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First Texas Honda

Austin, TX

4.6
2,735 Reviews

3400 Steck Avenue

Austin, TX

78757

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Showing 2,735 reviews

March 30, 2018

Comfortable. No pressure. Quick and easy. My experience with the salesman John Hanson was fantastic. His approach was calm and no-pressure. He asked good questions, gave good information, and More

by WinstonC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schwartz, John Hanson
Mar 31, 2018 -

First Texas Honda responded

Congratulations on the find, Winston! Thank you so much for the praise; our sales approach is designed to make every experience a smooth and pleasant one. Happy cruising! -The Team at First Texas Honda

March 30, 2018

Excellent, friendly service. I came in to get the brakes fixed and ended up also getting some other maintenance work done. Jay was friendly and had a sense of humor which goes a l More

by Bbmajor7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Jank
Mar 31, 2018 -

First Texas Honda responded

We appreciate your support and are happy to know that Jay made the experience a memorable one. :) Until next time, -The Team at First Texas Honda

March 30, 2018

Quick tire replacement AJ and Eric got me in and out in about an hour after I had a tire blowout on MoPac. Do wonder if there is something going on with the standard Accord More

by ellen elizabeth boughter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas, Eric Schoen
Mar 31, 2018 -

First Texas Honda responded

Ellen, we're so happy to know that our team could help you out swiftly. :) We're sorry to hear about the bad luck but rest assured that regardless of the need, we'll be here for ya. Best wishes. -The Team at First Texas Honda

March 29, 2018

Southern Comfort The crew at First Texas Honda was friendly and hospitable. From the welcoming reception, sales staff, cafe staff, and finance. Very upbeat, courteou More

by Angela Hilstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Sims, Mike Schwartz
Mar 30, 2018 -

First Texas Honda responded

We are so grateful for your feedback and praise, Angela! We believe that business is all about people and the greatest compliments we can receive are those that highlight our staff's commitment to deliver the best possible service. :) Congratulations on the vehicle and happy cruising. -The Team at First Texas Honda

March 28, 2018

AJ and the services team provided quick and thorough service I came to First Texas Honda to get my annual car inspection. AJ was fantastic to work with. He communicated well on time, expectations, and recomme More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Cuevas
Mar 30, 2018 -

First Texas Honda responded

Becky, we're so grateful that you chose us for your service needs. It's our goal to make every customer's experience as pleasant as yours was. :) Thank you for the kind words! -The Team at First Texas Honda

March 28, 2018

3rd time doing business with First Texas Honda We keep coming back because we love Honda cars and FTH does an excellent job with customer service and giving you the best deal possible! More

by Hondalover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Garza
Mar 30, 2018 -

First Texas Honda responded

We're ever so grateful that you continue to choose us! We believe that the car shopping experience should be an enjoyable one and appreciate you taking notice. Enjoy the new set of wheels! -The Team at First Texas Honda

March 28, 2018

Great Experience Gregory is wonderful, He was very attentive and made the buying process as fast and easy as possible. I appreciated that he honored my time yet also t More

by Paula Hyatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Ryan, Andre Kamouie
Mar 30, 2018 -

First Texas Honda responded

We really appreciate that you took the time to share details about your visit, Paula. We take pride in having a team who is laser-focused on achieving customer satisfaction and your review is a huge testament to that. :) Thank you so much for choosing us! -The Team at First Texas Honda

March 28, 2018

Standard Service Fred was great, the service was much faster than in the past. Fred kept me up to date and got me in and out quickly. More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Mathis
Mar 30, 2018 -

First Texas Honda responded

Jess, we're so happy that you chose us to have your vehicle serviced. Thanks for the awesome review and we'll see you next time. -The Team at First Texas Honda

March 28, 2018

Jorge is a rockstar! My family and I were relocating from California and needed a vehicle ready for us as soon as we arrived; Jorge helped track down the exact model I wan More

by robbymarston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Vega
Mar 30, 2018 -

First Texas Honda responded

Robby, delivering 5-star customer service is what we're all about. :) Congratulations on the moving to an amazing city and on the purchase of the exact vehicle you were looking for! Thanks so much for sharing your experience in a review. Best wishes. -The Team at First Texas Honda

March 28, 2018

Very Satisfied Professional, courteous, knowledgeable, timely service, a comfortable waiting area, a great product, and then a delicious complimentary latte at the More

by Thomas Leih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sutton
Mar 30, 2018 -

First Texas Honda responded

We're happy to know you enjoy everything we have to offer. :) Thanks for choosing us, Thomas! -The Team at First Texas Honda

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