Back

First Texas Honda

Austin, TX

4.7
2,695 Reviews

3400 Steck Avenue

Austin, TX

78757

Directions

By Type

Showing 2,695 reviews

February 26, 2018

Great communication and superb service Brought my vehicle in for service. Super easy to make an appointment and good quality work. DJ Hubbard kept informed about everything in regards to my More

by Ily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DJ Hubbard
Feb 27, 2018 -

First Texas Honda responded

We're grateful for the review! It's always our priority to make each service visit convenient and smooth. Thanks for being a customer of ours and we'll see you next time. :) -The Team at First Texas Honda

February 26, 2018

Good communication and knowledge without feeling pressured Jorge was a true professional. He took his time to explain the features of the new CRV to my wife. He went through the trim options and benefits of More

by austex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Vega
Feb 27, 2018 -

First Texas Honda responded

We are so delighted to hear that your purchase exceeded your expectations, Jay. Thank you for sharing your experience with us and others! It's our goal to deliver the same, pressure-free experience that you witnessed; at the end of the day, we're always here to help. :) Congratulations on the new vehicle and thanks so much for shopping with us. -The Team at First Texas Honda

February 25, 2018

Great Knowledgeable Professional Who Listens I've got my mind set on a Ridgeline RLT-E but patient until I can find one with my price in mind. Brandon introduced me to the car, showed me all the More

by k2bren
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Bromley
Feb 25, 2018 -

First Texas Honda responded

Thank you so much for letting us know how we're doing! We're always here to help and we love hearing that Brandon could assist you at your desired pace. :) We'll be here when the time is right and until then, we wish you all the best. -The Team at First Texas Honda

February 23, 2018

Did not honor their work order and increased cost Took my 2018 Ridgeline into First Honda on a scheduled install of roof racks. Was given a work order at that time. Took loaner car and left. Receiv More

by Mopar Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cindy Hach, Anthony Bain
February 23, 2018

Routine service I came in for an oil change and new tires. Taylor kept me informed of progress and pointed out a couple of things that were noted that will need servi More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Olson
Feb 25, 2018 -

First Texas Honda responded

Tom, we're grateful for the stellar review! It's our duty to deliver a flawless experience and we're happy to know that Taylor delivered. :) Thanks for choosing us and take care. -The Team at First Texas Honda

February 23, 2018

Good Organizational Culture; Fair deal on new car Organization is customer focused. All employees we interacted with were pleasant and professional. Aaron, our sales representative, was responsive and More

by Murray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (Sales Manager), Aaron Garcia
Feb 25, 2018 -

First Texas Honda responded

Thanks for your kind words! We're passionate about finding a team of people dedicated to assisting our customers. We appreciate you taking notice and helping to spread the word with an online review. :) Best wishes. -The Team at First Texas Honda

February 22, 2018

Helpful and speedy I had stopped by after 5pm on a Tuesday and was so impressed with Liz and the finance team at First Texas Honda. This is my fifth Honda and so far my More

by JennyGar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Angel, Liz Files, Arturo Ponce
Feb 24, 2018 -

First Texas Honda responded

Jenny, we couldn't be happier for you! Thanks for taking a few moments to share your experience with us. It's great to know that everyone left you with a lasting impression. Congratulations and take care. -The Team at First Texas Honda

February 22, 2018

Liz is AWESOME!! A friend and I went to First Texas Honda just to test drive a vehicle that I was eyeing online for the past few weeks. I'm always apprehensive about a More

by beerlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Files
Feb 24, 2018 -

First Texas Honda responded

The commitment Liz has to her customers is exactly the kind of experience we want every customer to have! Thanks so much for the awesome review. :) It's great to know where our team is excelling. Congratulations and best of wishes! -The Team at First Texas Honda

February 22, 2018

They were low pressure, highly efficient Ross and the team were very friendly, low pressure but informative. We knew what we wanted and they made it happen. Great experience and we will defin More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ezdine, Ross Brown
Feb 24, 2018 -

First Texas Honda responded

Linda, we're thrilled to know that Ross could leave you with an excellent impression. :) Thanks for choosing us to shop with. We really appreciate the awesome review! Take care. -The Team at First Texas Honda

February 22, 2018

Leasing another Pilot before contract was up was easy Chris reduced my lease payment around $50 a month for a newer vehicle. Was able to avoid turn in fees and select the color and choice I really wanted. More

by PA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Corn, Cres Celestino
Feb 24, 2018 -

First Texas Honda responded

When you're happy, we're happy. :) It's awesome to hear that Chris could help you get exactly what you were hoping for! Thanks for visiting us and take care. -The Team at First Texas Honda

...
197
...