer's expectations and provide seamless service. :) Let us know if we can assist with anything down the road and until then, best wishes. -The Team at First Texas Honda

April 19, 2018

Excellent Experience Over the years we've come to trust First Texas Honda for all our automotive needs or concerns. Everyone we meet is anxious to help. No hassle deals ar More

by Robert Flores
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schwartz, AJ Cannon
Apr 20, 2018 -

First Texas Honda responded

Wow, Robert. Thank you so much for the compliments. It's our pleasure to be your Service Center of choice--we'll work hard to continue to earn your business. See you next time! -The Team at First Texas Honda

April 19, 2018

Not just painless but pleasant My latest experience working with First Texas Honda on the purchase of my Civic Si was the easiest and most pleasant experience I have had purchasing More

by babybaraka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Powell
Apr 20, 2018 -

First Texas Honda responded

Reviews like yours are music to our ears! We believe that the car shopping journey should be fun and exciting. :) Thank you for the awesome compliments and we look forward to the next opportunity to assist. -The Team at First Texas Honda

April 18, 2018

Excellent customer service! I had a great experience recently working with Fred Mathis at First Texas Honda who went above and beyond to make sure that my vehicle was well taken More

by Allison Amador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank, Fred Mathis
Apr 20, 2018 -

First Texas Honda responded

Allison, thank you for selecting us! We'll always be here to help. :) We're grateful for the awesome review. Best wishes. -The Team at First Texas Honda

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