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First Texas Honda

Austin, TX

4.8
2,637 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,637 reviews

January 13, 2018

Perfect Thank you for making my experience stress free. I am very happy with my new car. Everyone worked quickly, and I was able to get my new car fast. Th More

by Jessocr8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff for insurance, Christian Mancheno, Kristin Hiler
Jan 15, 2018 -

First Texas Honda responded

We appreciate the praise and review! It's our goal to make every experience a positive one. :) Thanks and take care. -The Team at First Texas Honda

January 13, 2018

Never Disappointed Jay Jank has been my service advisor for more than a year now. I couldn't be happier! This guy deserves recognition. Jay is always quick to respond to More

by Ron H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Jan 15, 2018 -

First Texas Honda responded

Wow, Ron! Your review speaks volumes to the dedication we have to our customers and for that, we thank you! Jay is a valuable asset to our team and we're lucky to have him on our roster. :) Thank you for being a customer of ours and we look forward to seeing you for many more visits to come. -The Team at First Texas Honda

January 12, 2018

First Texas Honda Rocks!!!! This dealership is committed to customer service whether it is in sales or service. this is the 3rd car I have bought here and the 5th for my family. More

by Cargirl333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard, Aaron Garcia, Kristin Hiler
Jan 13, 2018 -

First Texas Honda responded

Thank you endlessly for the praise and for your support throughout the years! We have made it our goal to hire individuals who are passionate about service and willing to go the extra mile, just like Aaron. :) We appreciate your kind words and look forward to serving you next time. Best wishes. -The Team at First Texas Honda

January 11, 2018

Andre was incredible! Andre was by far the most engaging and dedicated rep I have dealt with at this dealership and at any other dealership including the luxury car ones. More

by Mark Augustine Santos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Kamouie
Jan 12, 2018 -

First Texas Honda responded

Mark, thank you endlessly for the praise and comments. We're so happy to have Andre on our roster and appreciate you taking notice of his efforts to go above and beyond. We're sorry that you feel this way about the coupons but we understand that change can be difficult. We still offer one of the most competitive synthetic oil changes among Honda dealerships in the region, and we are very competitive on the other routine services as well. We hope you can understand that discounting our services with competitor coupons does not align with the unparalleled value that our dealership offers including, a convenient location, excellent customer service professionals, high quality of work performed, and extra customer amenities such as a cafe and loaner fleet. We do currently offer random/select coupons by mail, and a 5% everyday military discount, 10% if in uniform. If you are a retired veteran, we would love to add to your file and extend the military discount to you. :) Thanks for your review! It's our hope to have the opportunity to serve you again in the future and until then, we wish you all the best. -The Team at First Texas Honda

January 10, 2018

Service Visit Service was great! Cost and amount of time were exactly what I expected. My Service Advisor (Johnathan) was friendly and kept me updated throughout th More

by Selah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Henville
Jan 11, 2018 -

First Texas Honda responded

Selah, we're thrilled to know that your experience was seamless and enjoyable. :) Thanks for choosing us and take care. -The Team at First Texas Honda

January 09, 2018

1B service Anthony Bain was amazing! Excellent customer service. He assisted me from the beginning to end and made sure every question or concern I had was answe More

by Asiabond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Bain
Jan 10, 2018 -

First Texas Honda responded

We can't thank you enough for the compliments and kind words! We're so happy to have Anthony on our roster for those same reasons. :) See you next time! -The Team at First Texas Honda

January 09, 2018

Great experience Brandon did a great job on getting me the best price on the car and the best rate on the used car loan. He is a very dedicated employee. More

by Kurt Van Winkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Bromley
Jan 10, 2018 -

First Texas Honda responded

Thanks for your praise, Kurt! Congratulations on getting a fantastic value and happy cruising. -The Team at First Texas Honda

January 09, 2018

Fabulous and friendly service team The Service team was friendly and helpful. I let them know I had a limited amount of time and asked if they could insure that my service did not exce More

by Buck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tech - Ricardo Novelo-Canul, Aaron Yiu
Jan 10, 2018 -

First Texas Honda responded

Buck, we're glad to know that our team delivered in all aspects and made your visit go smoothly. Thanks for communicating your needs with us from the beginning. :) We're grateful for the stellar review and hope to see you again in the future. -The Team at First Texas Honda

January 09, 2018

extremely helpful and great experience! I have had a lease with first texas honda for about 7 years now. I have had 2 Odysseys and recently did a Pilot lease. I was very unhappy with the P More

by odyssey2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Brown, Matthew Walton
Jan 10, 2018 -

First Texas Honda responded

We're always here to help and it's great to know that Matt and Ross found a perfect solution for you. :) Thanks so much for giving us a chance to assist you once more. Enjoy! -The Team at First Texas Honda

January 07, 2018

State Inspection Quick and easy state inspection. Made an appointment and was greeted in the service area. Love the service here. State of the art, comfortable waiting More

by Pam H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Henville
Jan 08, 2018 -

First Texas Honda responded

Thanks for taking a moment to share your experience with us and others. :) It's great to know that your visit was smooth and seamless. See you next time! -The Team at First Texas Honda

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