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First Texas Honda

Austin, TX

4.7
2,694 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,694 reviews

August 01, 2022

Every person I dealt with during the process of buying my new car was nice to work with and did not put pressure me on my decisions. I have been coming here several years and have also been very pleased wit More

by bbridger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nina Barrerra was also excellent to work with., Joseph An, Jack Kresky, Dan Boone
Aug 15, 2022 -

First Texas Honda responded

Bbridger, we are delighted to hear that your recent experience exceeded your expectations! It's amazing to see that our Joseph, Dan, and Jack really knocked it out of the park & were able to get you into an awesome new vehicle. We are grateful for your continued support and we cannot wait to welcome you back again in the future. Thanks so much and happy cruising! :) - The Team at First Texas Honda

August 01, 2022

Service was extremely efficient, even including an external wash and a video walkthrough of the vehicle. Staff were courteous and helpful. More

by JRidz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert, Scott Bailey
Aug 12, 2022 -

First Texas Honda responded

JRidz, thank you for leaving this friendly message for our service department! We are overjoyed to see that you were impressed with everything from start to finish. :) - The Team at First Texas Honda

July 30, 2022

Andre Kamouie went above and beyond in guiding my Accord and me through the latest scheduled maintenance. I have had nothing but excellent experiences with my service from First Texas Honda. More

by Paul70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Funk, Andre Kamouie
Aug 12, 2022 -

First Texas Honda responded

Paul, thanks so much for choosing us to assist you with your vehicle's servicing needs! It makes us so proud to see this amazing feedback for Andre. If there is anything we can help with in the future, please do not hesitate to let us know. We appreciate your continued support! :) - The Team at First Texas Honda

July 30, 2022

Easy to schedule routine maintenance service , good early communication on service process . Need to improve on providing customer with length of service . Oil change took 1 hour 45 minutes even with a sched More

by Carlosbiarritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ramirez
July 28, 2022

As an elderly single woman it means so much to be in the hands of people I can totally trust and know I am being taken care of by their expert team! Have gone to FTH for years and won’t go anywhere else! More

by luannas3
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
Jul 28, 2022 -

First Texas Honda responded

Luannas3, it is always a joy seeing you at our place! We're thrilled to see that our team has consistently knocked it out of the park every time you have come here, and we are so thankful to have your support. The next time you are in need of assistance, we've got your back! Thank you so much, and have a wonderful day. :) - The Team at First Texas Honda

July 28, 2022

Great service experience with Bobby Mills. Was fully informed of scope of work, costs associated, as well as expected wait time while having a great cup of coffee! First Texas Honda will be ou More

by Hannes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Mills
Jul 28, 2022 -

First Texas Honda responded

Hannes, we are passionate about delivering seamless experiences just like this! Thank you for taking the time to write up some words of encouragement and support for Bobby. Additionally, it's really great to know that you enjoyed our complimentary cafe; it is such a cool touch to our dealership! We hope you have a great day and we cannot wait to welcome you back again in the future. :) - The Team at First Texas Honda

July 27, 2022

Great service and is an excellent dealership campus to wait at. A very positive experience. More

by Nehal Shah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Deckert
Jul 28, 2022 -

First Texas Honda responded

Thank you for coming on here to share this excellent feedback, Nehal! We cannot wait to welcome you back again in the future. :) - The Team at First Texas Honda

July 23, 2022

Ivan H. was the one who helped me get my car serviced. Let me tell you, he is awesome. Thanks Ivan! More

by Ericalynngarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Heredia
Jul 28, 2022 -

First Texas Honda responded

Erica, thank you for supporting what we do here and for leaving this thoughtful note for Ivan! Reviews like this are the best compliment we could ever ask for, and we will be sure to give Ivan a shout-out for his outstanding work. We are grateful to have you as our client and we look forward to the next time we can assist. Thanks a million! :) - The Team at First Texas Honda

July 23, 2022

Anthony Herrera and the team were awesome. I was surprised at how quickly they got everything done. I was also surprised the rental car was free with my service. Thanks guys! Keep up the good More

by lunchbox68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Herrera, Bobby Mills
Jul 28, 2022 -

First Texas Honda responded

Lunchbox68, you are too kind! We agree, Anthony is top-notch and we feel incredibly blessed to have him as part of the team. Additionally, we're so happy that you were able to take advantage of one of our complimentary loaners; they are such a huge help! Thanks so much for supporting us, and we'll see you next time. :) - The Team at First Texas Honda

July 22, 2022

Jay Jenk was great about returning my call and lisening to my concerns about my Honda and setting up an appointment for me the next day. Billy was also great, very knowledgeable about my car. Jay also is v More

by autumnan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Jul 28, 2022 -

First Texas Honda responded

Autumnan, we can't thank you enough for this amazing review you have left for Jay and Billy! They are both so awesome and we will be sure to share your super kindhearted message with them. We are extremely grateful for this raving feedback, and we sincerely hope that you will be back to see us again in the future. Thank you so much, and have a great day! :) - The Team at First Texas Honda

Jul 30, 2022 -

autumnan responded

Thank you, thank you and you are welcome

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