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First Texas Honda

Austin, TX

4.7
2,689 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,689 reviews

March 11, 2018

Recall work Had recall work done. Faster than I expected it to be. I too work for an automotive shop. I which is why I put that your prices are poor. Over $110 fo More

by Clind8810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Mar 13, 2018 -

First Texas Honda responded

Thanks for your praise on our recall services! We're happy to see that your experience was positive overall. Regarding the pricing you overheard, wiper blade inserts cost only $12.77 for the pair plus a $5.95 labor to install on a 2018 Accord for example. Please know that our Technicians are Honda Certified and the parts/fluids are also Honda Genuine; as such, we're competitively priced for parts and services with other Honda dealerships in the region. We're proud to provide a premium service and quality parts to keep every Honda running in top condition. :) We're grateful for the review and hope to see you again down the road for other routine maintenance needs. -The Team at First Texas Honda

March 10, 2018

Great service The service department fit me in within fifteen minutes of my call. The work was done quickly and Jeremy was excellent at keeping me informed of pro More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Graves
Mar 12, 2018 -

First Texas Honda responded

Thank you for the praise, Craig. :) We work hard to deliver an excellent experience from start to finish. See you next time. -The Team at First Texas Honda

March 09, 2018

Love my fit and the dealership! Chris was very prompt, friendly and professional. I brought the car in for a recall issue and it was in and out in a couple of hours. Great Service More

by love that fit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
Mar 10, 2018 -

First Texas Honda responded

We'll always be here for your service needs and we're grateful for the review! Take care and we'll see you next time. -The Team at First Texas Honda

March 09, 2018

Personal, Caring and Great Service DJ was awesome. Honda was the only one who could diagnose my problem with my vehicle. DJ kept me updated and was very caring and provided great serv More

by sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard
Mar 10, 2018 -

First Texas Honda responded

That's what we're here for, Sylvia! :) Our Honda Certified Technicians are pretty outstanding and we're grateful to have such a talented crew, DJ included. Thanks so much for your praise. -The Team at First Texas Honda

March 09, 2018

Maintenance Everything went well. Andre did a fine job. Good communication about everything. It was for annual maintenance for my 2013 Civic hybrid and state i More

by bill13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Mar 10, 2018 -

First Texas Honda responded

Bill, it makes us proud to know that your visit went smoothly. We're so happy to have your support as a customer and look forward to seeing you next time. -The Team at First Texas Honda

March 09, 2018

Gregory Ryan is best so as First Texas Honda I wanted a HONDA. On road, in Austin, all HONDA number plates says FIRST TEXAS HONDA. My 9/10 HONDA owner friends has from FIRST TEXAS HONDA dealershi More

by AK@Dell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan
Mar 10, 2018 -

First Texas Honda responded

Thank you very much for the praise! We're so happy to know that we're number on your eyes. :) Our pricing is known as hassle-free to make the buying experience as pleasant as it can be, just as you witnessed! Enjoy your new set of wheels and take care. -The Team at First Texas Honda

March 08, 2018

As usual fast, thorough and courteous service. Mr. Sutton made every aspect of the service experience easy for me the customer. He was friendly, professional, and thoroughly explained the service n More

by Pecora1220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Sutton
Mar 10, 2018 -

First Texas Honda responded

Thank you so much for the kind words. :) Finding a talented staff of employees who are passionate about assisting our customers is among our top priorities! -The Team at First Texas Honda

March 07, 2018

Anthony Bain....rocks!!!! Was worried after our "Trudy Adams' had moved on but we were referred to Anthony Bain by our trusted sales rep Grey Ryan. Anthony was great and kept More

by Mikebrit57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan, Anthony Bain, Chris Buchanan
Mar 09, 2018 -

First Texas Honda responded

Mike, thanks for being a loyal customer of ours. We're happy to know that Anthony and Chri took such good care of you. :) See you next time! -The Team at First Texas Honda

March 06, 2018

Recall and other services Chris was great to work with and kept me informed on the progress of my car during its service call. Helped with securing a loaner and checking me out More

by Jon Alter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Buchanan
Mar 07, 2018 -

First Texas Honda responded

Jon, we appreciate you letting us know how we did. :) Thank you for the praise and for your support as a customer. We'll see you next time! -The Team at First Texas Honda

March 06, 2018

Great Service! Chris Buchanan took really great care of my vehicle! DJ helped bring my car around & check me out to help out. Chris also went above and beyond gettin More

by val9898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard, Chris Buchanan
Mar 07, 2018 -

First Texas Honda responded

Thanks so much for selecting us, Val! We're proud to know that Chris and DJ left you with a great impression. :) We look forward to assisting you next time. -The Team at First Texas Honda

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